Joe Denesik
gregoria_sawayn@gmail.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | Loyalty points still missing after two separate chats about it. | 53641331Allergic reaction concern | Apr 7, 2026, 11:12 AM | ||
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 79412360Missing samples in order | Mar 20, 2026, 1:53 PM | ||
| 2/5 | Eventually got there but I had to push hard. Way too much effort. | 28550267BOPIS order cancelled at store | Feb 20, 2026, 11:57 AM | ||
| 5/5 | Reset my password and reordered without losing my cart. Beautifully done. | 12797464Birthday gift not received | Feb 19, 2026, 11:11 AM | ||
| 1/5 | Order was a gift, arrived two weeks late and damaged, and no one cared. | 42199679Order arrived damaged | Feb 18, 2026, 4:08 AM | ||
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 74097352Question about product ingredients | Feb 5, 2026, 4:08 AM | ||
| 5/5 | Loved the quiz, loved the recommendations, loved the gift. | 71271450Birthday gift not received | Jan 12, 2026, 1:20 AM | ||
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 59823455Pro discount enrollment | Oct 27, 2025, 7:48 PM | ||
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 59675911Cancel order request | Aug 26, 2025, 7:46 AM | ||
| 9/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 65707114Cancel order request | Aug 21, 2025, 12:36 AM | ||
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 43289930Discount code not working | Aug 2, 2025, 7:24 PM | ||
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 08857981Discount code not working | Jul 5, 2025, 10:41 AM | ||
| 9/11 | Love everything about it. The Insider program is genuinely valuable. | 14474958Cancel subscription / Auto-replenish | Jun 22, 2025, 12:40 PM | ||
| 4/5 | Good. The personalization was decent but missed my undertone. | 56508590Wholesale order question | Jun 6, 2025, 6:27 PM |