Damon Tromp
garland81@yahoo.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Returned three items from one order with one label. Brilliant. | 19132441Cancel order request | Damon Tromp |  Jacklyn Dare | May 21, 2026, 4:28 PM |
| 2/5 | Took five days to get a reply. Then they couldn't even help with the return. | 70396678Discount code not working | Damon Tromp |  Kip Schroeder IV | Apr 16, 2026, 3:42 PM |
| 5/5 | Onboarding was so smooth. Love the personalized routine builder. | 51867237Refund not received | Damon Tromp |  Leonard Waters-Howell | Mar 3, 2026, 6:01 PM |
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 01508802Gift card balance question | Damon Tromp |  Mr. Eliza Gerhold IV | Jan 24, 2026, 11:11 PM |
| 1/11 | Service has gotten noticeably worse over the last year. | 66089127Restock alert for backorder | Damon Tromp |  Tommy Kuvalis | Jan 11, 2026, 9:46 AM |
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 92937877Missing samples in order | Damon Tromp | Leonard Waters-Howell | Oct 29, 2025, 1:22 PM |
| 5/5 | Got my address updated mid-shipment in under a minute. | 42175206Gift card balance question | Damon Tromp | Jacklyn Dare | Oct 18, 2025, 3:59 PM |
| 5/5 | Helpful self-service flow handled everything without me needing to chat. | 24837130Insider tier issue | Damon Tromp |  Darryl Jacobi | Jul 31, 2025, 6:30 AM |
| 9/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 94038882Birthday gift not received | Damon Tromp |  Lily Raynor | Jul 25, 2025, 5:47 PM |
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 44099513Question about product ingredients | Damon Tromp | Kip Schroeder IV | Jul 12, 2025, 4:53 AM |
| 9/11 | Love everything about it. The Insider program is genuinely valuable. | 14976715Discount code not working | Damon Tromp |  Katrina Johns | Jun 29, 2025, 8:34 AM |
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 62197611Missing samples in order | Damon Tromp | Darryl Jacobi | May 31, 2025, 12:03 PM |