Amparo Rempel
myrl_brekke53@gmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 1/5 | Discount code didn't work, agent blamed me for entering it wrong. It was their typo. | 50395383Cancel subscription / Auto-replenish | Amparo Rempel |  Ignatius Cummerata | May 12, 2026, 1:03 AM |
| 4/5 | Solved my return, just needed a couple of follow-ups to get there. | 61561400Birthday gift not received | Amparo Rempel |  Kip Schroeder IV | May 5, 2026, 1:05 PM |
| 3/5 | Got the replacement but it took three back-and-forths to confirm the shade. | 31692877Order arrived damaged | Amparo Rempel |  Mr. Skyla Trantow | Apr 23, 2026, 11:57 AM |
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 28723778Gift card balance question | Amparo Rempel |  Steve O'Conner | Oct 27, 2025, 4:52 AM |
| 4/5 | Bring back the discontinued matte foundation line. | 84028342Cancel order request | Amparo Rempel |  Yazmin Jast | Oct 5, 2025, 6:17 PM |
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 00008008BOPIS order cancelled at store | Amparo Rempel |  Julie Hodkiewicz | Sep 17, 2025, 1:30 PM |
| 2/5 | Didn't honor the price match. Felt nickel-and-dimed. | 47904397Restock alert for backorder | Amparo Rempel |  Lily Raynor | Aug 26, 2025, 4:28 AM |
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 57630753Loyalty points not posting | Amparo Rempel |  Tommy Kuvalis | Aug 23, 2025, 5:19 PM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 62396965Item authenticity concern | Amparo Rempel | Steve O'Conner | Jul 7, 2025, 1:28 PM |
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 02977213Cancel order request | Amparo Rempel |  Chaz Renner | Jun 17, 2025, 7:09 PM |