Robert Schiller V
carl39@yahoo.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | The refund still hasn't been processed and it's been two weeks. | 90625246BOPIS pickup not ready | Mar 15, 2026, 12:40 AM | ||
| 1/5 | Spent over an hour on chat and got nowhere. | 11123585Store experience feedback | Mar 10, 2026, 8:42 AM | ||
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 56840509Store experience feedback | Mar 3, 2026, 11:10 AM | ||
| 10/11 | Bloom understands what a beauty customer actually wants. | 54130662Lost package follow-up | Feb 21, 2026, 7:17 AM | ||
| 2/5 | Not great. The product arrived broken, replacement also broken. | 64856173Where is my order? | Jan 29, 2026, 1:38 AM | ||
| 5/5 | The personalization quiz is genuinely helpful, not just a marketing gimmick. | 51905323BOPIS order cancelled at store | Jan 3, 2026, 3:51 PM | ||
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 15356147Wholesale order question | Nov 9, 2025, 7:40 AM | ||
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 73301228App login problem | Aug 16, 2025, 5:03 AM | ||
| 5/5 | Onboarding was so smooth. Love the personalized routine builder. | 30790005Return after 30-day window | Jul 1, 2025, 6:52 AM | ||
| 3/5 | Got the replacement but it took three back-and-forths to confirm the shade. | 17201458Pro discount enrollment | Jun 12, 2025, 9:06 PM | ||
| 5/5 | Honestly the easiest exchange process I've used at any retailer. | 16544688Influencer code not working | May 31, 2025, 7:25 PM |