Miss Evalyn O'Connell DVM
mae.mann7@gmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 31605242Price match request | May 26, 2026, 7:30 AM | ||
| 1/5 | Three weeks, four agents, still no refund. | 75577887Wholesale order question | Feb 14, 2026, 8:45 AM | ||
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 88569592Birthday gift not received | Jan 13, 2026, 11:02 PM | ||
| 1/11 | Had a terrible refund experience. Would steer friends elsewhere. | 77862127Missing items in shipment | Jan 9, 2026, 6:03 PM | ||
| 2/5 | Wrong shade sent twice. Their solution was to wait for another shipment. | 67047125Birthday gift not received | Dec 23, 2025, 2:12 AM | ||
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 31023047Item authenticity concern | Nov 22, 2025, 2:17 AM | ||
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 72338257Missing items in shipment | Nov 13, 2025, 2:24 AM | ||
| 4/5 | Good. The personalization was decent but missed my undertone. | 87962570Insider tier issue | Oct 29, 2025, 12:18 PM | ||
| 2/5 | Refund came through but was 30 dollars short and no one can explain why. | 56992737Shipping cost question | Oct 14, 2025, 12:45 AM | ||
| 4/11 | Had a terrible refund experience. Would steer friends elsewhere. | 99454828Pro discount enrollment | Sep 28, 2025, 9:48 PM | ||
| 10/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 46663902Shipping cost question | Sep 12, 2025, 11:22 AM | ||
| 2/5 | Took three tries to get signed up. Confusing flow. | 67402566Store experience feedback | Sep 11, 2025, 9:12 PM |