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CustomersForrest Stehr

Forrest Stehr

hipolito_jacobs@gmail.com
Tickets28Responses5
Showing 1 - 28 of 28
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
78360186Item authenticity concernSolvedLowForrest Stehr—Chaz RennerSocial—2h⊘Not fired———Apr 16, 2026-
72734406BOPIS order cancelled at storeSolvedHighForrest Stehr—Chaz RennerEmail
influencer
6h○Sent, no reply———Apr 2, 2026-
69083641Pro discount enrollmentSolvedNormalForrest Stehr—Mr. Skyla TrantowEmail—2d 17h⊘Not fired———Mar 25, 2026-
01191195Wholesale order questionClosedNormalForrest Stehr—Miss Amber Hintz Sr.Chat
influencer
3h●Responded5/5——Feb 19, 2026Feb 24, 2026
85683768Item authenticity concernSolvedNormalForrest Stehr—Tommy KuvalisEmail
returnsdamaged
1d 18h○Sent, no reply———Feb 17, 2026-
29333622Lost package follow-upSolvedNormalForrest Stehr—Ignatius CummerataChat
loyaltysamples
23h⊘Not fired———Feb 15, 2026-
57484502Gift card balance questionOpenLowForrest Stehr—Ignatius CummerataChat
influencersamplesrefund
-—Skipped———Jan 13, 2026-
74629578Klarna / Afterpay split issuePendingNormalForrest Stehr—Ignatius CummerataChat
bopisdamaged
-—Skipped———Jan 8, 2026-
70498284Order arrived damagedSolvedNormalForrest Stehr—Jacklyn DareEmail
refund
10h○Sent, no reply———Dec 25, 2025-
57841026BOPIS pickup not readyClosedUrgentForrest Stehr—Miss Amber Hintz Sr.Email
wholesaleloyalty
6h○Sent, no reply———Dec 19, 2025Dec 24, 2025
85519164BOPIS pickup not readyPendingNormalForrest Stehr—Mr. Eliza Gerhold IVEmail
loyalty
-—Skipped———Dec 18, 2025-
51061348Foundation match helpOpenHighForrest Stehr—Tommy KuvalisEmail—-—Skipped———Dec 10, 2025-
96345942App login problemSolvedNormalForrest Stehr—Faith HilllEmail
wholesaledamagedshipping
3h⊘Not fired———Nov 24, 2025-
85286178Price match requestSolvedNormalForrest Stehr—Leonard Waters-HowellChat
vipdamagedinfluencer
2h○Sent, no reply———Nov 19, 2025-
61099008Wrong shade sentSolvedNormalForrest Stehr—Amely PacochaEmail—1h○Sent, no reply———Oct 31, 2025-
62158075App login problemClosedNormalForrest Stehr—Steve O'ConnerEmail
influencerfragranceapp
11h○Sent, no reply———Oct 24, 2025Oct 31, 2025
24883681App login problemSolvedNormalForrest Stehr—Faith HilllChat
appshade-match
3h○Sent, no reply———Oct 8, 2025-
48911877Address change after shippingSolvedNormalForrest Stehr—Jacklyn DareChat
returnssampleswholesale
1d 4h○Sent, no reply———Oct 8, 2025-
07204089Order arrived damagedSolvedNormalForrest Stehr—Mr. Lonie HudsonChat
refund
1h●Responded4/5——Sep 18, 2025-
11712962Wholesale order questionClosedNormalForrest Stehr—Julie HodkiewiczSocial
gift-cardreturnsdamaged
6h⊘Not fired———Sep 16, 2025Sep 19, 2025
14210350Return after 30-day windowSolvedNormalForrest Stehr—Mr. Lonie HudsonEmail
refundshade-matchloyalty
2d 13h○Sent, no reply———Sep 1, 2025-
85747842Question about product ingredientsSolvedNormalForrest Stehr—Chaz RennerChat
loyaltyshippingapp
4h●Responded5/5——Aug 8, 2025-
25586637Missing items in shipmentClosedLowForrest Stehr—Chaz RennerSocial—5h⊘Not fired———Aug 7, 2025Aug 13, 2025
87961871Wrong shade sentClosedNormalForrest Stehr—Vilma GusikowskiEmail
influencerwholesale
1d●Responded4/5——Jul 23, 2025Jul 30, 2025
38988075Klarna / Afterpay split issueSolvedNormalForrest Stehr—Leonard Waters-HowellChat
influencervip
1h○Sent, no reply———Jul 3, 2025-
38141981Restock alert for backorderOpenNormalForrest Stehr—Mr. Cade SengerEmail—-—Skipped———Jun 5, 2025-
76774871Foundation match helpSolvedNormalForrest Stehr—Leonard Waters-HowellPhone
damaged
4h●Responded1/5——Jun 2, 2025-
04460140Wholesale order questionOpenNormalForrest Stehr—Darryl JacobiEmail
fragrancereturnsdamaged
-—Skipped———May 29, 2025-
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Properties

Customer
Name
Forrest Stehr
Email
hipolito_jacobs@gmail.com
Loyalty tier
Gold
Company
—
Skin type
normal
Loyalty points
7,174
Lifetime spend
89
Last purchase
Apr 30, 2026
Skin tone
fair
Foundation shade
37C
Skin concerns
anti-aging, uneven-texture, acne
Allergies / restrictions
latex-allergy
Favorite brands
—
YTD spend
911
App installed
Yes
App last opened
May 15, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
78
Total orders
4
Preferred category
skincare
Tickets
Tickets
28
Last seen
Apr 16, 2026
Responses
Avg rating
3.80