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CustomersRoy Cronin

Roy Cronin

ernest.rath7@yahoo.com
Tickets41Responses7
Showing 1 - 7 of 7
Rating
Comment
Ticket
Customer
Team member
Responded
3/5Got the replacement but it took three back-and-forths to confirm the shade.57139885Item authenticity concernRoy CroninEula McKenzieApr 25, 2026, 5:46 AM
5/5Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged.70269362Cancel order requestRoy CroninDarryl JacobiApr 15, 2026, 6:37 PM
5/5App glitched at checkout, they manually processed my order and threw in free shipping. Lovely.63388296Price match requestRoy CroninLeonard Waters-HowellMar 13, 2026, 6:31 PM
2/5Agent didn't actually solve the issue, just told me to wait.91463449App login problemRoy CroninEula McKenzieDec 23, 2025, 5:23 AM
10/11The Elite tier perks are worth every dollar of lifetime spend.53820273Cancel subscription / Auto-replenishRoy CroninAmely PacochaDec 14, 2025, 6:13 PM
10/11The Elite tier perks are worth every dollar of lifetime spend.99604756Question about product ingredientsRoy CroninKaela FriesenNov 22, 2025, 4:33 PM
4/5Mostly easy. The app made me re-login before processing the return.22960169Wholesale order questionRoy CroninOscar O'HaraNov 4, 2025, 2:38 AM
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Properties

Customer
Name
Roy Cronin
Email
ernest.rath7@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
8,442
Lifetime spend
2,445
Last purchase
Apr 10, 2026
Skin tone
light
Foundation shade
40W
Skin concerns
—
Allergies / restrictions
—
Favorite brands
Estée Lauder, Kiehl's, Glossier
YTD spend
—
App installed
Yes
App last opened
May 22, 2026
Email subscribed
Yes
Marketing segment
—
Last purchase amount
—
Total orders
26
Preferred category
makeup
Tickets
Tickets
41
Last seen
May 20, 2026
Responses
Avg rating
5.57