Floyd Huels
carmella.hilpert52@gmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 50442818Lost package follow-up | Floyd Huels |  Amely Pacocha | May 20, 2026, 2:45 AM |
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 33754600Pro discount enrollment | Floyd Huels |  Kaela Friesen | Apr 12, 2026, 7:02 AM |
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 29836682Missing items in shipment | Floyd Huels |  Oscar O'Hara | Mar 24, 2026, 6:06 AM |
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 15916603Return after 30-day window | Floyd Huels | Oscar O'Hara | Mar 12, 2026, 3:57 PM |
| 5/5 | Onboarding hit all the right notes. Made me actually want to engage with the brand. | 75900602Cancel subscription / Auto-replenish | Floyd Huels |  Yazmin Jast | Jan 9, 2026, 9:33 PM |
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 85515151Allergic reaction concern | Floyd Huels |  Darryl Jacobi | Jan 4, 2026, 3:56 AM |
| 5/5 | Stop discontinuing products my routine depends on. | 50551390Pro discount enrollment | Floyd Huels |  Mr. Cade Senger | Nov 6, 2025, 6:03 PM |
| 1/11 | Stock-outs are constant. Recommending Bloom feels risky now. | 15528245Question about product ingredients | Floyd Huels |  Lily Raynor | Oct 4, 2025, 11:19 AM |
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 19259656Cancel subscription / Auto-replenish | Floyd Huels |  Kip Schroeder IV | Aug 26, 2025, 3:16 PM |