Nannie Fay DDS
agnes.aufderhar@hotmail.com
Showing 1 - 15 of 15
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Bloom understands what a beauty customer actually wants. | 73115119Item authenticity concern | Apr 27, 2026, 8:20 PM | ||
| 7/11 | Decent enough. The app has bugs sometimes. | 30863315BOPIS order cancelled at store | Apr 24, 2026, 9:51 AM | ||
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 15420433BOPIS order cancelled at store | Apr 7, 2026, 4:52 PM | ||
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 69676712BOPIS order cancelled at store | Mar 22, 2026, 11:20 PM | ||
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 82894968Where is my order? | Feb 4, 2026, 10:13 AM | ||
| 9/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 50828186Loyalty points not posting | Jan 19, 2026, 1:13 AM | ||
| 3/5 | It worked. Nothing special, nothing bad. | 53925134Birthday gift not received | Jan 18, 2026, 5:21 AM | ||
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 60015343Loyalty points not posting | Jan 15, 2026, 1:50 PM | ||
| 5/5 | Integrate the wishlist with stock alerts. | 64808834Influencer code not working | Dec 2, 2025, 6:53 PM | ||
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 15960260Allergic reaction concern | Nov 28, 2025, 6:06 AM | ||
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 22879375Item authenticity concern | Nov 24, 2025, 6:29 PM | ||
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 84305469BOPIS pickup not ready | Oct 11, 2025, 10:25 AM | ||
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 17097229Loyalty points not posting | Jul 24, 2025, 7:25 PM | ||
| 3/5 | Average. Got a partial refund instead of full and didn't really get why. | 51463339Store experience feedback | Jul 1, 2025, 10:47 AM | ||
| 5/5 | Returned a product in 30 seconds through the app. Effortless. | 37832227BOPIS pickup not ready | Jun 24, 2025, 9:34 AM |