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CustomersPauline Maggio

Pauline Maggio

mack18@hotmail.com
Tickets49Responses10
Showing 1 - 10 of 10
Rating
Comment
Ticket
Customer
Team member
Responded
5/5The app guided me to the right products without being pushy.30769481Insider tier issuePauline MaggioYazmin JastApr 13, 2026, 12:45 PM
5/5Amazing service! Sara helped me find the perfect foundation match over chat.19194090Question about product ingredientsPauline MaggioFaith HilllApr 5, 2026, 7:39 AM
4/5Good. The personalization was decent but missed my undertone.79196421Allergic reaction concernPauline MaggioMr. Cade SengerFeb 26, 2026, 2:18 AM
4/5Resolved the issue. Wish the agent had offered a discount on the next order given the hassle.96786177Discount code not workingPauline MaggioMr. Eliza Gerhold IVJan 14, 2026, 4:07 PM
4/5Order arrived fine, agent was helpful when one product was missing.14028495App crashes at checkoutPauline MaggioLily RaynorDec 12, 2025, 10:36 AM
5/5Signing up was effortless and they sent samples that match my profile.82573638Cancel order requestPauline MaggioGarth DooleyNov 9, 2025, 1:04 AM
5/5Signing up was effortless and they sent samples that match my profile.73615198Foundation match helpPauline MaggioLeonard Waters-HowellNov 1, 2025, 1:45 PM
4/5Great overall, just took a bit longer than I expected on chat.64708972Price match requestPauline MaggioYazmin JastOct 16, 2025, 5:48 AM
5/5Quick refund, clear communication, and they upgraded my shipping for the next order.43687884Discount code not workingPauline MaggioJacklyn DareJun 28, 2025, 7:10 AM
9/11Recommend to anyone who'll listen. Best loyalty program in the space.19656569BOPIS order cancelled at storePauline MaggioDr. Mandy McLaughlinJun 26, 2025, 9:04 PM
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Properties

Customer
Name
Pauline Maggio
Email
mack18@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
7,804
Lifetime spend
2,886
Last purchase
—
Skin tone
deep
Foundation shade
—
Skin concerns
sensitivity, uneven-texture
Allergies / restrictions
—
Favorite brands
—
YTD spend
2,820
App installed
Yes
App last opened
May 20, 2026
Email subscribed
No
Marketing segment
active
Last purchase amount
18
Total orders
—
Preferred category
haircare
Tickets
Tickets
49
Last seen
May 11, 2026
Responses
Avg rating
5.00