Retha Boyer Jr.
alberto88@yahoo.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 34953600 | Refund not received | Closed | Normal | Retha Boyer Jr. | — |  Mr. Eliza Gerhold IV | Social | appdamagedrefund | 6h | ⊘Not fired | — | — | — | May 20, 2026 | May 23, 2026 |
| 19378942 | Loyalty points not posting | Pending | High | Retha Boyer Jr. | — |  Mr. Lonie Hudson | damagedwholesale | - | —Skipped | — | — | — | May 8, 2026 | - | |
| 47253869 | Klarna / Afterpay split issue | Solved | Normal | Retha Boyer Jr. | — |  Darryl Jacobi | influencer | 1d 22h | ○Sent, no reply | — | — | — | May 2, 2026 | - | |
| 11520150 | Missing items in shipment | Pending | Normal | Retha Boyer Jr. | — |  Ignatius Cummerata | — | - | —Skipped | — | — | — | Mar 23, 2026 | - | |
| 44445931 | Question about product ingredients | Open | Low | Retha Boyer Jr. | — |  Oscar O'Hara | Chat | returns | - | —Skipped | — | — | — | Mar 3, 2026 | - |
| 34987688 | Foundation match help | Closed | Normal | Retha Boyer Jr. | — |  Kip Schroeder IV | Chat | refund | 6h | ●Responded | 5/5 | — | — | Feb 27, 2026 | Mar 4, 2026 |
| 86053480 | Question about product ingredients | Solved | Normal | Retha Boyer Jr. | — |  Dr. Mandy McLaughlin | loyaltyrefundfragrance | 9h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |
| 77789039 | Wholesale order question | Closed | Urgent | Retha Boyer Jr. | — |  Amely Pacocha | — | 3d 22h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 15, 2026 | |
| 64080371 | Address change after shipping | Closed | Normal | Retha Boyer Jr. | — | Kip Schroeder IV | Phone | — | 3h | ●Responded | 5/5 | — | — | Feb 4, 2026 | Feb 8, 2026 |
| 36587398 | BOPIS pickup not ready | Closed | Normal | Retha Boyer Jr. | — |  Jacklyn Dare | Phone | damaged | 6h | ●Responded | 5/5 | — | — | Feb 3, 2026 | Feb 4, 2026 |
| 66001380 | App crashes at checkout | Closed | Normal | Retha Boyer Jr. | — |  Leonard Waters-Howell | fragrancereturns | 15h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 14, 2026 | |
| 56576376 | Cancel subscription / Auto-replenish | Solved | Normal | Retha Boyer Jr. | — |  Chaz Renner | Phone | shade-matchvip | 1h | ○Sent, no reply | — | — | — | Jan 6, 2026 | - |
| 17644544 | Lost package follow-up | Solved | Normal | Retha Boyer Jr. | — | Oscar O'Hara | refundinfluencer | 13h | ○Sent, no reply | — | — | — | Dec 25, 2025 | - | |
| 11730171 | Item authenticity concern | Solved | Normal | Retha Boyer Jr. | — | Dr. Mandy McLaughlin | Social | vip | 3h | ⊘Not fired | — | — | — | Dec 2, 2025 | - |
| 96414025 | Missing samples in order | Solved | Normal | Retha Boyer Jr. | — |  Eula McKenzie | loyalty | 13h | ⊘Not fired | — | — | — | Nov 22, 2025 | - | |
| 10117994 | Pro discount enrollment | Closed | Low | Retha Boyer Jr. | — | Mr. Lonie Hudson | samplesshippingrefund | 4h | ⊘Not fired | — | — | — | Nov 20, 2025 | Nov 21, 2025 | |
| 26439145 | Foundation match help | Solved | Low | Retha Boyer Jr. | — |  Kaela Friesen | — | 2h | ⊘Not fired | — | — | — | Oct 31, 2025 | - | |
| 08234659 | Where is my order? | Closed | Normal | Retha Boyer Jr. | — | Oscar O'Hara | wholesale | 2d 21h | ○Sent, no reply | — | — | — | Oct 25, 2025 | Nov 3, 2025 | |
| 77904138 | Order arrived damaged | Solved | High | Retha Boyer Jr. | — |  Faith Hilll | — | 2d 5h | ⊘Not fired | — | — | — | Oct 22, 2025 | - | |
| 65232232 | Cancel order request | Solved | Low | Retha Boyer Jr. | — |  Mr. Cade Senger | Chat | returnsapp | 1h | ○Sent, no reply | — | — | — | Oct 22, 2025 | - |
| 39740025 | Loyalty points not posting | Pending | High | Retha Boyer Jr. | — | Amely Pacocha | Phone | returnsshade-matchsamples | - | —Skipped | — | — | — | Oct 13, 2025 | - |
| 03606128 | Store experience feedback | Closed | Low | Retha Boyer Jr. | — | Eula McKenzie | Chat | wholesaleshipping | 5h | ●Responded | 5/5 | — | — | Oct 9, 2025 | Oct 15, 2025 |
| 66175877 | Cancel subscription / Auto-replenish | Solved | Normal | Retha Boyer Jr. | — | Dr. Mandy McLaughlin | Phone | shippingfragrancedamaged | 8d 4h | ⊘Not fired | — | — | — | Oct 2, 2025 | - |
| 78257240 | Wrong shade sent | Solved | Normal | Retha Boyer Jr. | — | Ignatius Cummerata | — | 6d 12h | ○Sent, no reply | — | — | — | Oct 2, 2025 | - | |
| 40555141 | App login problem | Solved | Low | Retha Boyer Jr. | — | Faith Hilll | Chat | damagedrefundinfluencer | 6h | ●Responded | 5/5 | — | — | Oct 1, 2025 | - |
| 16841887 | Price match request | Solved | Low | Retha Boyer Jr. | — | Chaz Renner | Phone | — | 19h | ●Responded | 5/5 | — | — | Sep 26, 2025 | - |
| 88506931 | Where is my order? | Closed | Normal | Retha Boyer Jr. | — | Faith Hilll | — | 1h | ●Responded | 5/5 | — | — | Sep 9, 2025 | Sep 16, 2025 | |
| 07610066 | Cancel order request | Closed | Low | Retha Boyer Jr. | — |  Steve O'Conner | influencerwholesalefragrance | 2d 15h | ●Responded | 4/5 | — | — | Sep 8, 2025 | Sep 18, 2025 | |
| 03280574 | Where is my order? | Open | Normal | Retha Boyer Jr. | — |  Yazmin Jast | — | - | —Skipped | — | — | — | Aug 25, 2025 | - | |
| 27710037 | Missing items in shipment | Solved | Normal | Retha Boyer Jr. | — | Oscar O'Hara | Chat | damagedloyalty | 2h | ○Sent, no reply | — | — | — | Aug 12, 2025 | - |
| 31989741 | Birthday gift not received | Pending | Normal | Retha Boyer Jr. | — | Ignatius Cummerata | Social | bopis | - | —Skipped | — | — | — | Aug 5, 2025 | - |
| 53933299 | Foundation match help | Open | Low | Retha Boyer Jr. | — | Mr. Cade Senger | vip | - | —Skipped | — | — | — | Jul 28, 2025 | - | |
| 05262707 | Pro discount enrollment | Solved | Urgent | Retha Boyer Jr. | — | Mr. Lonie Hudson | app | 5h | ●Responded | 4/5 | — | — | Jul 25, 2025 | - | |
| 37909214 | Discount code not working | Solved | Normal | Retha Boyer Jr. | — | Darryl Jacobi | influencergift-cardwholesale | 17h | ⊘Not fired | — | — | — | Jul 18, 2025 | - | |
| 60148573 | Shipping cost question | Solved | Low | Retha Boyer Jr. | — |  Vilma Gusikowski | Chat | vipgift-card | 1h | ⊘Not fired | — | — | — | Jul 9, 2025 | - |
| 32956660 | BOPIS pickup not ready | Solved | High | Retha Boyer Jr. | — | Chaz Renner | damaged | 1d 16h | ●Responded | 3/5 | — | — | Jul 7, 2025 | - | |
| 70722718 | Cancel order request | Closed | Low | Retha Boyer Jr. | — |  Garth Dooley | — | 22h | ●Responded | 4/5 | — | — | Jun 24, 2025 | Jul 2, 2025 | |
| 91299344 | Influencer code not working | Solved | Normal | Retha Boyer Jr. | — | Kaela Friesen | Chat | vip | 2d 16h | ○Sent, no reply | — | — | — | Jun 16, 2025 | - |
| 68824747 | Restock alert for backorder | Solved | Normal | Retha Boyer Jr. | — | Eula McKenzie | bopisshipping | 2h | ⊘Not fired | — | — | — | Jun 4, 2025 | - | |
| 92897052 | Wholesale order question | Closed | Normal | Retha Boyer Jr. | — | Faith Hilll | Chat | returns | 18h | ●Responded | 5/5 | — | — | May 31, 2025 | Jun 7, 2025 |
| 23474176 | App crashes at checkout | Closed | High | Retha Boyer Jr. | — | Steve O'Conner | Phone | returns | 5h | ○Sent, no reply | — | — | — | May 27, 2025 | May 28, 2025 |
| 96429470 | BOPIS order cancelled at store | Pending | Low | Retha Boyer Jr. | — | Vilma Gusikowski | shippinggift-cardreturns | - | —Skipped | — | — | — | May 24, 2025 | - |