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CustomersNannie Fay DDS

Nannie Fay DDS

agnes.aufderhar@hotmail.com
Tickets40Responses15
Showing 1 - 40 of 40
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
73115119Item authenticity concernSolvedHighNannie Fay DDS—Vilma GusikowskiChat
shade-matchgift-cardshipping
1h●Responded10/11——Apr 27, 2026-
30863315BOPIS order cancelled at storeSolvedNormalNannie Fay DDS—Miss Amber Hintz Sr.Email
bopis
1d 14h●Responded7/11——Apr 22, 2026-
48519951Store experience feedbackSolvedHighNannie Fay DDS—Ignatius CummerataChat
shipping
6h○Sent, no reply———Apr 20, 2026-
15420433BOPIS order cancelled at storeSolvedNormalNannie Fay DDS—Lily RaynorEmail
gift-card
5h●Responded4/5——Apr 6, 2026-
88491730Klarna / Afterpay split issueSolvedHighNannie Fay DDS—Mr. Cade SengerChat
shippingbopis
6h○Sent, no reply———Apr 3, 2026-
90421997BOPIS pickup not readyOpenLowNannie Fay DDS—Chaz RennerEmail
samples
-—Skipped———Mar 21, 2026-
69676712BOPIS order cancelled at storeClosedNormalNannie Fay DDS—Mr. Cade SengerPhone
shade-match
15h●Responded5/5——Mar 20, 2026Mar 23, 2026
86566233Store experience feedbackSolvedNormalNannie Fay DDS—Lily RaynorPhone
wholesaleloyalty
13h○Sent, no reply———Mar 16, 2026-
17431230Gift card balance questionClosedNormalNannie Fay DDS—Katrina JohnsEmail
influencerfragrancebopis
1h○Sent, no reply———Feb 3, 2026Feb 9, 2026
82894968Where is my order?ClosedNormalNannie Fay DDS—Tommy KuvalisChat
fragrancebopis
8h●Responded4/5——Feb 3, 2026Feb 5, 2026
03569971Where is my order?SolvedNormalNannie Fay DDS—Kaela FriesenEmail
shade-match
1h○Sent, no reply———Jan 24, 2026-
50828186Loyalty points not postingSolvedNormalNannie Fay DDS—Mr. Eliza Gerhold IVPhone
samples
1d 9h●Responded9/11——Jan 16, 2026-
60015343Loyalty points not postingSolvedNormalNannie Fay DDS—Mr. Cade SengerEmail
vipinfluencerrefund
4h●Responded5/5——Jan 13, 2026-
66865455Allergic reaction concernSolvedNormalNannie Fay DDS—Garth DooleyEmail—2d○Sent, no reply———Jan 12, 2026-
53925134Birthday gift not receivedSolvedNormalNannie Fay DDS—Darryl JacobiEmail
gift-cardrefund
4d 9h●Responded3/5——Jan 12, 2026-
29872421Gift card balance questionSolvedLowNannie Fay DDS—Oscar O'HaraEmail
fragrancereturns
9h○Sent, no reply———Dec 17, 2025-
62639091Klarna / Afterpay split issueClosedNormalNannie Fay DDS—Chaz RennerEmail
refund
6h○Sent, no reply———Dec 3, 2025Dec 9, 2025
64808834Influencer code not workingSolvedNormalNannie Fay DDS—Mr. Cade SengerChat
wholesaleapp
1h●Responded5/5——Dec 2, 2025-
15960260Allergic reaction concernSolvedNormalNannie Fay DDS—Steve O'ConnerEmail
appbopis
5h●Responded5/5——Nov 26, 2025-
19515144Where is my order?ClosedNormalNannie Fay DDS—Tommy KuvalisChat
loyaltyfragrancebopis
5h○Sent, no reply———Nov 25, 2025Nov 29, 2025
19930957Missing samples in orderPendingLowNannie Fay DDS—Mr. Lonie HudsonChat
appfragranceshipping
-—Skipped———Nov 25, 2025-
22879375Item authenticity concernSolvedLowNannie Fay DDS—Amely PacochaEmail
refund
13h●Responded5/5——Nov 23, 2025-
33224417Price match requestPendingNormalNannie Fay DDS—Garth DooleyEmail—-—Skipped———Nov 18, 2025-
50559445BOPIS pickup not readyClosedNormalNannie Fay DDS—Amely PacochaEmail—7h○Sent, no reply———Nov 18, 2025Nov 19, 2025
83981344Restock alert for backorderClosedLowNannie Fay DDS—Faith HilllEmail
returnsrefund
2d 6h○Sent, no reply———Nov 7, 2025Nov 13, 2025
35500243Shipping cost questionClosedNormalNannie Fay DDS—Mr. Cade SengerEmail
samplesrefund
3h⊘Not fired———Nov 6, 2025Nov 8, 2025
40575866Klarna / Afterpay split issueOpenNormalNannie Fay DDS—Mr. Eliza Gerhold IVChat—-—Skipped———Oct 23, 2025-
10398401Price match requestClosedNormalNannie Fay DDS—Mr. Cade SengerChat—6h⊘Not fired———Oct 16, 2025Oct 17, 2025
84305469BOPIS pickup not readySolvedLowNannie Fay DDS—Mr. Lonie HudsonPhone
shade-matchapp
5h●Responded4/5——Oct 10, 2025-
39994058Discount code not workingClosedLowNannie Fay DDS—Faith HilllEmail—12h○Sent, no reply———Sep 22, 2025Sep 28, 2025
22467450Birthday gift not receivedSolvedHighNannie Fay DDS—Eula McKenzieEmail—4h○Sent, no reply———Aug 2, 2025-
56496246Lost package follow-upSolvedNormalNannie Fay DDS—Garth DooleyEmail
refunddamaged
20h○Sent, no reply———Jul 30, 2025-
17097229Loyalty points not postingClosedNormalNannie Fay DDS—Steve O'ConnerEmail
damagedreturns
1d●Responded4/5——Jul 23, 2025Jul 29, 2025
71282126BOPIS order cancelled at storeClosedNormalNannie Fay DDS—Amely PacochaChat
influencer
6h○Sent, no reply———Jul 9, 2025Jul 16, 2025
51463339Store experience feedbackSolvedNormalNannie Fay DDS—Dr. Mandy McLaughlinChat—4h●Responded3/5——Jun 30, 2025-
97087526Item authenticity concernSolvedLowNannie Fay DDS—Mr. Lonie HudsonEmail
shade-matchsamplesfragrance
1d 1h⊘Not fired———Jun 26, 2025-
37832227BOPIS pickup not readySolvedUrgentNannie Fay DDS—Ignatius CummerataEmail
vipapployalty
12h●Responded5/5——Jun 23, 2025-
93244522Item authenticity concernSolvedNormalNannie Fay DDS—Steve O'ConnerEmail
refund
6h○Sent, no reply———Jun 18, 2025-
01520969Discount code not workingSolvedLowNannie Fay DDS—Eula McKenzieEmail
vip
1d 22h⊘Not fired———Jun 18, 2025-
07233433App crashes at checkoutSolvedNormalNannie Fay DDS—Leonard Waters-HowellEmail
bopisloyalty
4h○Sent, no reply———May 23, 2025-
Page 1 of 1

Properties

Customer
Name
Nannie Fay DDS
Email
agnes.aufderhar@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
normal
Loyalty points
3,773
Lifetime spend
45
Last purchase
Apr 9, 2026
Skin tone
light-medium
Foundation shade
50P
Skin concerns
uneven-texture, acne
Allergies / restrictions
paraben-free
Favorite brands
—
YTD spend
2,899
App installed
Yes
App last opened
Apr 21, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
38
Total orders
10
Preferred category
skincare
Tickets
Tickets
40
Last seen
Apr 27, 2026
Responses
Avg rating
5.20