Roy Cronin
ernest.rath7@yahoo.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 62022931 | Allergic reaction concern | Closed | High | Roy Cronin | — |  Amely Pacocha | samplesshade-matchloyalty | 4h | ○Sent, no reply | — | — | — | May 20, 2026 | May 22, 2026 | |
| 55234492 | Lost package follow-up | Pending | Normal | Roy Cronin | — |  Steve O'Conner | Chat | — | - | —Skipped | — | — | — | May 4, 2026 | - |
| 95458761 | App login problem | Solved | Low | Roy Cronin | — |  Katrina Johns | influencer | 21h | ○Sent, no reply | — | — | — | Apr 30, 2026 | - | |
| 57139885 | Item authenticity concern | Closed | Normal | Roy Cronin | — |  Eula McKenzie | samples | 5h | ●Responded | 3/5 | — | — | Apr 24, 2026 | Apr 27, 2026 | |
| 54692867 | Discount code not working | Closed | Normal | Roy Cronin | — |  Kip Schroeder IV | returns | 1h | ⊘Not fired | — | — | — | Apr 17, 2026 | Apr 21, 2026 | |
| 70269362 | Cancel order request | Solved | Normal | Roy Cronin | — |  Darryl Jacobi | vipreturnsfragrance | 2h | ●Responded | 5/5 | — | — | Apr 15, 2026 | - | |
| 56605543 | Insider tier issue | Solved | Normal | Roy Cronin | — |  Oscar O'Hara | Chat | gift-cardshipping | 4h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - |
| 80966773 | BOPIS order cancelled at store | Solved | Low | Roy Cronin | — | Amely Pacocha | Phone | wholesale | 2d 16h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - |
| 09988771 | Lost package follow-up | Solved | Normal | Roy Cronin | — |  Miss Amber Hintz Sr. | influencerwholesaleloyalty | 11h | ○Sent, no reply | — | — | — | Mar 25, 2026 | - | |
| 69608142 | Cancel subscription / Auto-replenish | Closed | Normal | Roy Cronin | — | Eula McKenzie | — | 1d 13h | ○Sent, no reply | — | — | — | Mar 24, 2026 | Apr 2, 2026 | |
| 05781196 | Where is my order? | Solved | Normal | Roy Cronin | — | Darryl Jacobi | — | 13h | ⊘Not fired | — | — | — | Mar 18, 2026 | - | |
| 63388296 | Price match request | Solved | High | Roy Cronin | — |  Leonard Waters-Howell | shade-match | 5h | ●Responded | 5/5 | — | — | Mar 11, 2026 | - | |
| 52524560 | Address change after shipping | Solved | Normal | Roy Cronin | — | Katrina Johns | Chat | vipbopisgift-card | 2h | ○Sent, no reply | — | — | — | Mar 3, 2026 | - |
| 83873937 | Allergic reaction concern | Solved | Low | Roy Cronin | — | Kip Schroeder IV | Chat | — | 2d 11h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - |
| 47218013 | Question about product ingredients | Solved | Normal | Roy Cronin | — |  Faith Hilll | Chat | — | 4h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - |
| 28371078 | Allergic reaction concern | Pending | High | Roy Cronin | — | Faith Hilll | — | - | —Skipped | — | — | — | Jan 2, 2026 | - | |
| 79023558 | Missing items in shipment | Solved | High | Roy Cronin | — | Katrina Johns | shippinginfluencer | 4d 5h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - | |
| 91463449 | App login problem | Solved | Normal | Roy Cronin | — | Eula McKenzie | — | 4d 4h | ●Responded | 2/5 | — | — | Dec 18, 2025 | - | |
| 06204021 | Item authenticity concern | Solved | Normal | Roy Cronin | — |  Vilma Gusikowski | Chat | — | 6h | ○Sent, no reply | — | — | — | Dec 15, 2025 | - |
| 53820273 | Cancel subscription / Auto-replenish | Solved | Low | Roy Cronin | — | Amely Pacocha | Chat | — | 7h | ●Responded | 10/11 | — | — | Dec 12, 2025 | - |
| 53488177 | Question about product ingredients | Solved | Normal | Roy Cronin | — |  Mr. Skyla Trantow | refunddamagedsamples | 1d 6h | ○Sent, no reply | — | — | — | Dec 7, 2025 | - | |
| 03430523 | BOPIS pickup not ready | Open | Low | Roy Cronin | — | Leonard Waters-Howell | damaged | - | —Skipped | — | — | — | Dec 4, 2025 | - | |
| 13691071 | Discount code not working | Closed | Normal | Roy Cronin | — |  Tommy Kuvalis | appdamaged | 1h | ○Sent, no reply | — | — | — | Nov 26, 2025 | Nov 28, 2025 | |
| 99604756 | Question about product ingredients | Closed | Normal | Roy Cronin | — |  Kaela Friesen | wholesale | 6h | ●Responded | 10/11 | — | — | Nov 20, 2025 | Nov 23, 2025 | |
| 98895925 | Where is my order? | Solved | Normal | Roy Cronin | — | Steve O'Conner | — | 20h | ○Sent, no reply | — | — | — | Nov 13, 2025 | - | |
| 22960169 | Wholesale order question | Solved | Normal | Roy Cronin | — | Oscar O'Hara | appviprefund | 6h | ●Responded | 4/5 | — | — | Nov 3, 2025 | - | |
| 95191288 | Store experience feedback | Solved | Urgent | Roy Cronin | — | Darryl Jacobi | — | 1h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - | |
| 15568109 | Birthday gift not received | Closed | Normal | Roy Cronin | — |  Mr. Eliza Gerhold IV | shade-matchwholesale | 5h | ○Sent, no reply | — | — | — | Oct 30, 2025 | Nov 2, 2025 | |
| 37366469 | Where is my order? | Solved | Urgent | Roy Cronin | — | Amely Pacocha | Chat | shade-match | 10h | ○Sent, no reply | — | — | — | Oct 11, 2025 | - |
| 50339264 | Klarna / Afterpay split issue | Solved | Normal | Roy Cronin | — | Katrina Johns | Chat | fragrance | 20h | ○Sent, no reply | — | — | — | Oct 11, 2025 | - |
| 24853961 | Shipping cost question | Solved | Normal | Roy Cronin | — | Faith Hilll | — | 9h | ○Sent, no reply | — | — | — | Oct 11, 2025 | - | |
| 19482285 | Cancel order request | Solved | High | Roy Cronin | — |  Chaz Renner | — | 11h | ○Sent, no reply | — | — | — | Sep 23, 2025 | - | |
| 20975389 | Missing items in shipment | Solved | Normal | Roy Cronin | — | Miss Amber Hintz Sr. | bopisfragrance | 4d | ○Sent, no reply | — | — | — | Sep 17, 2025 | - | |
| 76834415 | Discount code not working | Open | Normal | Roy Cronin | — |  Dr. Mandy McLaughlin | loyaltyvip | - | —Skipped | — | — | — | Sep 11, 2025 | - | |
| 16797212 | Influencer code not working | Pending | High | Roy Cronin | — | Katrina Johns | shade-match | - | —Skipped | — | — | — | Jul 31, 2025 | - | |
| 34543078 | Influencer code not working | Solved | Low | Roy Cronin | — |  Ignatius Cummerata | Chat | — | 1d 11h | ○Sent, no reply | — | — | — | Jul 30, 2025 | - |
| 36818052 | Question about product ingredients | Solved | Normal | Roy Cronin | — | Miss Amber Hintz Sr. | vipshade-matchloyalty | 12h | ⊘Not fired | — | — | — | Jul 4, 2025 | - | |
| 62694998 | Wholesale order question | Open | High | Roy Cronin | — |  Julie Hodkiewicz | bopis | - | —Skipped | — | — | — | Jun 26, 2025 | - | |
| 02322218 | Cancel order request | Pending | Urgent | Roy Cronin | — | Miss Amber Hintz Sr. | — | - | —Skipped | — | — | — | Jun 18, 2025 | - | |
| 30655440 | BOPIS pickup not ready | Pending | Normal | Roy Cronin | — | Miss Amber Hintz Sr. | samplesgift-cardshipping | - | —Skipped | — | — | — | May 30, 2025 | - | |
| 06164075 | Influencer code not working | Open | Low | Roy Cronin | — | Vilma Gusikowski | Phone | — | - | —Skipped | — | — | — | May 28, 2025 | - |