Kirk Block
lucy67@yahoo.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 36043852Shipping cost question | Kirk Block |  Vilma Gusikowski | May 11, 2026, 1:25 AM |
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 02909288Store experience feedback | Kirk Block |  Yazmin Jast | Apr 17, 2026, 9:46 PM |
| 5/5 | Onboarding hit all the right notes. Made me actually want to engage with the brand. | 41750812Order arrived damaged | Kirk Block |  Tommy Kuvalis | Mar 27, 2026, 1:50 PM |
| 10/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 47054115Pro discount enrollment | Kirk Block | Vilma Gusikowski | Feb 15, 2026, 12:17 AM |
| 2/5 | The shade quiz was completely off for my undertone. | 50692447Birthday gift not received | Kirk Block |  Katrina Johns | Feb 2, 2026, 6:55 PM |
| 1/11 | Quality of CS team has dropped. Used to be great. | 02811644BOPIS pickup not ready | Kirk Block |  Lily Raynor | Jan 21, 2026, 3:51 AM |
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 44195757Item authenticity concern | Kirk Block | Tommy Kuvalis | Dec 15, 2025, 5:39 PM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 72489134BOPIS order cancelled at store | Kirk Block |  Garth Dooley | Nov 28, 2025, 9:37 PM |
| 9/11 | Big fan. Their customer service has saved me more than once. | 14336026Pro discount enrollment | Kirk Block |  Kaela Friesen | Sep 20, 2025, 1:24 AM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 17975909Wrong shade sent | Kirk Block |  Leonard Waters-Howell | Sep 14, 2025, 11:54 AM |
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 86089602BOPIS pickup not ready | Kirk Block | Garth Dooley | Jun 12, 2025, 3:02 PM |