Kirk Block
lucy67@yahoo.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 36043852 | Shipping cost question | Solved | Low | Kirk Block | — |  Vilma Gusikowski | shippingshade-match | 1d 21h | ●Responded | 4/5 | — | — | May 8, 2026 | - | |
| 73863117 | Price match request | Open | Normal | Kirk Block | — |  Mr. Eliza Gerhold IV | shade-match | - | —Skipped | — | — | — | May 4, 2026 | - | |
| 02909288 | Store experience feedback | Solved | Low | Kirk Block | — |  Yazmin Jast | Chat | — | 3h | ●Responded | 5/5 | — | — | Apr 16, 2026 | - |
| 20057897 | BOPIS pickup not ready | Solved | Low | Kirk Block | — |  Julie Hodkiewicz | Chat | influencershipping | 1d 1h | ⊘Not fired | — | — | — | Apr 13, 2026 | - |
| 40933580 | Wholesale order question | Solved | Low | Kirk Block | — |  Miss Amber Hintz Sr. | loyaltyshade-match | 2h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | |
| 60970192 | Missing items in shipment | Solved | Normal | Kirk Block | — |  Mr. Skyla Trantow | — | 1h | ○Sent, no reply | — | — | — | Apr 8, 2026 | - | |
| 41750812 | Order arrived damaged | Closed | Normal | Kirk Block | — |  Tommy Kuvalis | bopis | 11h | ●Responded | 5/5 | — | — | Mar 26, 2026 | Apr 2, 2026 | |
| 86843646 | Shipping cost question | Solved | Normal | Kirk Block | — |  Chaz Renner | — | 7d 1h | ○Sent, no reply | — | — | — | Mar 18, 2026 | - | |
| 57376386 | Lost package follow-up | Closed | Normal | Kirk Block | — |  Amely Pacocha | — | 21h | ○Sent, no reply | — | — | — | Mar 18, 2026 | Mar 21, 2026 | |
| 31959177 | Loyalty points not posting | Solved | Normal | Kirk Block | — | Julie Hodkiewicz | influencerfragrancevip | 10h | ⊘Not fired | — | — | — | Mar 13, 2026 | - | |
| 97293164 | Missing samples in order | Pending | Urgent | Kirk Block | — |  Mr. Cade Senger | Chat | fragrance | - | —Skipped | — | — | — | Mar 12, 2026 | - |
| 92817839 | Missing items in shipment | Solved | Normal | Kirk Block | — | Julie Hodkiewicz | Social | shade-match | 1d 16h | ⊘Not fired | — | — | — | Mar 7, 2026 | - |
| 93077430 | Where is my order? | Closed | Urgent | Kirk Block | — |  Leonard Waters-Howell | Chat | vipsamples | 3h | ○Sent, no reply | — | — | — | Mar 5, 2026 | Mar 9, 2026 |
| 02875449 | Discount code not working | Solved | Normal | Kirk Block | — |  Dr. Mandy McLaughlin | Chat | wholesale | 6h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - |
| 53391218 | Discount code not working | Pending | Normal | Kirk Block | — | Mr. Cade Senger | Chat | refund | - | —Skipped | — | — | — | Feb 26, 2026 | - |
| 84631580 | Missing items in shipment | Solved | Normal | Kirk Block | — | Mr. Eliza Gerhold IV | — | 1d 3h | ○Sent, no reply | — | — | — | Feb 16, 2026 | - | |
| 47054115 | Pro discount enrollment | Closed | Normal | Kirk Block | — | Vilma Gusikowski | Chat | damagedsamples | 11h | ●Responded | 10/11 | — | — | Feb 12, 2026 | Feb 20, 2026 |
| 43669982 | App crashes at checkout | Solved | Normal | Kirk Block | — | Mr. Cade Senger | Chat | influencergift-cardwholesale | 20h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - |
| 29073294 | Question about product ingredients | Solved | Low | Kirk Block | — |  Steve O'Conner | shade-match | 1d 8h | ○Sent, no reply | — | — | — | Feb 1, 2026 | - | |
| 50692447 | Birthday gift not received | Closed | Normal | Kirk Block | — |  Katrina Johns | returnsgift-card | 10h | ●Responded | 2/5 | — | — | Feb 1, 2026 | Feb 9, 2026 | |
| 93651968 | Wrong shade sent | Pending | Normal | Kirk Block | — |  Lily Raynor | loyalty | - | —Skipped | — | — | — | Jan 21, 2026 | - | |
| 02811644 | BOPIS pickup not ready | Solved | Low | Kirk Block | — | Lily Raynor | — | 5h | ●Responded | 1/11 | — | — | Jan 20, 2026 | - | |
| 30062864 | Wrong shade sent | Solved | Normal | Kirk Block | — | Vilma Gusikowski | — | 21h | ○Sent, no reply | — | — | — | Jan 14, 2026 | - | |
| 45260297 | Cancel subscription / Auto-replenish | Closed | Normal | Kirk Block | — | Miss Amber Hintz Sr. | shade-matchvipwholesale | 5h | ○Sent, no reply | — | — | — | Jan 5, 2026 | Jan 7, 2026 | |
| 52358103 | Wholesale order question | Solved | Low | Kirk Block | — | Lily Raynor | influencerbopiswholesale | 3h | ⊘Not fired | — | — | — | Dec 25, 2025 | - | |
| 50625230 | Missing samples in order | Closed | Normal | Kirk Block | — | Mr. Eliza Gerhold IV | shippingwholesaleloyalty | 5h | ○Sent, no reply | — | — | — | Dec 18, 2025 | Dec 21, 2025 | |
| 44195757 | Item authenticity concern | Solved | Normal | Kirk Block | — | Tommy Kuvalis | loyalty | 2d 11h | ●Responded | 4/5 | — | — | Dec 12, 2025 | - | |
| 30004318 | BOPIS order cancelled at store | Open | Low | Kirk Block | — | Leonard Waters-Howell | Chat | appshippingloyalty | - | —Skipped | — | — | — | Dec 3, 2025 | - |
| 88564453 | Insider tier issue | Solved | Urgent | Kirk Block | — | Miss Amber Hintz Sr. | gift-cardshade-match | 16h | ⊘Not fired | — | — | — | Nov 28, 2025 | - | |
| 72489134 | BOPIS order cancelled at store | Solved | Normal | Kirk Block | — |  Garth Dooley | Chat | — | 4h | ●Responded | 4/5 | — | — | Nov 27, 2025 | - |
| 37128774 | Return after 30-day window | Pending | Normal | Kirk Block | — | Garth Dooley | Social | wholesalevip | - | —Skipped | — | — | — | Nov 8, 2025 | - |
| 76376968 | Cancel order request | Closed | Normal | Kirk Block | — | Amely Pacocha | influencerbopis | 3h | ○Sent, no reply | — | — | — | Nov 3, 2025 | Nov 9, 2025 | |
| 84545514 | Cancel subscription / Auto-replenish | Solved | High | Kirk Block | — |  Kaela Friesen | wholesale | 4h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - | |
| 74484718 | Address change after shipping | Solved | Low | Kirk Block | — | Yazmin Jast | vipreturnsfragrance | 5h | ⊘Not fired | — | — | — | Sep 18, 2025 | - | |
| 14336026 | Pro discount enrollment | Solved | Normal | Kirk Block | — | Kaela Friesen | returnsfragranceinfluencer | 23h | ●Responded | 9/11 | — | — | Sep 17, 2025 | - | |
| 17975909 | Wrong shade sent | Closed | Normal | Kirk Block | — | Leonard Waters-Howell | Chat | — | 5h | ●Responded | 5/5 | — | — | Sep 13, 2025 | Sep 14, 2025 |
| 49239094 | Missing samples in order | Pending | Normal | Kirk Block | — | Mr. Eliza Gerhold IV | samplesshipping | - | —Skipped | — | — | — | Jul 25, 2025 | - | |
| 54570099 | Pro discount enrollment | Solved | Normal | Kirk Block | — | Vilma Gusikowski | Phone | influencerfragrance | 1h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - |
| 94467907 | Shipping cost question | Pending | Normal | Kirk Block | — |  Oscar O'Hara | shipping | - | —Skipped | — | — | — | Jun 16, 2025 | - | |
| 86089602 | BOPIS pickup not ready | Solved | Normal | Kirk Block | — | Garth Dooley | Chat | loyaltywholesale | 5h | ●Responded | 5/5 | — | — | Jun 11, 2025 | - |
| 14501860 | Birthday gift not received | Solved | Normal | Kirk Block | — | Mr. Skyla Trantow | Chat | gift-carddamaged | 7h | ⊘Not fired | — | — | — | Jun 4, 2025 | - |