Daniel Kovacek
loretta_effertz27@hotmail.com
Showing 1 - 8 of 8
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 49899671Klarna / Afterpay split issue | Daniel Kovacek |  Julie Hodkiewicz | Feb 23, 2026, 9:41 PM |
| 9/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 18157438Missing samples in order | Daniel Kovacek |  Eula McKenzie | Jan 9, 2026, 8:51 PM |
| 9/11 | The selection, the service, the app — all top tier. | 57367561Missing items in shipment | Daniel Kovacek |  Mr. Cade Senger | Dec 18, 2025, 2:16 AM |
| 5/5 | Onboarding was so smooth. Love the personalized routine builder. | 93990035Lost package follow-up | Daniel Kovacek |  Leonard Waters-Howell | Sep 13, 2025, 3:05 AM |
| 1/5 | Worst app onboarding I've experienced this year. | 03985035Insider tier issue | Daniel Kovacek |  Mr. Eliza Gerhold IV | Sep 7, 2025, 3:27 AM |
| 3/5 | Resolved but only after I escalated. Should not have taken that long. | 10288471Address change after shipping | Daniel Kovacek | Eula McKenzie | Sep 4, 2025, 9:22 PM |
| 1/5 | Treated like I was lying about the missing items. Insulting. | 82655998Refund not received | Daniel Kovacek | Leonard Waters-Howell | Jul 16, 2025, 11:35 PM |
| 4/5 | Solved my return, just needed a couple of follow-ups to get there. | 27417247Address change after shipping | Daniel Kovacek |  Kaela Friesen | Jun 20, 2025, 9:27 PM |