Forrest Stehr
hipolito_jacobs@gmail.com
Showing 1 - 28 of 28
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 78360186 | Item authenticity concern | Solved | Low | — | Social | — | 2h | ⊘Not fired | — | — | — | Apr 16, 2026 | - | ||
| 72734406 | BOPIS order cancelled at store | Solved | High | — | influencer | 6h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - | |||
| 69083641 | Pro discount enrollment | Solved | Normal | — | — | 2d 17h | ⊘Not fired | — | — | — | Mar 25, 2026 | - | |||
| 01191195 | Wholesale order question | Closed | Normal | — | Chat | influencer | 3h | ●Responded | 5/5 | — | — | Feb 19, 2026 | Feb 24, 2026 | ||
| 85683768 | Item authenticity concern | Solved | Normal | — | returnsdamaged | 1d 18h | ○Sent, no reply | — | — | — | Feb 17, 2026 | - | |||
| 29333622 | Lost package follow-up | Solved | Normal | — | Chat | loyaltysamples | 23h | ⊘Not fired | — | — | — | Feb 15, 2026 | - | ||
| 57484502 | Gift card balance question | Open | Low | — | Chat | influencersamplesrefund | - | —Skipped | — | — | — | Jan 13, 2026 | - | ||
| 74629578 | Klarna / Afterpay split issue | Pending | Normal | — | Chat | bopisdamaged | - | —Skipped | — | — | — | Jan 8, 2026 | - | ||
| 70498284 | Order arrived damaged | Solved | Normal | — | refund | 10h | ○Sent, no reply | — | — | — | Dec 25, 2025 | - | |||
| 57841026 | BOPIS pickup not ready | Closed | Urgent | — | wholesaleloyalty | 6h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 24, 2025 | |||
| 85519164 | BOPIS pickup not ready | Pending | Normal | — | loyalty | - | —Skipped | — | — | — | Dec 18, 2025 | - | |||
| 51061348 | Foundation match help | Open | High | — | — | - | —Skipped | — | — | — | Dec 10, 2025 | - | |||
| 96345942 | App login problem | Solved | Normal | — | wholesaledamagedshipping | 3h | ⊘Not fired | — | — | — | Nov 24, 2025 | - | |||
| 85286178 | Price match request | Solved | Normal | — | Chat | vipdamagedinfluencer | 2h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - | ||
| 61099008 | Wrong shade sent | Solved | Normal | — | — | 1h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - | |||
| 62158075 | App login problem | Closed | Normal | — | influencerfragranceapp | 11h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Oct 31, 2025 | |||
| 24883681 | App login problem | Solved | Normal | — | Chat | appshade-match | 3h | ○Sent, no reply | — | — | — | Oct 8, 2025 | - | ||
| 48911877 | Address change after shipping | Solved | Normal | — | Chat | returnssampleswholesale | 1d 4h | ○Sent, no reply | — | — | — | Oct 8, 2025 | - | ||
| 07204089 | Order arrived damaged | Solved | Normal | — | Chat | refund | 1h | ●Responded | 4/5 | — | — | Sep 18, 2025 | - | ||
| 11712962 | Wholesale order question | Closed | Normal | — | Social | gift-cardreturnsdamaged | 6h | ⊘Not fired | — | — | — | Sep 16, 2025 | Sep 19, 2025 | ||
| 14210350 | Return after 30-day window | Solved | Normal | — | refundshade-matchloyalty | 2d 13h | ○Sent, no reply | — | — | — | Sep 1, 2025 | - | |||
| 85747842 | Question about product ingredients | Solved | Normal | — | Chat | loyaltyshippingapp | 4h | ●Responded | 5/5 | — | — | Aug 8, 2025 | - | ||
| 25586637 | Missing items in shipment | Closed | Low | — | Social | — | 5h | ⊘Not fired | — | — | — | Aug 7, 2025 | Aug 13, 2025 | ||
| 87961871 | Wrong shade sent | Closed | Normal | — | influencerwholesale | 1d | ●Responded | 4/5 | — | — | Jul 23, 2025 | Jul 30, 2025 | |||
| 38988075 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | influencervip | 1h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - | ||
| 38141981 | Restock alert for backorder | Open | Normal | — | — | - | —Skipped | — | — | — | Jun 5, 2025 | - | |||
| 76774871 | Foundation match help | Solved | Normal | — | Phone | damaged | 4h | ●Responded | 1/5 | — | — | Jun 2, 2025 | - | ||
| 04460140 | Wholesale order question | Open | Normal | — | fragrancereturnsdamaged | - | —Skipped | — | — | — | May 29, 2025 | - |