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CustomersMiss Brady Heller

Miss Brady Heller

aniyah.schamberger@yahoo.com
Tickets52Responses11
Showing 1 - 50 of 50
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
77098566Cancel order requestClosedNormalMiss Brady Heller—Katrina JohnsEmail
fragrancerefund
3h●Responded5/5——May 21, 2026May 28, 2026
27334170Item authenticity concernSolvedNormalMiss Brady Heller—Eula McKenzieEmail
shipping
16h○Sent, no reply———May 12, 2026-
73817569Missing items in shipmentSolvedHighMiss Brady Heller—Tommy KuvalisEmail
damagedshippingfragrance
1d 3h●Responded4/5——Apr 30, 2026-
04181436Allergic reaction concernSolvedNormalMiss Brady Heller—Oscar O'HaraSocial—6h⊘Not fired———Apr 15, 2026-
79944228Address change after shippingSolvedNormalMiss Brady Heller—Kip Schroeder IVChat—2h○Sent, no reply———Apr 6, 2026-
43041975Loyalty points not postingSolvedLowMiss Brady Heller—Eula McKenzieEmail
gift-cardreturnsshade-match
8h○Sent, no reply———Apr 4, 2026-
32515423Gift card balance questionClosedNormalMiss Brady Heller—Eula McKenzieChat
vipappdamaged
3h○Sent, no reply———Apr 3, 2026Apr 5, 2026
04577121Shipping cost questionSolvedNormalMiss Brady Heller—Yazmin JastChat
returns
17h⊘Not fired———Mar 18, 2026-
16889443Cancel order requestPendingNormalMiss Brady Heller—Faith HilllEmail—-—Skipped———Mar 13, 2026-
75405653Where is my order?PendingNormalMiss Brady Heller—Amely PacochaEmail
loyaltyapp
-—Skipped———Mar 10, 2026-
69449319Missing items in shipmentClosedNormalMiss Brady Heller—Dr. Mandy McLaughlinChat
wholesale
1h○Sent, no reply———Feb 26, 2026Mar 4, 2026
66359086Pro discount enrollmentSolvedNormalMiss Brady Heller—Garth DooleyEmail
app
1d 9h●Responded4/5——Feb 25, 2026-
23878814Shipping cost questionPendingNormalMiss Brady Heller—Eula McKenzieChat
bopis
-—Skipped———Feb 24, 2026-
01424121Pro discount enrollmentSolvedNormalMiss Brady Heller—Jacklyn DareEmail
vipshade-match
1d 3h○Sent, no reply———Feb 19, 2026-
58359447Refund not receivedSolvedHighMiss Brady Heller—Jacklyn DareChat
wholesalerefundvip
4h○Sent, no reply———Feb 18, 2026-
96673163App crashes at checkoutSolvedNormalMiss Brady Heller—Amely PacochaSocial
damagedapp
20h⊘Not fired———Feb 11, 2026-
26693327App login problemPendingNormalMiss Brady Heller—Vilma GusikowskiSocial
influencer
-—Skipped———Jan 20, 2026-
06045293Question about product ingredientsClosedNormalMiss Brady Heller—Dr. Mandy McLaughlinChat
samplesshippingreturns
6h○Sent, no reply———Jan 17, 2026Jan 23, 2026
41169027BOPIS order cancelled at storeSolvedNormalMiss Brady Heller—Miss Amber Hintz Sr.Chat
wholesalebopisapp
6h○Sent, no reply———Jan 2, 2026-
14653293Cancel subscription / Auto-replenishPendingNormalMiss Brady Heller—Mr. Eliza Gerhold IVPhone
shipping
-—Skipped———Dec 31, 2025-
95782145Pro discount enrollmentClosedNormalMiss Brady Heller—Faith HilllChat
influencer
2h○Sent, no reply———Dec 27, 2025Jan 3, 2026
42737549Restock alert for backorderSolvedNormalMiss Brady Heller—Vilma GusikowskiEmail
bopis
8h○Sent, no reply———Dec 18, 2025-
20015377Shipping cost questionOpenLowMiss Brady Heller—Eula McKenzieChat
refundinfluencer
-—Skipped———Dec 8, 2025-
43408859Shipping cost questionSolvedNormalMiss Brady Heller—Julie HodkiewiczEmail—4h○Sent, no reply———Dec 2, 2025-
59920659Where is my order?SolvedLowMiss Brady Heller—Oscar O'HaraEmail—9h○Sent, no reply———Nov 24, 2025-
98941041Pro discount enrollmentSolvedLowMiss Brady Heller—Amely PacochaPhone—2h●Responded5/5——Nov 21, 2025-
48544762Restock alert for backorderSolvedNormalMiss Brady Heller—Yazmin JastEmail—3h○Sent, no reply———Nov 15, 2025-
55877027Pro discount enrollmentSolvedNormalMiss Brady Heller—Kip Schroeder IVPhone
shade-matchappsamples
9h●Responded5/5——Nov 13, 2025-
92376636Where is my order?SolvedHighMiss Brady Heller—Faith HilllChat
damaged
2h○Sent, no reply———Nov 10, 2025-
11171826Restock alert for backorderSolvedNormalMiss Brady Heller—Mr. Eliza Gerhold IVChat
fragrance
1h○Sent, no reply———Nov 7, 2025-
84850146Gift card balance questionSolvedLowMiss Brady Heller—Yazmin JastPhone—12h⊘Not fired———Nov 5, 2025-
77009018Pro discount enrollmentSolvedLowMiss Brady Heller—Julie HodkiewiczChat—1h●Responded4/11——Oct 31, 2025-
45144569Address change after shippingSolvedNormalMiss Brady Heller—Jacklyn DareEmail
damagedbopis
3h⊘Not fired———Oct 23, 2025-
51737961Wholesale order questionSolvedLowMiss Brady Heller—Katrina JohnsEmail
shade-match
2h○Sent, no reply———Oct 17, 2025-
16446212Price match requestSolvedNormalMiss Brady Heller—Oscar O'HaraPhone
vip
3d 8h⊘Not fired———Oct 15, 2025-
84120472Missing samples in orderSolvedNormalMiss Brady Heller—Julie HodkiewiczEmail
loyaltyreturns
9h○Sent, no reply———Sep 21, 2025-
26780684Discount code not workingSolvedNormalMiss Brady Heller—Mr. Lonie HudsonEmail
influencergift-cardwholesale
11h○Sent, no reply———Sep 8, 2025-
86827950Influencer code not workingSolvedNormalMiss Brady Heller—Vilma GusikowskiEmail
loyaltyfragrancegift-card
22h○Sent, no reply———Aug 7, 2025-
84188742Birthday gift not receivedSolvedNormalMiss Brady Heller—Mr. Lonie HudsonEmail
appdamaged
2h⊘Not fired———Aug 6, 2025-
42283023Discount code not workingSolvedNormalMiss Brady Heller—Jacklyn DareChat
loyalty
20h●Responded5/5——Aug 4, 2025-
63687093Shipping cost questionClosedLowMiss Brady Heller—Eula McKenzieEmail—2d 9h○Sent, no reply———Jul 25, 2025Aug 2, 2025
03965353Order arrived damagedSolvedLowMiss Brady Heller—Vilma GusikowskiEmail
vipshade-match
6d 21h●Responded3/5——Jul 20, 2025-
92281729BOPIS pickup not readySolvedNormalMiss Brady Heller—Steve O'ConnerEmail
shade-match
21h●Responded5/5——Jul 17, 2025-
83637380Klarna / Afterpay split issueSolvedNormalMiss Brady Heller—Jacklyn DareEmail
loyaltywholesale
1d 3h○Sent, no reply———Jul 11, 2025-
83044545App crashes at checkoutClosedNormalMiss Brady Heller—Eula McKenzieEmail
app
15h●Responded2/5——Jul 5, 2025Jul 11, 2025
50429984Discount code not workingSolvedNormalMiss Brady Heller—Mr. Eliza Gerhold IVEmail—6h○Sent, no reply———Jul 3, 2025-
47743196BOPIS pickup not readyPendingNormalMiss Brady Heller—Tommy KuvalisSocial—-—Skipped———Jun 30, 2025-
61713284Refund not receivedPendingLowMiss Brady Heller—Mr. Cade SengerEmail
loyaltysamplesrefund
-—Skipped———Jun 11, 2025-
64142718Gift card balance questionSolvedNormalMiss Brady Heller—Mr. Lonie HudsonEmail
shippingappreturns
5h●Responded5/5——Jun 5, 2025-
37330033BOPIS pickup not readySolvedLowMiss Brady Heller—Eula McKenzieEmail
bopisreturns
1h⊘Not fired———May 27, 2025-
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Properties

Customer
Name
Miss Brady Heller
Email
aniyah.schamberger@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
oily
Loyalty points
13,812
Lifetime spend
—
Last purchase
Mar 10, 2026
Skin tone
deep
Foundation shade
53N
Skin concerns
fine-lines, dullness, hyperpigmentation
Allergies / restrictions
nut-allergy, fragrance-free
Favorite brands
Dior, Glossier, Tatcha
YTD spend
2,815
App installed
—
App last opened
—
Email subscribed
Yes
Marketing segment
at-risk
Last purchase amount
—
Total orders
—
Preferred category
—
Tickets
Tickets
52
Last seen
May 21, 2026
Responses
Avg rating
4.27