Retha Boyer Jr.
alberto88@yahoo.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 34987688Foundation match help | Mar 1, 2026, 4:34 PM | ||
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 64080371Address change after shipping | Feb 5, 2026, 8:52 PM | ||
| 5/5 | Gift receipt issued instantly. No follow-up needed. | 36587398BOPIS pickup not ready | Feb 4, 2026, 8:40 PM | ||
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 03606128Store experience feedback | Oct 10, 2025, 4:08 PM | ||
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 40555141App login problem | Oct 2, 2025, 5:13 AM | ||
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 16841887Price match request | Sep 28, 2025, 8:57 AM | ||
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 07610066Cancel order request | Sep 12, 2025, 11:40 PM | ||
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 88506931Where is my order? | Sep 10, 2025, 10:26 AM | ||
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 05262707Pro discount enrollment | Jul 26, 2025, 4:16 PM | ||
| 3/5 | Slow but eventually got there. Could have been a one-message fix. | 32956660BOPIS pickup not ready | Jul 9, 2025, 11:39 PM | ||
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 70722718Cancel order request | Jun 26, 2025, 6:40 AM | ||
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 92897052Wholesale order question | Jun 1, 2025, 10:37 AM |