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CustomersRobert Schiller V

Robert Schiller V

carl39@yahoo.com
Tickets43Responses11
Showing 1 - 11 of 11
Rating
Comment
Ticket
Customer
Team member
Responded
2/5The refund still hasn't been processed and it's been two weeks.90625246BOPIS pickup not readyRobert Schiller VMr. Skyla TrantowMar 15, 2026, 12:40 AM
1/5Spent over an hour on chat and got nowhere.11123585Store experience feedbackRobert Schiller VSteve O'ConnerMar 10, 2026, 8:42 AM
4/5Decent. The reply was helpful but I had to ask twice to confirm the refund timing.56840509Store experience feedbackRobert Schiller VTommy KuvalisMar 3, 2026, 11:10 AM
10/11Bloom understands what a beauty customer actually wants.54130662Lost package follow-upRobert Schiller VDarryl JacobiFeb 21, 2026, 7:17 AM
2/5Not great. The product arrived broken, replacement also broken.64856173Where is my order?Robert Schiller VMiss Amber Hintz Sr.Jan 29, 2026, 1:38 AM
5/5The personalization quiz is genuinely helpful, not just a marketing gimmick.51905323BOPIS order cancelled at storeRobert Schiller VMr. Lonie HudsonJan 3, 2026, 3:51 PM
5/5Color match through the app worked perfectly. Foundation is spot on.15356147Wholesale order questionRobert Schiller VJacklyn DareNov 9, 2025, 7:40 AM
5/5Quick, kind, and they actually solved my problem on the first message.73301228App login problemRobert Schiller VKip Schroeder IVAug 16, 2025, 5:03 AM
5/5Onboarding was so smooth. Love the personalized routine builder.30790005Return after 30-day windowRobert Schiller VChaz RennerJul 1, 2025, 6:52 AM
3/5Got the replacement but it took three back-and-forths to confirm the shade.17201458Pro discount enrollmentRobert Schiller VJacklyn DareJun 12, 2025, 9:06 PM
5/5Honestly the easiest exchange process I've used at any retailer.16544688Influencer code not workingRobert Schiller VYazmin JastMay 31, 2025, 7:25 PM
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Properties

Customer
Name
Robert Schiller V
Email
carl39@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
15,541
Lifetime spend
329
Last purchase
May 13, 2026
Skin tone
light
Foundation shade
56C
Skin concerns
dark-circles
Allergies / restrictions
—
Favorite brands
Sol de Janeiro, Chanel
YTD spend
18
App installed
Yes
App last opened
May 9, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
240
Total orders
6
Preferred category
men's
Tickets
Tickets
43
Last seen
May 19, 2026
Responses
Avg rating
4.27