Miss Brady Heller
aniyah.schamberger@yahoo.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | The personalization quiz is genuinely helpful, not just a marketing gimmick. | 77098566Cancel order request | Miss Brady Heller |  Katrina Johns | May 22, 2026, 7:55 PM |
| 4/5 | Make the chat agents actually empowered to make refund decisions. | 73817569Missing items in shipment | Miss Brady Heller |  Tommy Kuvalis | May 2, 2026, 12:23 AM |
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 66359086Pro discount enrollment | Miss Brady Heller |  Garth Dooley | Feb 27, 2026, 6:01 PM |
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 98941041Pro discount enrollment | Miss Brady Heller |  Amely Pacocha | Nov 22, 2025, 6:11 PM |
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 55877027Pro discount enrollment | Miss Brady Heller |  Kip Schroeder IV | Nov 14, 2025, 12:41 AM |
| 4/11 | Service has gotten noticeably worse over the last year. | 77009018Pro discount enrollment | Miss Brady Heller |  Julie Hodkiewicz | Nov 2, 2025, 10:42 AM |
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 42283023Discount code not working | Miss Brady Heller |  Jacklyn Dare | Aug 6, 2025, 3:47 PM |
| 3/5 | It was fine. Took longer than it should have but eventually got my refund. | 03965353Order arrived damaged | Miss Brady Heller |  Vilma Gusikowski | Jul 27, 2025, 9:39 PM |
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 92281729BOPIS pickup not ready | Miss Brady Heller |  Steve O'Conner | Jul 20, 2025, 8:53 AM |
| 2/5 | Tried to charge me a restocking fee on a product they sent in the wrong color. | 83044545App crashes at checkout | Miss Brady Heller |  Eula McKenzie | Jul 8, 2025, 3:52 AM |
| 5/5 | Did everything from my phone in the elevator. So easy. | 64142718Gift card balance question | Miss Brady Heller |  Mr. Lonie Hudson | Jun 6, 2025, 2:35 AM |