Amparo Rempel
myrl_brekke53@gmail.com
Showing 1 - 35 of 35
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 20169839 | Price match request | Solved | Urgent | — | Chat | returnsloyalty | 1d 9h | ○Sent, no reply | — | — | — | May 22, 2026 | - | ||
| 15173048 | Return after 30-day window | Solved | Normal | — | damagedwholesale | 6h | ⊘Not fired | — | — | — | May 8, 2026 | - | |||
| 50395383 | Cancel subscription / Auto-replenish | Solved | Normal | — | viprefund | 7d 3h | ●Responded | 1/5 | — | — | May 4, 2026 | - | |||
| 61561400 | Birthday gift not received | Solved | Normal | — | Chat | bopisvip | 1d 12h | ●Responded | 4/5 | — | — | May 2, 2026 | - | ||
| 49900008 | Discount code not working | Pending | Low | — | Social | shade-match | - | —Skipped | — | — | — | Apr 30, 2026 | - | ||
| 31692877 | Order arrived damaged | Solved | Low | — | vip | 1d 3h | ●Responded | 3/5 | — | — | Apr 20, 2026 | - | |||
| 81353695 | Wrong shade sent | Closed | Normal | — | Chat | wholesaleinfluencer | 2h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 4, 2026 | ||
| 39704230 | Missing items in shipment | Pending | Normal | — | Phone | — | - | —Skipped | — | — | — | Mar 30, 2026 | - | ||
| 84122006 | Pro discount enrollment | Pending | High | — | Chat | — | - | —Skipped | — | — | — | Mar 9, 2026 | - | ||
| 24551581 | Missing samples in order | Pending | Low | — | influencerwholesale | - | —Skipped | — | — | — | Feb 11, 2026 | - | |||
| 89530762 | Influencer code not working | Solved | Normal | — | Chat | gift-carddamagedrefund | 2h | ○Sent, no reply | — | — | — | Feb 10, 2026 | - | ||
| 55136174 | Pro discount enrollment | Closed | Normal | — | Chat | — | 9d 17h | ○Sent, no reply | — | — | — | Feb 8, 2026 | Feb 24, 2026 | ||
| 93231803 | Cancel order request | Open | Normal | — | loyaltysamplesbopis | - | —Skipped | — | — | — | Feb 4, 2026 | - | |||
| 37519058 | Order arrived damaged | Solved | High | — | bopis | 6h | ○Sent, no reply | — | — | — | Nov 12, 2025 | - | |||
| 93348274 | Price match request | Solved | Low | — | — | 12h | ○Sent, no reply | — | — | — | Nov 8, 2025 | - | |||
| 28494109 | Wholesale order question | Solved | Normal | — | appinfluencershade-match | 1h | ○Sent, no reply | — | — | — | Nov 3, 2025 | - | |||
| 03998944 | Order arrived damaged | Solved | Normal | — | viployaltywholesale | 19h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - | |||
| 85197961 | Gift card balance question | Pending | Normal | — | — | - | —Skipped | — | — | — | Oct 23, 2025 | - | |||
| 28723778 | Gift card balance question | Closed | Urgent | — | Chat | vipreturns | 2d 13h | ●Responded | 4/5 | — | — | Oct 23, 2025 | Oct 31, 2025 | ||
| 84028342 | Cancel order request | Solved | Normal | — | Chat | vipsamples | 23h | ●Responded | 4/5 | — | — | Oct 3, 2025 | - | ||
| 72552806 | Wrong shade sent | Solved | Normal | — | fragrancebopis | 6d 15h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - | |||
| 00008008 | BOPIS order cancelled at store | Solved | Normal | — | bopisfragrance | 6h | ●Responded | 5/5 | — | — | Sep 16, 2025 | - | |||
| 13850016 | Restock alert for backorder | Closed | Normal | — | returns | 2d 18h | ○Sent, no reply | — | — | — | Sep 8, 2025 | Sep 15, 2025 | |||
| 90438760 | Loyalty points not posting | Solved | Normal | — | — | 1d 8h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - | |||
| 75069218 | Klarna / Afterpay split issue | Solved | Low | — | bopisshipping | 1d 1h | ⊘Not fired | — | — | — | Sep 3, 2025 | - | |||
| 57630753 | Loyalty points not posting | Solved | Low | — | vipshipping | 3h | ●Responded | 5/5 | — | — | Aug 22, 2025 | - | |||
| 47904397 | Restock alert for backorder | Solved | Urgent | — | samples | 5d 1h | ●Responded | 2/5 | — | — | Aug 20, 2025 | - | |||
| 19752127 | Item authenticity concern | Solved | Normal | — | Phone | wholesaleinfluencer | 1d 6h | ○Sent, no reply | — | — | — | Jul 7, 2025 | - | ||
| 62396965 | Item authenticity concern | Closed | Normal | — | wholesaledamaged | 6h | ●Responded | 4/5 | — | — | Jul 5, 2025 | Jul 11, 2025 | |||
| 63570768 | Restock alert for backorder | Solved | Normal | — | Social | — | 5h | ⊘Not fired | — | — | — | Jul 1, 2025 | - | ||
| 57217082 | Missing items in shipment | Solved | Normal | — | gift-cardapp | 5h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - | |||
| 02977213 | Cancel order request | Solved | Normal | — | Chat | shade-match | 4h | ●Responded | 4/5 | — | — | Jun 16, 2025 | - | ||
| 21245073 | Shipping cost question | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Jun 12, 2025 | - | ||
| 75000644 | Insider tier issue | Pending | Normal | — | Chat | shade-matchapp | - | —Skipped | — | — | — | May 31, 2025 | - | ||
| 16930092 | Where is my order? | Solved | Normal | — | influencersampleswholesale | 2d 17h | ○Sent, no reply | — | — | — | May 29, 2025 | - |