Gilbert Price
hector_dicki15@yahoo.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 99667551Cancel order request | Dec 15, 2025, 4:54 AM | ||
| 2/5 | They closed my ticket without resolving it. Had to open a new one. | 66334046Loyalty points not posting | Dec 7, 2025, 7:22 AM | ||
| 5/5 | The app walked me through everything beautifully. Couldn't be easier. | 01168802Gift card balance question | Oct 24, 2025, 2:04 AM | ||
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 42413192Return after 30-day window | Oct 22, 2025, 2:18 PM | ||
| 9/11 | The brand range alone makes it worth it. Service makes it lifelong. | 07892644BOPIS pickup not ready | Oct 10, 2025, 3:40 AM | ||
| 5/5 | Honestly the easiest exchange process I've used at any retailer. | 08162308Insider tier issue | Sep 12, 2025, 7:22 AM | ||
| 5/5 | More fragrance education in the app. | 26918717Cancel order request | Sep 9, 2025, 6:12 PM | ||
| 2/5 | Took a manual override from a manager just to refund a clearly broken product. | 37060238Cancel order request | Aug 1, 2025, 1:30 AM | ||
| 1/11 | Stock-outs are constant. Recommending Bloom feels risky now. | 01043279Birthday gift not received | Jun 27, 2025, 7:36 PM |