Robert Schiller V
carl39@yahoo.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 70711519 | Store experience feedback | Solved | Low | — | wholesale | 21h | ○Sent, no reply | — | — | — | May 19, 2026 | - | |||
| 73857845 | Where is my order? | Closed | High | — | — | 1d 17h | ○Sent, no reply | — | — | — | May 7, 2026 | May 10, 2026 | |||
| 39358324 | Wholesale order question | Solved | Low | — | app | 20h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - | |||
| 05352186 | Pro discount enrollment | Pending | Normal | — | — | - | —Skipped | — | — | — | Apr 20, 2026 | - | |||
| 97130315 | Cancel subscription / Auto-replenish | Pending | Urgent | — | — | - | —Skipped | — | — | — | Apr 15, 2026 | - | |||
| 96275435 | Klarna / Afterpay split issue | Pending | Low | — | — | - | —Skipped | — | — | — | Apr 7, 2026 | - | |||
| 90625246 | BOPIS pickup not ready | Closed | Normal | — | Phone | — | 10d | ●Responded | 2/5 | — | — | Mar 3, 2026 | Mar 15, 2026 | ||
| 56840509 | Store experience feedback | Solved | Normal | — | Chat | influencerwholesaledamaged | 6h | ●Responded | 4/5 | — | — | Mar 2, 2026 | - | ||
| 24455287 | Price match request | Solved | Normal | — | Social | — | 4h | ⊘Not fired | — | — | — | Mar 1, 2026 | - | ||
| 11123585 | Store experience feedback | Solved | Normal | — | influencer | 7d 20h | ●Responded | 1/5 | — | — | Feb 28, 2026 | - | |||
| 99661683 | Cancel subscription / Auto-replenish | Closed | High | — | — | 1d 9h | ○Sent, no reply | — | — | — | Feb 27, 2026 | Mar 7, 2026 | |||
| 54130662 | Lost package follow-up | Solved | Normal | — | Phone | influencershade-match | 9h | ●Responded | 10/11 | — | — | Feb 20, 2026 | - | ||
| 92887398 | Item authenticity concern | Solved | Normal | — | wholesale | 10h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - | |||
| 64856173 | Where is my order? | Solved | Normal | — | appviprefund | 1d 11h | ●Responded | 2/5 | — | — | Jan 27, 2026 | - | |||
| 06493823 | Item authenticity concern | Closed | Normal | — | bopisapp | 16h | ○Sent, no reply | — | — | — | Jan 22, 2026 | Jan 28, 2026 | |||
| 95669142 | Order arrived damaged | Pending | Normal | — | Chat | shade-matchloyaltyfragrance | - | —Skipped | — | — | — | Jan 18, 2026 | - | ||
| 59510506 | Wrong shade sent | Solved | Normal | — | Phone | app | 1h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - | ||
| 51905323 | BOPIS order cancelled at store | Solved | Low | — | returns | 1d | ●Responded | 5/5 | — | — | Jan 2, 2026 | - | |||
| 85405731 | Birthday gift not received | Pending | High | — | Chat | — | - | —Skipped | — | — | — | Dec 3, 2025 | - | ||
| 71490699 | Missing items in shipment | Solved | Normal | — | Chat | samplesvip | 2d 15h | ⊘Not fired | — | — | — | Nov 15, 2025 | - | ||
| 78499912 | Wrong shade sent | Solved | High | — | bopissamples | 6h | ○Sent, no reply | — | — | — | Nov 12, 2025 | - | |||
| 15356147 | Wholesale order question | Closed | Normal | — | fragrancerefundinfluencer | 14h | ●Responded | 5/5 | — | — | Nov 7, 2025 | Nov 12, 2025 | |||
| 59392187 | Cancel subscription / Auto-replenish | Solved | Low | — | gift-card | 5h | ○Sent, no reply | — | — | — | Oct 15, 2025 | - | |||
| 05813813 | Foundation match help | Closed | Normal | — | Phone | influencergift-card | 1d 22h | ○Sent, no reply | — | — | — | Oct 7, 2025 | Oct 12, 2025 | ||
| 47107793 | Gift card balance question | Closed | Low | — | Chat | refundsamplesshipping | 2h | ○Sent, no reply | — | — | — | Sep 29, 2025 | Oct 1, 2025 | ||
| 38986267 | Cancel subscription / Auto-replenish | Pending | Normal | — | — | - | —Skipped | — | — | — | Sep 24, 2025 | - | |||
| 22766338 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | samples | 4h | ○Sent, no reply | — | — | — | Sep 23, 2025 | - | ||
| 72561638 | Price match request | Solved | Urgent | — | Phone | shade-matchsamples | 21h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - | ||
| 58800188 | Restock alert for backorder | Solved | Low | — | Chat | — | 2h | ⊘Not fired | — | — | — | Sep 6, 2025 | - | ||
| 75892923 | Restock alert for backorder | Solved | Low | — | Phone | appfragranceshade-match | 4h | ○Sent, no reply | — | — | — | Sep 1, 2025 | - | ||
| 43416615 | BOPIS order cancelled at store | Open | Normal | — | apprefundshipping | - | —Skipped | — | — | — | Aug 22, 2025 | - | |||
| 53073082 | BOPIS order cancelled at store | Closed | Normal | — | loyalty | 2d 5h | ○Sent, no reply | — | — | — | Aug 21, 2025 | Aug 26, 2025 | |||
| 90726227 | Foundation match help | Closed | Low | — | vip | 19h | ⊘Not fired | — | — | — | Aug 18, 2025 | Aug 26, 2025 | |||
| 73301228 | App login problem | Solved | High | — | wholesale | 20h | ●Responded | 5/5 | — | — | Aug 13, 2025 | - | |||
| 57694645 | Address change after shipping | Solved | Normal | — | Chat | shippingdamagedinfluencer | 9h | ○Sent, no reply | — | — | — | Aug 6, 2025 | - | ||
| 03536397 | Question about product ingredients | Solved | Normal | — | Social | appdamagedshade-match | 1d 7h | ⊘Not fired | — | — | — | Jul 14, 2025 | - | ||
| 67199836 | Shipping cost question | Solved | Normal | — | Chat | shippingsampleswholesale | 19h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - | ||
| 21896951 | Birthday gift not received | Solved | High | — | shipping | 7d 21h | ○Sent, no reply | — | — | — | Jul 2, 2025 | - | |||
| 30790005 | Return after 30-day window | Solved | Low | — | gift-cardbopis | 6h | ●Responded | 5/5 | — | — | Jun 30, 2025 | - | |||
| 17201458 | Pro discount enrollment | Solved | Normal | — | samplesbopisloyalty | 3h | ●Responded | 3/5 | — | — | Jun 11, 2025 | - | |||
| 73269529 | Cancel order request | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Jun 10, 2025 | - | ||
| 30052793 | BOPIS pickup not ready | Closed | Normal | — | Chat | — | 2d 17h | ○Sent, no reply | — | — | — | Jun 5, 2025 | Jun 11, 2025 | ||
| 16544688 | Influencer code not working | Solved | Normal | — | gift-cardrefund | 5h | ●Responded | 5/5 | — | — | May 30, 2025 | - |