Damon Tromp
garland81@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 19132441 | Cancel order request | Solved | Low | Damon Tromp | — |  Jacklyn Dare | Chat | returns | 1h | ●Responded | 5/5 | — | — | May 21, 2026 | - |
| 58129304 | Allergic reaction concern | Solved | High | Damon Tromp | — |  Steve O'Conner | Chat | returnsbopisdamaged | 5h | ○Sent, no reply | — | — | — | May 16, 2026 | - |
| 91584004 | Price match request | Closed | Normal | Damon Tromp | — |  Chaz Renner | Chat | fragrancewholesale | 5h | ○Sent, no reply | — | — | — | May 5, 2026 | May 7, 2026 |
| 68679554 | Birthday gift not received | Closed | Normal | Damon Tromp | — | Jacklyn Dare | Chat | returnssamplesfragrance | 3h | ⊘Not fired | — | — | — | Apr 17, 2026 | Apr 22, 2026 |
| 21980686 | Wholesale order question | Closed | Low | Damon Tromp | — |  Kip Schroeder IV | — | 6h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 24, 2026 | |
| 69334923 | Item authenticity concern | Solved | Normal | Damon Tromp | — | Kip Schroeder IV | Phone | loyaltywholesaleapp | 16h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - |
| 97222582 | BOPIS order cancelled at store | Solved | Normal | Damon Tromp | — | Chaz Renner | Chat | — | 6h | ⊘Not fired | — | — | — | Apr 13, 2026 | - |
| 50325339 | Cancel order request | Solved | High | Damon Tromp | — | Kip Schroeder IV | Chat | wholesalereturnssamples | 15h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - |
| 70396678 | Discount code not working | Closed | Normal | Damon Tromp | — | Kip Schroeder IV | — | 7d 3h | ●Responded | 2/5 | — | — | Apr 8, 2026 | Apr 18, 2026 | |
| 53496832 | Item authenticity concern | Solved | Normal | Damon Tromp | — | Steve O'Conner | — | 22h | ○Sent, no reply | — | — | — | Apr 8, 2026 | - | |
| 23235989 | Item authenticity concern | Pending | Low | Damon Tromp | — |  Ignatius Cummerata | Chat | vip | - | —Skipped | — | — | — | Apr 8, 2026 | - |
| 10092679 | Shipping cost question | Closed | High | Damon Tromp | — |  Vilma Gusikowski | Chat | wholesalesamples | 22h | ○Sent, no reply | — | — | — | Apr 6, 2026 | Apr 14, 2026 |
| 72325272 | Influencer code not working | Solved | Normal | Damon Tromp | — |  Lily Raynor | — | 3d 11h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - | |
| 01102382 | Discount code not working | Pending | Normal | Damon Tromp | — | Ignatius Cummerata | damagedfragrancebopis | - | —Skipped | — | — | — | Mar 18, 2026 | - | |
| 86569295 | App login problem | Solved | Normal | Damon Tromp | — |  Mr. Cade Senger | Social | wholesaleapp | 2d 12h | ⊘Not fired | — | — | — | Mar 14, 2026 | - |
| 43706708 | Order arrived damaged | Closed | Normal | Damon Tromp | — |  Dr. Mandy McLaughlin | bopisloyalty | 1h | ⊘Not fired | — | — | — | Mar 13, 2026 | Mar 15, 2026 | |
| 58401175 | BOPIS pickup not ready | Closed | High | Damon Tromp | — | Jacklyn Dare | — | 2h | ○Sent, no reply | — | — | — | Mar 3, 2026 | Mar 10, 2026 | |
| 51867237 | Refund not received | Solved | Low | Damon Tromp | — |  Leonard Waters-Howell | influencerrefundsamples | 5h | ●Responded | 5/5 | — | — | Mar 1, 2026 | - | |
| 84053860 | Klarna / Afterpay split issue | Solved | Urgent | Damon Tromp | — |  Mr. Lonie Hudson | gift-card | 6h | ○Sent, no reply | — | — | — | Feb 7, 2026 | - | |
| 92816327 | Restock alert for backorder | Solved | Normal | Damon Tromp | — |  Julie Hodkiewicz | Social | wholesaleinfluencerdamaged | 5h | ⊘Not fired | — | — | — | Feb 6, 2026 | - |
| 20486831 | Birthday gift not received | Open | Normal | Damon Tromp | — |  Garth Dooley | Chat | shade-matchvipsamples | - | —Skipped | — | — | — | Jan 31, 2026 | - |
| 89514730 | Price match request | Closed | Normal | Damon Tromp | — | Lily Raynor | — | 1d 15h | ○Sent, no reply | — | — | — | Jan 27, 2026 | Feb 4, 2026 | |
| 01508802 | Gift card balance question | Solved | Normal | Damon Tromp | — |  Mr. Eliza Gerhold IV | Chat | — | 1h | ●Responded | 5/5 | — | — | Jan 24, 2026 | - |
| 26054565 | Pro discount enrollment | Solved | Normal | Damon Tromp | — |  Katrina Johns | Chat | fragrancedamagedinfluencer | 6h | ○Sent, no reply | — | — | — | Jan 14, 2026 | - |
| 66089127 | Restock alert for backorder | Solved | Normal | Damon Tromp | — |  Tommy Kuvalis | fragrance | 1d 17h | ●Responded | 1/11 | — | — | Jan 9, 2026 | - | |
| 78199420 | Wrong shade sent | Solved | Normal | Damon Tromp | — | Mr. Eliza Gerhold IV | Chat | apprefundwholesale | 2d 23h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - |
| 54387828 | Order arrived damaged | Solved | Urgent | Damon Tromp | — |  Faith Hilll | Chat | bopis | 14h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - |
| 53668638 | Order arrived damaged | Solved | Normal | Damon Tromp | — |  Yazmin Jast | — | 15h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - | |
| 47790731 | App login problem | Closed | Low | Damon Tromp | — |  Miss Amber Hintz Sr. | influencerdamagedgift-card | 3h | ○Sent, no reply | — | — | — | Dec 6, 2025 | Dec 7, 2025 | |
| 78799128 | Allergic reaction concern | Solved | Normal | Damon Tromp | — | Julie Hodkiewicz | app | 1h | ⊘Not fired | — | — | — | Nov 24, 2025 | - | |
| 97942956 | Return after 30-day window | Closed | Normal | Damon Tromp | — | Dr. Mandy McLaughlin | Chat | damagedshade-match | 1h | ○Sent, no reply | — | — | — | Nov 13, 2025 | Nov 20, 2025 |
| 68610407 | BOPIS order cancelled at store | Closed | Normal | Damon Tromp | — | Mr. Lonie Hudson | loyalty | 16h | ⊘Not fired | — | — | — | Nov 10, 2025 | Nov 18, 2025 | |
| 92937877 | Missing samples in order | Solved | Normal | Damon Tromp | — | Leonard Waters-Howell | Chat | returnsshippinggift-card | 20h | ●Responded | 5/5 | — | — | Oct 27, 2025 | - |
| 40815421 | Return after 30-day window | Solved | Normal | Damon Tromp | — | Chaz Renner | Phone | appwholesaleshade-match | 4d 14h | ○Sent, no reply | — | — | — | Oct 25, 2025 | - |
| 54724138 | Address change after shipping | Solved | Low | Damon Tromp | — | Ignatius Cummerata | Social | gift-card | 5h | ⊘Not fired | — | — | — | Oct 23, 2025 | - |
| 42175206 | Gift card balance question | Solved | Normal | Damon Tromp | — | Jacklyn Dare | Chat | fragrancewholesalebopis | 2h | ●Responded | 5/5 | — | — | Oct 17, 2025 | - |
| 14793458 | Order arrived damaged | Closed | Normal | Damon Tromp | — | Tommy Kuvalis | Phone | — | 19h | ⊘Not fired | — | — | — | Oct 17, 2025 | Oct 19, 2025 |
| 21817346 | Missing items in shipment | Open | High | Damon Tromp | — | Steve O'Conner | — | - | —Skipped | — | — | — | Oct 14, 2025 | - | |
| 12190417 | Allergic reaction concern | Solved | Normal | Damon Tromp | — | Ignatius Cummerata | Chat | damaged | 5h | ⊘Not fired | — | — | — | Oct 10, 2025 | - |
| 86080944 | Insider tier issue | Closed | Normal | Damon Tromp | — | Dr. Mandy McLaughlin | — | 8h | ○Sent, no reply | — | — | — | Sep 28, 2025 | Oct 1, 2025 | |
| 36672351 | Store experience feedback | Open | Normal | Damon Tromp | — | Ignatius Cummerata | Chat | shipping | - | —Skipped | — | — | — | Sep 7, 2025 | - |
| 85739493 | Where is my order? | Solved | Normal | Damon Tromp | — | Dr. Mandy McLaughlin | — | 4h | ○Sent, no reply | — | — | — | Aug 16, 2025 | - | |
| 24837130 | Insider tier issue | Solved | Normal | Damon Tromp | — |  Darryl Jacobi | — | 1h | ●Responded | 5/5 | — | — | Jul 29, 2025 | - | |
| 94038882 | Birthday gift not received | Solved | Normal | Damon Tromp | — | Lily Raynor | app | 4h | ●Responded | 9/11 | — | — | Jul 24, 2025 | - | |
| 44099513 | Question about product ingredients | Closed | Normal | Damon Tromp | — | Kip Schroeder IV | — | 2d 19h | ●Responded | 4/5 | — | — | Jul 7, 2025 | Jul 16, 2025 | |
| 14976715 | Discount code not working | Solved | Normal | Damon Tromp | — | Katrina Johns | refund | 1d 5h | ●Responded | 9/11 | — | — | Jun 27, 2025 | - | |
| 14119375 | Missing items in shipment | Closed | Normal | Damon Tromp | — |  Eula McKenzie | — | 2h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jul 2, 2025 | |
| 50563102 | Order arrived damaged | Solved | Normal | Damon Tromp | — |  Oscar O'Hara | — | 1d | ○Sent, no reply | — | — | — | Jun 16, 2025 | - | |
| 24519189 | Item authenticity concern | Solved | Normal | Damon Tromp | — | Yazmin Jast | shippingfragranceinfluencer | 5h | ○Sent, no reply | — | — | — | Jun 16, 2025 | - | |
| 49413321 | Missing items in shipment | Open | Low | Damon Tromp | — | Eula McKenzie | Chat | returnsrefundbopis | - | —Skipped | — | — | — | Jun 15, 2025 | - |