Nannie Fay DDS
agnes.aufderhar@hotmail.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 73115119 | Item authenticity concern | Solved | High | — | Chat | shade-matchgift-cardshipping | 1h | ●Responded | 10/11 | — | — | Apr 27, 2026 | - | ||
| 30863315 | BOPIS order cancelled at store | Solved | Normal | — | bopis | 1d 14h | ●Responded | 7/11 | — | — | Apr 22, 2026 | - | |||
| 48519951 | Store experience feedback | Solved | High | — | Chat | shipping | 6h | ○Sent, no reply | — | — | — | Apr 20, 2026 | - | ||
| 15420433 | BOPIS order cancelled at store | Solved | Normal | — | gift-card | 5h | ●Responded | 4/5 | — | — | Apr 6, 2026 | - | |||
| 88491730 | Klarna / Afterpay split issue | Solved | High | — | Chat | shippingbopis | 6h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - | ||
| 90421997 | BOPIS pickup not ready | Open | Low | — | samples | - | —Skipped | — | — | — | Mar 21, 2026 | - | |||
| 69676712 | BOPIS order cancelled at store | Closed | Normal | — | Phone | shade-match | 15h | ●Responded | 5/5 | — | — | Mar 20, 2026 | Mar 23, 2026 | ||
| 86566233 | Store experience feedback | Solved | Normal | — | Phone | wholesaleloyalty | 13h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - | ||
| 17431230 | Gift card balance question | Closed | Normal | — | influencerfragrancebopis | 1h | ○Sent, no reply | — | — | — | Feb 3, 2026 | Feb 9, 2026 | |||
| 82894968 | Where is my order? | Closed | Normal | — | Chat | fragrancebopis | 8h | ●Responded | 4/5 | — | — | Feb 3, 2026 | Feb 5, 2026 | ||
| 03569971 | Where is my order? | Solved | Normal | — | shade-match | 1h | ○Sent, no reply | — | — | — | Jan 24, 2026 | - | |||
| 50828186 | Loyalty points not posting | Solved | Normal | — | Phone | samples | 1d 9h | ●Responded | 9/11 | — | — | Jan 16, 2026 | - | ||
| 60015343 | Loyalty points not posting | Solved | Normal | — | vipinfluencerrefund | 4h | ●Responded | 5/5 | — | — | Jan 13, 2026 | - | |||
| 66865455 | Allergic reaction concern | Solved | Normal | — | — | 2d | ○Sent, no reply | — | — | — | Jan 12, 2026 | - | |||
| 53925134 | Birthday gift not received | Solved | Normal | — | gift-cardrefund | 4d 9h | ●Responded | 3/5 | — | — | Jan 12, 2026 | - | |||
| 29872421 | Gift card balance question | Solved | Low | — | fragrancereturns | 9h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - | |||
| 62639091 | Klarna / Afterpay split issue | Closed | Normal | — | refund | 6h | ○Sent, no reply | — | — | — | Dec 3, 2025 | Dec 9, 2025 | |||
| 64808834 | Influencer code not working | Solved | Normal | — | Chat | wholesaleapp | 1h | ●Responded | 5/5 | — | — | Dec 2, 2025 | - | ||
| 15960260 | Allergic reaction concern | Solved | Normal | — | appbopis | 5h | ●Responded | 5/5 | — | — | Nov 26, 2025 | - | |||
| 19515144 | Where is my order? | Closed | Normal | — | Chat | loyaltyfragrancebopis | 5h | ○Sent, no reply | — | — | — | Nov 25, 2025 | Nov 29, 2025 | ||
| 19930957 | Missing samples in order | Pending | Low | — | Chat | appfragranceshipping | - | —Skipped | — | — | — | Nov 25, 2025 | - | ||
| 22879375 | Item authenticity concern | Solved | Low | — | refund | 13h | ●Responded | 5/5 | — | — | Nov 23, 2025 | - | |||
| 33224417 | Price match request | Pending | Normal | — | — | - | —Skipped | — | — | — | Nov 18, 2025 | - | |||
| 50559445 | BOPIS pickup not ready | Closed | Normal | — | — | 7h | ○Sent, no reply | — | — | — | Nov 18, 2025 | Nov 19, 2025 | |||
| 83981344 | Restock alert for backorder | Closed | Low | — | returnsrefund | 2d 6h | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 13, 2025 | |||
| 35500243 | Shipping cost question | Closed | Normal | — | samplesrefund | 3h | ⊘Not fired | — | — | — | Nov 6, 2025 | Nov 8, 2025 | |||
| 40575866 | Klarna / Afterpay split issue | Open | Normal | — | Chat | — | - | —Skipped | — | — | — | Oct 23, 2025 | - | ||
| 10398401 | Price match request | Closed | Normal | — | Chat | — | 6h | ⊘Not fired | — | — | — | Oct 16, 2025 | Oct 17, 2025 | ||
| 84305469 | BOPIS pickup not ready | Solved | Low | — | Phone | shade-matchapp | 5h | ●Responded | 4/5 | — | — | Oct 10, 2025 | - | ||
| 39994058 | Discount code not working | Closed | Low | — | — | 12h | ○Sent, no reply | — | — | — | Sep 22, 2025 | Sep 28, 2025 | |||
| 22467450 | Birthday gift not received | Solved | High | — | — | 4h | ○Sent, no reply | — | — | — | Aug 2, 2025 | - | |||
| 56496246 | Lost package follow-up | Solved | Normal | — | refunddamaged | 20h | ○Sent, no reply | — | — | — | Jul 30, 2025 | - | |||
| 17097229 | Loyalty points not posting | Closed | Normal | — | damagedreturns | 1d | ●Responded | 4/5 | — | — | Jul 23, 2025 | Jul 29, 2025 | |||
| 71282126 | BOPIS order cancelled at store | Closed | Normal | — | Chat | influencer | 6h | ○Sent, no reply | — | — | — | Jul 9, 2025 | Jul 16, 2025 | ||
| 51463339 | Store experience feedback | Solved | Normal | — | Chat | — | 4h | ●Responded | 3/5 | — | — | Jun 30, 2025 | - | ||
| 97087526 | Item authenticity concern | Solved | Low | — | shade-matchsamplesfragrance | 1d 1h | ⊘Not fired | — | — | — | Jun 26, 2025 | - | |||
| 37832227 | BOPIS pickup not ready | Solved | Urgent | — | vipapployalty | 12h | ●Responded | 5/5 | — | — | Jun 23, 2025 | - | |||
| 93244522 | Item authenticity concern | Solved | Normal | — | refund | 6h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - | |||
| 01520969 | Discount code not working | Solved | Low | — | vip | 1d 22h | ⊘Not fired | — | — | — | Jun 18, 2025 | - | |||
| 07233433 | App crashes at checkout | Solved | Normal | — | bopisloyalty | 4h | ○Sent, no reply | — | — | — | May 23, 2025 | - |