Gilbert Price
hector_dicki15@yahoo.com
Showing 1 - 32 of 32
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 12633168 | Insider tier issue | Solved | Urgent | — | gift-card | 1d 19h | ○Sent, no reply | — | — | — | May 17, 2026 | - | |||
| 41161786 | Missing samples in order | Solved | Normal | — | damaged | 5h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - | |||
| 01799055 | Store experience feedback | Solved | Normal | — | influencer | 6h | ○Sent, no reply | — | — | — | Apr 15, 2026 | - | |||
| 56036515 | Cancel subscription / Auto-replenish | Solved | Normal | — | Chat | shade-match | 2h | ○Sent, no reply | — | — | — | Apr 15, 2026 | - | ||
| 94478627 | App crashes at checkout | Solved | Low | — | gift-cardfragrancebopis | 2h | ○Sent, no reply | — | — | — | Jan 13, 2026 | - | |||
| 81872019 | Pro discount enrollment | Solved | Normal | — | Chat | returnsloyaltyshade-match | 2h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - | ||
| 49632179 | Address change after shipping | Pending | Low | — | Chat | bopisdamagedfragrance | - | —Skipped | — | — | — | Dec 24, 2025 | - | ||
| 99667551 | Cancel order request | Solved | Normal | — | samples | 2h | ●Responded | 10/11 | — | — | Dec 13, 2025 | - | |||
| 66334046 | Loyalty points not posting | Solved | Urgent | — | fragrance | 6h | ●Responded | 2/5 | — | — | Dec 6, 2025 | - | |||
| 81431897 | Klarna / Afterpay split issue | Closed | Normal | — | Social | — | 1d | ⊘Not fired | — | — | — | Nov 30, 2025 | Dec 2, 2025 | ||
| 90094337 | Missing items in shipment | Solved | High | — | loyalty | 15h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - | |||
| 66083268 | App login problem | Solved | Normal | — | Chat | fragrancebopis | 5h | ○Sent, no reply | — | — | — | Oct 29, 2025 | - | ||
| 01168802 | Gift card balance question | Closed | Normal | — | Phone | — | 16h | ●Responded | 5/5 | — | — | Oct 21, 2025 | Oct 24, 2025 | ||
| 42413192 | Return after 30-day window | Solved | Low | — | Chat | fragrancedamaged | 6h | ●Responded | 5/5 | — | — | Oct 20, 2025 | - | ||
| 61500107 | Price match request | Solved | Normal | — | Chat | fragrance | 7h | ○Sent, no reply | — | — | — | Oct 12, 2025 | - | ||
| 67276212 | Item authenticity concern | Solved | Normal | — | — | 1d 11h | ○Sent, no reply | — | — | — | Oct 9, 2025 | - | |||
| 07892644 | BOPIS pickup not ready | Solved | Normal | — | samplesshade-match | 2d 5h | ●Responded | 9/11 | — | — | Oct 7, 2025 | - | |||
| 57893840 | Restock alert for backorder | Solved | Normal | — | bopisrefundfragrance | 1d 8h | ○Sent, no reply | — | — | — | Sep 16, 2025 | - | |||
| 17286680 | Price match request | Pending | Normal | — | refundapp | - | —Skipped | — | — | — | Sep 13, 2025 | - | |||
| 08162308 | Insider tier issue | Closed | High | — | Chat | samplesapp | 6h | ●Responded | 5/5 | — | — | Sep 10, 2025 | Sep 14, 2025 | ||
| 26918717 | Cancel order request | Closed | Normal | — | influencer | 4h | ●Responded | 5/5 | — | — | Sep 9, 2025 | Sep 14, 2025 | |||
| 27337241 | Order arrived damaged | Closed | High | — | Social | influencer | 1h | ⊘Not fired | — | — | — | Sep 5, 2025 | Sep 7, 2025 | ||
| 30948245 | Influencer code not working | Closed | High | — | wholesaleloyaltyinfluencer | 2d 14h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 11, 2025 | |||
| 67179436 | Cancel order request | Solved | Low | — | Phone | fragrancebopiswholesale | 2h | ○Sent, no reply | — | — | — | Aug 30, 2025 | - | ||
| 71035188 | Discount code not working | Open | Normal | — | bopis | - | —Skipped | — | — | — | Aug 19, 2025 | - | |||
| 94935066 | Price match request | Solved | Urgent | — | Social | — | 5h | ⊘Not fired | — | — | — | Aug 13, 2025 | - | ||
| 12331359 | Birthday gift not received | Solved | Low | — | samplesshade-match | 9d 23h | ○Sent, no reply | — | — | — | Aug 1, 2025 | - | |||
| 37060238 | Cancel order request | Solved | Normal | — | — | 19h | ●Responded | 2/5 | — | — | Jul 29, 2025 | - | |||
| 01043279 | Birthday gift not received | Solved | High | — | Phone | returns | 5h | ●Responded | 1/11 | — | — | Jun 27, 2025 | - | ||
| 27339479 | Store experience feedback | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Jun 25, 2025 | - | ||
| 17703317 | Gift card balance question | Open | Normal | — | Chat | refund | - | —Skipped | — | — | — | Jun 3, 2025 | - | ||
| 23884133 | App login problem | Solved | Normal | — | — | 14h | ○Sent, no reply | — | — | — | May 29, 2025 | - |