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CustomersNannie Fay DDS

Nannie Fay DDS

agnes.aufderhar@hotmail.com
Tickets40Responses15
Showing 1 - 15 of 15
Rating
Comment
Ticket
Customer
Team member
Responded
10/11Bloom understands what a beauty customer actually wants.73115119Item authenticity concernNannie Fay DDSVilma GusikowskiApr 27, 2026, 8:20 PM
7/11Decent enough. The app has bugs sometimes.30863315BOPIS order cancelled at storeNannie Fay DDSMiss Amber Hintz Sr.Apr 24, 2026, 9:51 AM
4/5Nice agent. Would have been nice to get a small gesture after the order was so delayed.15420433BOPIS order cancelled at storeNannie Fay DDSLily RaynorApr 7, 2026, 4:52 PM
5/5Helped me find a fragrance similar to one that was discontinued. Truly thoughtful.69676712BOPIS order cancelled at storeNannie Fay DDSMr. Cade SengerMar 22, 2026, 11:20 PM
4/5Good chat support. Returned product still hadn't been processed when I followed up.82894968Where is my order?Nannie Fay DDSTommy KuvalisFeb 4, 2026, 10:13 AM
9/11Recommend to anyone who'll listen. Best loyalty program in the space.50828186Loyalty points not postingNannie Fay DDSMr. Eliza Gerhold IVJan 19, 2026, 1:13 AM
3/5It worked. Nothing special, nothing bad.53925134Birthday gift not receivedNannie Fay DDSDarryl JacobiJan 18, 2026, 5:21 AM
5/5Honestly the best customer service in beauty. Always feels personal.60015343Loyalty points not postingNannie Fay DDSMr. Cade SengerJan 15, 2026, 1:50 PM
5/5Integrate the wishlist with stock alerts.64808834Influencer code not workingNannie Fay DDSMr. Cade SengerDec 2, 2025, 6:53 PM
5/5Helpful, friendly, and didn't make me feel silly for asking basic skincare questions.15960260Allergic reaction concernNannie Fay DDSSteve O'ConnerNov 28, 2025, 6:06 AM
5/5Got my points credited back for an order I had to cancel. Super easy.22879375Item authenticity concernNannie Fay DDSAmely PacochaNov 24, 2025, 6:29 PM
4/5Solid help. The loyalty points took a day to show up after the agent said they would post.84305469BOPIS pickup not readyNannie Fay DDSMr. Lonie HudsonOct 11, 2025, 10:25 AM
4/5Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes.17097229Loyalty points not postingNannie Fay DDSSteve O'ConnerJul 24, 2025, 7:25 PM
3/5Average. Got a partial refund instead of full and didn't really get why.51463339Store experience feedbackNannie Fay DDSDr. Mandy McLaughlinJul 1, 2025, 10:47 AM
5/5Returned a product in 30 seconds through the app. Effortless.37832227BOPIS pickup not readyNannie Fay DDSIgnatius CummerataJun 24, 2025, 9:34 AM
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Properties

Customer
Name
Nannie Fay DDS
Email
agnes.aufderhar@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
normal
Loyalty points
3,773
Lifetime spend
45
Last purchase
Apr 9, 2026
Skin tone
light-medium
Foundation shade
50P
Skin concerns
uneven-texture, acne
Allergies / restrictions
paraben-free
Favorite brands
—
YTD spend
2,899
App installed
Yes
App last opened
Apr 21, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
38
Total orders
10
Preferred category
skincare
Tickets
Tickets
40
Last seen
Apr 27, 2026
Responses
Avg rating
5.20