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CustomersRobert Schiller V

Robert Schiller V

carl39@yahoo.com
Tickets43Responses11
Showing 1 - 43 of 43
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
70711519Store experience feedbackSolvedLowRobert Schiller V—Faith HilllEmail
wholesale
21h○Sent, no reply———May 19, 2026-
73857845Where is my order?ClosedHighRobert Schiller V—Kaela FriesenEmail—1d 17h○Sent, no reply———May 7, 2026May 10, 2026
39358324Wholesale order questionSolvedLowRobert Schiller V—Garth DooleyEmail
app
20h○Sent, no reply———Apr 23, 2026-
05352186Pro discount enrollmentPendingNormalRobert Schiller V—Dr. Mandy McLaughlinEmail—-—Skipped———Apr 20, 2026-
97130315Cancel subscription / Auto-replenishPendingUrgentRobert Schiller V—Chaz RennerEmail—-—Skipped———Apr 15, 2026-
96275435Klarna / Afterpay split issuePendingLowRobert Schiller V—Chaz RennerEmail—-—Skipped———Apr 7, 2026-
90625246BOPIS pickup not readyClosedNormalRobert Schiller V—Mr. Skyla TrantowPhone—10d●Responded2/5——Mar 3, 2026Mar 15, 2026
56840509Store experience feedbackSolvedNormalRobert Schiller V—Tommy KuvalisChat
influencerwholesaledamaged
6h●Responded4/5——Mar 2, 2026-
24455287Price match requestSolvedNormalRobert Schiller V—Tommy KuvalisSocial—4h⊘Not fired———Mar 1, 2026-
11123585Store experience feedbackSolvedNormalRobert Schiller V—Steve O'ConnerEmail
influencer
7d 20h●Responded1/5——Feb 28, 2026-
99661683Cancel subscription / Auto-replenishClosedHighRobert Schiller V—Dr. Mandy McLaughlinEmail—1d 9h○Sent, no reply———Feb 27, 2026Mar 7, 2026
54130662Lost package follow-upSolvedNormalRobert Schiller V—Darryl JacobiPhone
influencershade-match
9h●Responded10/11——Feb 20, 2026-
92887398Item authenticity concernSolvedNormalRobert Schiller V—Oscar O'HaraEmail
wholesale
10h○Sent, no reply———Feb 3, 2026-
64856173Where is my order?SolvedNormalRobert Schiller V—Miss Amber Hintz Sr.Email
appviprefund
1d 11h●Responded2/5——Jan 27, 2026-
06493823Item authenticity concernClosedNormalRobert Schiller V—Dr. Mandy McLaughlinEmail
bopisapp
16h○Sent, no reply———Jan 22, 2026Jan 28, 2026
95669142Order arrived damagedPendingNormalRobert Schiller V—Mr. Eliza Gerhold IVChat
shade-matchloyaltyfragrance
-—Skipped———Jan 18, 2026-
59510506Wrong shade sentSolvedNormalRobert Schiller V—Mr. Skyla TrantowPhone
app
1h○Sent, no reply———Jan 5, 2026-
51905323BOPIS order cancelled at storeSolvedLowRobert Schiller V—Mr. Lonie HudsonEmail
returns
1d●Responded5/5——Jan 2, 2026-
85405731Birthday gift not receivedPendingHighRobert Schiller V—Vilma GusikowskiChat—-—Skipped———Dec 3, 2025-
71490699Missing items in shipmentSolvedNormalRobert Schiller V—Oscar O'HaraChat
samplesvip
2d 15h⊘Not fired———Nov 15, 2025-
78499912Wrong shade sentSolvedHighRobert Schiller V—Chaz RennerEmail
bopissamples
6h○Sent, no reply———Nov 12, 2025-
15356147Wholesale order questionClosedNormalRobert Schiller V—Jacklyn DareEmail
fragrancerefundinfluencer
14h●Responded5/5——Nov 7, 2025Nov 12, 2025
59392187Cancel subscription / Auto-replenishSolvedLowRobert Schiller V—Lily RaynorEmail
gift-card
5h○Sent, no reply———Oct 15, 2025-
05813813Foundation match helpClosedNormalRobert Schiller V—Leonard Waters-HowellPhone
influencergift-card
1d 22h○Sent, no reply———Oct 7, 2025Oct 12, 2025
47107793Gift card balance questionClosedLowRobert Schiller V—Amely PacochaChat
refundsamplesshipping
2h○Sent, no reply———Sep 29, 2025Oct 1, 2025
38986267Cancel subscription / Auto-replenishPendingNormalRobert Schiller V—Steve O'ConnerEmail—-—Skipped———Sep 24, 2025-
22766338Klarna / Afterpay split issueSolvedNormalRobert Schiller V—Darryl JacobiChat
samples
4h○Sent, no reply———Sep 23, 2025-
72561638Price match requestSolvedUrgentRobert Schiller V—Yazmin JastPhone
shade-matchsamples
21h○Sent, no reply———Sep 22, 2025-
58800188Restock alert for backorderSolvedLowRobert Schiller V—Amely PacochaChat—2h⊘Not fired———Sep 6, 2025-
75892923Restock alert for backorderSolvedLowRobert Schiller V—Leonard Waters-HowellPhone
appfragranceshade-match
4h○Sent, no reply———Sep 1, 2025-
43416615BOPIS order cancelled at storeOpenNormalRobert Schiller V—Mr. Eliza Gerhold IVEmail
apprefundshipping
-—Skipped———Aug 22, 2025-
53073082BOPIS order cancelled at storeClosedNormalRobert Schiller V—Garth DooleyEmail
loyalty
2d 5h○Sent, no reply———Aug 21, 2025Aug 26, 2025
90726227Foundation match helpClosedLowRobert Schiller V—Mr. Lonie HudsonEmail
vip
19h⊘Not fired———Aug 18, 2025Aug 26, 2025
73301228App login problemSolvedHighRobert Schiller V—Kip Schroeder IVEmail
wholesale
20h●Responded5/5——Aug 13, 2025-
57694645Address change after shippingSolvedNormalRobert Schiller V—Steve O'ConnerChat
shippingdamagedinfluencer
9h○Sent, no reply———Aug 6, 2025-
03536397Question about product ingredientsSolvedNormalRobert Schiller V—Katrina JohnsSocial
appdamagedshade-match
1d 7h⊘Not fired———Jul 14, 2025-
67199836Shipping cost questionSolvedNormalRobert Schiller V—Darryl JacobiChat
shippingsampleswholesale
19h○Sent, no reply———Jul 3, 2025-
21896951Birthday gift not receivedSolvedHighRobert Schiller V—Faith HilllEmail
shipping
7d 21h○Sent, no reply———Jul 2, 2025-
30790005Return after 30-day windowSolvedLowRobert Schiller V—Chaz RennerEmail
gift-cardbopis
6h●Responded5/5——Jun 30, 2025-
17201458Pro discount enrollmentSolvedNormalRobert Schiller V—Jacklyn DareEmail
samplesbopisloyalty
3h●Responded3/5——Jun 11, 2025-
73269529Cancel order requestPendingNormalRobert Schiller V—Leonard Waters-HowellChat—-—Skipped———Jun 10, 2025-
30052793BOPIS pickup not readyClosedNormalRobert Schiller V—Mr. Skyla TrantowChat—2d 17h○Sent, no reply———Jun 5, 2025Jun 11, 2025
16544688Influencer code not workingSolvedNormalRobert Schiller V—Yazmin JastEmail
gift-cardrefund
5h●Responded5/5——May 30, 2025-
Page 1 of 1

Properties

Customer
Name
Robert Schiller V
Email
carl39@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
15,541
Lifetime spend
329
Last purchase
May 13, 2026
Skin tone
light
Foundation shade
56C
Skin concerns
dark-circles
Allergies / restrictions
—
Favorite brands
Sol de Janeiro, Chanel
YTD spend
18
App installed
Yes
App last opened
May 9, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
240
Total orders
6
Preferred category
men's
Tickets
Tickets
43
Last seen
May 19, 2026
Responses
Avg rating
4.27