Amira Howe
sarai.vonrueden48@hotmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 57107714Item authenticity concern | May 22, 2026, 4:02 PM | ||
| 3/5 | Got there. Took a full week which was longer than I'd expect for a missing item. | 54868202Item authenticity concern | May 10, 2026, 2:13 AM | ||
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 67253415App crashes at checkout | May 1, 2026, 2:20 AM | ||
| 9/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 39319856App crashes at checkout | Mar 27, 2026, 12:34 PM | ||
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 95358460BOPIS order cancelled at store | Mar 15, 2026, 11:53 PM | ||
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 67459788Wrong shade sent | Feb 19, 2026, 1:19 PM | ||
| 3/5 | Got the replacement but it took three back-and-forths to confirm the shade. | 86074859Influencer code not working | Jan 22, 2026, 9:42 PM | ||
| 9/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 50849284Loyalty points not posting | Oct 4, 2025, 10:08 AM | ||
| 5/5 | Their chatbot actually solved my problem before a human was needed. | 02447818Lost package follow-up | Aug 29, 2025, 4:33 AM | ||
| 9/11 | The brand range alone makes it worth it. Service makes it lifelong. | 62285813Lost package follow-up | Aug 28, 2025, 5:04 AM | ||
| 5/5 | Add a recommend-based-on-what-I-own feature. | 22265208Lost package follow-up | Jul 21, 2025, 8:47 AM | ||
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 17890009Influencer code not working | May 23, 2025, 5:50 PM |