Dr. Granville Shields V
renee19@hotmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 1/5 | Spent hours on chat over a week, never got a real answer. | 10156105Birthday gift not received | Dr. Granville Shields V |  Tommy Kuvalis | May 6, 2026, 2:49 AM |
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 35713340Influencer code not working | Dr. Granville Shields V |  Darryl Jacobi | Apr 21, 2026, 4:26 PM |
| 3/5 | Okay experience. The chat felt scripted, didn't really listen at first. | 86635710Insider tier issue | Dr. Granville Shields V |  Mr. Eliza Gerhold IV | Mar 20, 2026, 11:48 PM |
| 9/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 43759515Where is my order? | Dr. Granville Shields V |  Kaela Friesen | Feb 13, 2026, 5:58 AM |
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 69971286BOPIS order cancelled at store | Dr. Granville Shields V |  Dr. Mandy McLaughlin | Oct 27, 2025, 6:49 AM |
| 4/11 | Wouldn't recommend after the return debacle I went through. | 65396879Wrong shade sent | Dr. Granville Shields V |  Ignatius Cummerata | Oct 2, 2025, 4:40 AM |
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 23204461Allergic reaction concern | Dr. Granville Shields V |  Katrina Johns | Sep 30, 2025, 4:14 PM |
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 56490247Insider tier issue | Dr. Granville Shields V |  Faith Hilll | Sep 14, 2025, 7:12 AM |
| 3/5 | Signup was straightforward. The quiz didn't really match me. | 20334749Cancel order request | Dr. Granville Shields V |  Garth Dooley | Aug 15, 2025, 10:07 PM |
| 4/11 | Stock-outs are constant. Recommending Bloom feels risky now. | 31220460Loyalty points not posting | Dr. Granville Shields V |  Yazmin Jast | Aug 9, 2025, 4:34 AM |
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 34837886Discount code not working | Dr. Granville Shields V |  Vilma Gusikowski | Jun 25, 2025, 9:15 AM |
| 7/11 | Solid retailer. Not differentiated enough to recommend over alternatives. | 17890120Lost package follow-up | Dr. Granville Shields V |  Miss Amber Hintz Sr. | Jun 4, 2025, 9:33 PM |