Miss Brady Heller
aniyah.schamberger@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 77098566 | Cancel order request | Closed | Normal | — | fragrancerefund | 3h | ●Responded | 5/5 | — | — | May 21, 2026 | May 28, 2026 | |||
| 27334170 | Item authenticity concern | Solved | Normal | — | shipping | 16h | ○Sent, no reply | — | — | — | May 12, 2026 | - | |||
| 73817569 | Missing items in shipment | Solved | High | — | damagedshippingfragrance | 1d 3h | ●Responded | 4/5 | — | — | Apr 30, 2026 | - | |||
| 04181436 | Allergic reaction concern | Solved | Normal | — | Social | — | 6h | ⊘Not fired | — | — | — | Apr 15, 2026 | - | ||
| 79944228 | Address change after shipping | Solved | Normal | — | Chat | — | 2h | ○Sent, no reply | — | — | — | Apr 6, 2026 | - | ||
| 43041975 | Loyalty points not posting | Solved | Low | — | gift-cardreturnsshade-match | 8h | ○Sent, no reply | — | — | — | Apr 4, 2026 | - | |||
| 32515423 | Gift card balance question | Closed | Normal | — | Chat | vipappdamaged | 3h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 5, 2026 | ||
| 04577121 | Shipping cost question | Solved | Normal | — | Chat | returns | 17h | ⊘Not fired | — | — | — | Mar 18, 2026 | - | ||
| 16889443 | Cancel order request | Pending | Normal | — | — | - | —Skipped | — | — | — | Mar 13, 2026 | - | |||
| 75405653 | Where is my order? | Pending | Normal | — | loyaltyapp | - | —Skipped | — | — | — | Mar 10, 2026 | - | |||
| 69449319 | Missing items in shipment | Closed | Normal | — | Chat | wholesale | 1h | ○Sent, no reply | — | — | — | Feb 26, 2026 | Mar 4, 2026 | ||
| 66359086 | Pro discount enrollment | Solved | Normal | — | app | 1d 9h | ●Responded | 4/5 | — | — | Feb 25, 2026 | - | |||
| 23878814 | Shipping cost question | Pending | Normal | — | Chat | bopis | - | —Skipped | — | — | — | Feb 24, 2026 | - | ||
| 01424121 | Pro discount enrollment | Solved | Normal | — | vipshade-match | 1d 3h | ○Sent, no reply | — | — | — | Feb 19, 2026 | - | |||
| 58359447 | Refund not received | Solved | High | — | Chat | wholesalerefundvip | 4h | ○Sent, no reply | — | — | — | Feb 18, 2026 | - | ||
| 96673163 | App crashes at checkout | Solved | Normal | — | Social | damagedapp | 20h | ⊘Not fired | — | — | — | Feb 11, 2026 | - | ||
| 26693327 | App login problem | Pending | Normal | — | Social | influencer | - | —Skipped | — | — | — | Jan 20, 2026 | - | ||
| 06045293 | Question about product ingredients | Closed | Normal | — | Chat | samplesshippingreturns | 6h | ○Sent, no reply | — | — | — | Jan 17, 2026 | Jan 23, 2026 | ||
| 41169027 | BOPIS order cancelled at store | Solved | Normal | — | Chat | wholesalebopisapp | 6h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - | ||
| 14653293 | Cancel subscription / Auto-replenish | Pending | Normal | — | Phone | shipping | - | —Skipped | — | — | — | Dec 31, 2025 | - | ||
| 95782145 | Pro discount enrollment | Closed | Normal | — | Chat | influencer | 2h | ○Sent, no reply | — | — | — | Dec 27, 2025 | Jan 3, 2026 | ||
| 42737549 | Restock alert for backorder | Solved | Normal | — | bopis | 8h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - | |||
| 20015377 | Shipping cost question | Open | Low | — | Chat | refundinfluencer | - | —Skipped | — | — | — | Dec 8, 2025 | - | ||
| 43408859 | Shipping cost question | Solved | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - | |||
| 59920659 | Where is my order? | Solved | Low | — | — | 9h | ○Sent, no reply | — | — | — | Nov 24, 2025 | - | |||
| 98941041 | Pro discount enrollment | Solved | Low | — | Phone | — | 2h | ●Responded | 5/5 | — | — | Nov 21, 2025 | - | ||
| 48544762 | Restock alert for backorder | Solved | Normal | — | — | 3h | ○Sent, no reply | — | — | — | Nov 15, 2025 | - | |||
| 55877027 | Pro discount enrollment | Solved | Normal | — | Phone | shade-matchappsamples | 9h | ●Responded | 5/5 | — | — | Nov 13, 2025 | - | ||
| 92376636 | Where is my order? | Solved | High | — | Chat | damaged | 2h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - | ||
| 11171826 | Restock alert for backorder | Solved | Normal | — | Chat | fragrance | 1h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - | ||
| 84850146 | Gift card balance question | Solved | Low | — | Phone | — | 12h | ⊘Not fired | — | — | — | Nov 5, 2025 | - | ||
| 77009018 | Pro discount enrollment | Solved | Low | — | Chat | — | 1h | ●Responded | 4/11 | — | — | Oct 31, 2025 | - | ||
| 45144569 | Address change after shipping | Solved | Normal | — | damagedbopis | 3h | ⊘Not fired | — | — | — | Oct 23, 2025 | - | |||
| 51737961 | Wholesale order question | Solved | Low | — | shade-match | 2h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |||
| 16446212 | Price match request | Solved | Normal | — | Phone | vip | 3d 8h | ⊘Not fired | — | — | — | Oct 15, 2025 | - | ||
| 84120472 | Missing samples in order | Solved | Normal | — | loyaltyreturns | 9h | ○Sent, no reply | — | — | — | Sep 21, 2025 | - | |||
| 26780684 | Discount code not working | Solved | Normal | — | influencergift-cardwholesale | 11h | ○Sent, no reply | — | — | — | Sep 8, 2025 | - | |||
| 86827950 | Influencer code not working | Solved | Normal | — | loyaltyfragrancegift-card | 22h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - | |||
| 84188742 | Birthday gift not received | Solved | Normal | — | appdamaged | 2h | ⊘Not fired | — | — | — | Aug 6, 2025 | - | |||
| 42283023 | Discount code not working | Solved | Normal | — | Chat | loyalty | 20h | ●Responded | 5/5 | — | — | Aug 4, 2025 | - | ||
| 63687093 | Shipping cost question | Closed | Low | — | — | 2d 9h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Aug 2, 2025 | |||
| 03965353 | Order arrived damaged | Solved | Low | — | vipshade-match | 6d 21h | ●Responded | 3/5 | — | — | Jul 20, 2025 | - | |||
| 92281729 | BOPIS pickup not ready | Solved | Normal | — | shade-match | 21h | ●Responded | 5/5 | — | — | Jul 17, 2025 | - | |||
| 83637380 | Klarna / Afterpay split issue | Solved | Normal | — | loyaltywholesale | 1d 3h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | |||
| 83044545 | App crashes at checkout | Closed | Normal | — | app | 15h | ●Responded | 2/5 | — | — | Jul 5, 2025 | Jul 11, 2025 | |||
| 50429984 | Discount code not working | Solved | Normal | — | — | 6h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - | |||
| 47743196 | BOPIS pickup not ready | Pending | Normal | — | Social | — | - | —Skipped | — | — | — | Jun 30, 2025 | - | ||
| 61713284 | Refund not received | Pending | Low | — | loyaltysamplesrefund | - | —Skipped | — | — | — | Jun 11, 2025 | - | |||
| 64142718 | Gift card balance question | Solved | Normal | — | shippingappreturns | 5h | ●Responded | 5/5 | — | — | Jun 5, 2025 | - | |||
| 37330033 | BOPIS pickup not ready | Solved | Low | — | bopisreturns | 1h | ⊘Not fired | — | — | — | May 27, 2025 | - |