Miss Chance Watsica
elsie_mccullough47@hotmail.com
Showing 1 - 16 of 16
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 9/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 89837318Klarna / Afterpay split issue | Miss Chance Watsica |  Ignatius Cummerata | Apr 24, 2026, 10:06 AM |
| 5/5 | Loved the quiz, loved the recommendations, loved the gift. | 74597367Order arrived damaged | Miss Chance Watsica |  Yazmin Jast | Apr 15, 2026, 12:19 PM |
| 3/5 | Agent was polite but couldn't actually fix the loyalty points issue. | 66383975Restock alert for backorder | Miss Chance Watsica |  Lily Raynor | Mar 21, 2026, 4:29 PM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 57080401Item authenticity concern | Miss Chance Watsica |  Miss Amber Hintz Sr. | Feb 28, 2026, 12:55 PM |
| 4/5 | Pretty easy overall. One extra screen on the return flow than expected. | 11321115Allergic reaction concern | Miss Chance Watsica |  Mr. Skyla Trantow | Feb 18, 2026, 4:09 AM |
| 2/5 | The BOPIS pickup was a disaster. Hour-long wait at the store. | 58044531Restock alert for backorder | Miss Chance Watsica |  Eula McKenzie | Feb 17, 2026, 12:03 AM |
| 4/11 | The store experience used to be excellent. Now it's understaffed and rushed. | 73091502Shipping cost question | Miss Chance Watsica | Lily Raynor | Jan 19, 2026, 11:26 AM |
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 74033818Influencer code not working | Miss Chance Watsica | Mr. Skyla Trantow | Jan 1, 2026, 5:58 PM |
| 10/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 44367182App login problem | Miss Chance Watsica |  Dr. Mandy McLaughlin | Sep 18, 2025, 10:10 AM |
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 49086095Loyalty points not posting | Miss Chance Watsica |  Tommy Kuvalis | Aug 22, 2025, 9:40 PM |
| 10/11 | The selection, the service, the app — all top tier. | 32143451Gift card balance question | Miss Chance Watsica |  Vilma Gusikowski | Aug 2, 2025, 8:33 PM |
| 4/11 | The app is slow and buggy now. Lost trust in the brand. | 44764770Pro discount enrollment | Miss Chance Watsica |  Katrina Johns | Aug 2, 2025, 5:08 PM |
| 4/11 | Quality of CS team has dropped. Used to be great. | 75604525Shipping cost question | Miss Chance Watsica |  Julie Hodkiewicz | Jul 25, 2025, 9:45 PM |
| 4/11 | Lost loyalty points in a migration. Never got them back. Done. | 66254777Where is my order? | Miss Chance Watsica |  Mr. Lonie Hudson | Jul 12, 2025, 8:59 PM |
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 48457706Gift card balance question | Miss Chance Watsica |  Garth Dooley | Jul 4, 2025, 11:21 AM |
| 1/5 | Lost my package, refused to refund or reship. I'm done with this brand. | 53985590Gift card balance question | Miss Chance Watsica |  Kaela Friesen | May 26, 2025, 4:49 AM |