Miss Evalyn O'Connell DVM
mae.mann7@gmail.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 31605242 | Price match request | Closed | Normal | — | damagedrefund | 2d 21h | ●Responded | 4/5 | — | — | May 22, 2026 | May 29, 2026 | |||
| 11689861 | Lost package follow-up | Solved | Normal | — | vipshipping | 2h | ○Sent, no reply | — | — | — | May 13, 2026 | - | |||
| 18174120 | Influencer code not working | Solved | Normal | — | Chat | influencershade-matchrefund | 1d 7h | ○Sent, no reply | — | — | — | May 4, 2026 | - | ||
| 55503218 | Item authenticity concern | Closed | Normal | — | — | 6h | ○Sent, no reply | — | — | — | May 1, 2026 | May 5, 2026 | |||
| 52962187 | App crashes at checkout | Solved | Urgent | — | Social | gift-card | 4d 20h | ⊘Not fired | — | — | — | Apr 24, 2026 | - | ||
| 68146909 | Loyalty points not posting | Closed | Low | — | appreturnsrefund | 6d 3h | ○Sent, no reply | — | — | — | Mar 27, 2026 | Apr 6, 2026 | |||
| 19091045 | Question about product ingredients | Solved | Normal | — | — | 1d 16h | ○Sent, no reply | — | — | — | Mar 15, 2026 | - | |||
| 38291670 | Birthday gift not received | Solved | Normal | — | shade-matchreturnsfragrance | 6h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | |||
| 75577887 | Wholesale order question | Solved | Normal | — | loyalty | 7d 4h | ●Responded | 1/5 | — | — | Feb 5, 2026 | - | |||
| 37914713 | Klarna / Afterpay split issue | Solved | Normal | — | apprefundvip | 4h | ○Sent, no reply | — | — | — | Jan 24, 2026 | - | |||
| 88569592 | Birthday gift not received | Solved | Low | — | wholesaleshade-matchvip | 2h | ●Responded | 4/5 | — | — | Jan 12, 2026 | - | |||
| 77862127 | Missing items in shipment | Solved | Normal | — | Chat | damagedgift-card | 2h | ●Responded | 1/11 | — | — | Jan 9, 2026 | - | ||
| 06096665 | App crashes at checkout | Closed | Normal | — | Chat | shippingdamagedvip | 2h | ⊘Not fired | — | — | — | Dec 27, 2025 | Jan 2, 2026 | ||
| 22887354 | Klarna / Afterpay split issue | Open | Urgent | — | Phone | shippingvip | - | —Skipped | — | — | — | Dec 25, 2025 | - | ||
| 41885499 | Question about product ingredients | Solved | Low | — | — | 5h | ○Sent, no reply | — | — | — | Dec 13, 2025 | - | |||
| 91197495 | Store experience feedback | Closed | Normal | — | loyaltyshipping | 16h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 17, 2025 | |||
| 67047125 | Birthday gift not received | Solved | Low | — | Chat | — | 9d 15h | ●Responded | 2/5 | — | — | Dec 12, 2025 | - | ||
| 67218676 | Wholesale order question | Solved | Low | — | Chat | fragrancegift-cardloyalty | 3h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - | ||
| 31023047 | Item authenticity concern | Solved | Normal | — | Chat | — | 17h | ●Responded | 5/5 | — | — | Nov 20, 2025 | - | ||
| 72338257 | Missing items in shipment | Solved | High | — | Chat | shippingvipwholesale | 1d | ●Responded | 5/5 | — | — | Nov 11, 2025 | - | ||
| 01451010 | App login problem | Solved | Urgent | — | Phone | — | 2h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - | ||
| 04862212 | Insider tier issue | Solved | Urgent | — | Chat | influencer | 14h | ○Sent, no reply | — | — | — | Oct 29, 2025 | - | ||
| 87962570 | Insider tier issue | Solved | Normal | — | shade-matchrefundreturns | 10h | ●Responded | 4/5 | — | — | Oct 28, 2025 | - | |||
| 17809512 | Pro discount enrollment | Solved | Urgent | — | Chat | damaged | 13h | ○Sent, no reply | — | — | — | Oct 21, 2025 | - | ||
| 56992737 | Shipping cost question | Solved | Normal | — | refundapp | 6h | ●Responded | 2/5 | — | — | Oct 12, 2025 | - | |||
| 98410441 | Loyalty points not posting | Solved | Low | — | Chat | — | 6d 11h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - | ||
| 58010285 | Question about product ingredients | Solved | Normal | — | refundbopisinfluencer | 5d 6h | ⊘Not fired | — | — | — | Oct 2, 2025 | - | |||
| 99454828 | Pro discount enrollment | Solved | Low | — | loyalty | 5h | ●Responded | 4/11 | — | — | Sep 28, 2025 | - | |||
| 65503169 | Address change after shipping | Pending | Normal | — | returnsshade-matchapp | - | —Skipped | — | — | — | Sep 26, 2025 | - | |||
| 22070283 | Return after 30-day window | Solved | Low | — | wholesalerefundapp | 4h | ⊘Not fired | — | — | — | Sep 19, 2025 | - | |||
| 46663902 | Shipping cost question | Solved | Normal | — | Chat | refundreturns | 6h | ●Responded | 10/11 | — | — | Sep 11, 2025 | - | ||
| 27653895 | Discount code not working | Pending | Normal | — | Chat | gift-card | - | —Skipped | — | — | — | Sep 5, 2025 | - | ||
| 67402566 | Store experience feedback | Solved | High | — | Chat | bopisrefund | 7d 22h | ●Responded | 2/5 | — | — | Sep 3, 2025 | - | ||
| 36033325 | Price match request | Open | Normal | — | — | - | —Skipped | — | — | — | Aug 27, 2025 | - | |||
| 17914603 | Refund not received | Solved | Normal | — | — | 1h | ⊘Not fired | — | — | — | Aug 20, 2025 | - | |||
| 60128922 | Missing samples in order | Solved | Low | — | — | 5h | ○Sent, no reply | — | — | — | Aug 13, 2025 | - | |||
| 81244052 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | loyaltydamagedgift-card | 6h | ○Sent, no reply | — | — | — | Aug 6, 2025 | - | ||
| 14997998 | Shipping cost question | Solved | Normal | — | loyalty | 14h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | |||
| 50478696 | Insider tier issue | Closed | High | — | bopisreturns | 2d 13h | ⊘Not fired | — | — | — | Jun 16, 2025 | Jun 26, 2025 | |||
| 32740183 | Where is my order? | Solved | Low | — | — | 21h | ○Sent, no reply | — | — | — | May 27, 2025 | - |