Floyd Huels
carmella.hilpert52@gmail.com
Showing 1 - 34 of 34
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 94404615 | Question about product ingredients | Solved | Normal | Floyd Huels | — |  Katrina Johns | Chat | — | 6h | ○Sent, no reply | — | — | — | May 21, 2026 | - |
| 50442818 | Lost package follow-up | Solved | Normal | Floyd Huels | — |  Amely Pacocha | Phone | viployalty | 3h | ●Responded | 3/5 | — | — | May 18, 2026 | - |
| 19983942 | Where is my order? | Closed | Normal | Floyd Huels | — | Katrina Johns | shade-matchapp | 2h | ○Sent, no reply | — | — | — | May 14, 2026 | May 20, 2026 | |
| 11731124 | Insider tier issue | Solved | Low | Floyd Huels | — |  Julie Hodkiewicz | gift-card | 17h | ○Sent, no reply | — | — | — | May 9, 2026 | - | |
| 11480143 | App login problem | Solved | Normal | Floyd Huels | — |  Chaz Renner | shippingbopisreturns | 8d 14h | ○Sent, no reply | — | — | — | Apr 20, 2026 | - | |
| 16776188 | Missing items in shipment | Solved | Normal | Floyd Huels | — |  Darryl Jacobi | shippingwholesaleshade-match | 22h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - | |
| 33754600 | Pro discount enrollment | Closed | Normal | Floyd Huels | — |  Kaela Friesen | shade-match | 5h | ●Responded | 5/5 | — | — | Apr 11, 2026 | Apr 15, 2026 | |
| 29836682 | Missing items in shipment | Closed | Low | Floyd Huels | — |  Oscar O'Hara | influencerapp | 6h | ●Responded | 5/5 | — | — | Mar 22, 2026 | Mar 28, 2026 | |
| 47972821 | Refund not received | Solved | Normal | Floyd Huels | — |  Eula McKenzie | Chat | vip | 3h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - |
| 15916603 | Return after 30-day window | Solved | Urgent | Floyd Huels | — | Oscar O'Hara | Chat | refundbopisvip | 21h | ●Responded | 5/5 | — | — | Mar 10, 2026 | - |
| 42597178 | Lost package follow-up | Solved | Normal | Floyd Huels | — | Eula McKenzie | Chat | appsamplesloyalty | 4h | ○Sent, no reply | — | — | — | Feb 25, 2026 | - |
| 86670982 | Gift card balance question | Solved | Normal | Floyd Huels | — |  Tommy Kuvalis | refundreturns | 3h | ○Sent, no reply | — | — | — | Feb 9, 2026 | - | |
| 61589393 | Address change after shipping | Solved | Normal | Floyd Huels | — | Amely Pacocha | damagedappinfluencer | 2h | ○Sent, no reply | — | — | — | Jan 29, 2026 | - | |
| 75900602 | Cancel subscription / Auto-replenish | Solved | High | Floyd Huels | — |  Yazmin Jast | Chat | — | 3h | ●Responded | 5/5 | — | — | Jan 9, 2026 | - |
| 85515151 | Allergic reaction concern | Solved | Normal | Floyd Huels | — | Darryl Jacobi | bopisreturns | 14h | ●Responded | 5/5 | — | — | Jan 2, 2026 | - | |
| 05411609 | Foundation match help | Solved | Normal | Floyd Huels | — | Chaz Renner | Chat | shippingloyalty | 3h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - |
| 07644160 | Cancel subscription / Auto-replenish | Closed | High | Floyd Huels | — |  Lily Raynor | Chat | returns | 4h | ⊘Not fired | — | — | — | Dec 3, 2025 | Dec 8, 2025 |
| 49756095 | Refund not received | Pending | Normal | Floyd Huels | — |  Faith Hilll | loyaltygift-cardshade-match | - | —Skipped | — | — | — | Nov 28, 2025 | - | |
| 36075778 | Influencer code not working | Solved | Urgent | Floyd Huels | — | Tommy Kuvalis | shade-matchvipbopis | 19h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - | |
| 91938403 | Price match request | Solved | Normal | Floyd Huels | — |  Garth Dooley | Phone | viployalty | 2d 15h | ○Sent, no reply | — | — | — | Nov 9, 2025 | - |
| 50551390 | Pro discount enrollment | Solved | Low | Floyd Huels | — |  Mr. Cade Senger | Chat | vip | 2h | ●Responded | 5/5 | — | — | Nov 5, 2025 | - |
| 25440753 | Klarna / Afterpay split issue | Solved | Low | Floyd Huels | — | Lily Raynor | Phone | damagedshade-match | 16h | ○Sent, no reply | — | — | — | Oct 29, 2025 | - |
| 61263857 | Foundation match help | Solved | Normal | Floyd Huels | — |  Ignatius Cummerata | Chat | — | 6h | ○Sent, no reply | — | — | — | Oct 13, 2025 | - |
| 76797571 | Cancel order request | Solved | Normal | Floyd Huels | — |  Mr. Eliza Gerhold IV | — | 3h | ○Sent, no reply | — | — | — | Oct 12, 2025 | - | |
| 86684880 | Address change after shipping | Solved | Normal | Floyd Huels | — | Ignatius Cummerata | — | 16h | ⊘Not fired | — | — | — | Oct 9, 2025 | - | |
| 15528245 | Question about product ingredients | Solved | Normal | Floyd Huels | — | Lily Raynor | returnsfragrancebopis | 3h | ●Responded | 1/11 | — | — | Oct 2, 2025 | - | |
| 73451857 | Price match request | Solved | Normal | Floyd Huels | — | Lily Raynor | Phone | — | 18h | ○Sent, no reply | — | — | — | Sep 3, 2025 | - |
| 19259656 | Cancel subscription / Auto-replenish | Solved | Low | Floyd Huels | — |  Kip Schroeder IV | gift-cardloyaltywholesale | 22h | ●Responded | 5/5 | — | — | Aug 25, 2025 | - | |
| 20281756 | Restock alert for backorder | Pending | Normal | Floyd Huels | — | Oscar O'Hara | Chat | wholesale | - | —Skipped | — | — | — | Jul 30, 2025 | - |
| 20193740 | Foundation match help | Closed | Normal | Floyd Huels | — |  Jacklyn Dare | Chat | fragrance | 2h | ○Sent, no reply | — | — | — | Jul 22, 2025 | Jul 26, 2025 |
| 89814229 | Pro discount enrollment | Closed | Normal | Floyd Huels | — | Amely Pacocha | Chat | refundapployalty | 13h | ○Sent, no reply | — | — | — | Jul 12, 2025 | Jul 15, 2025 |
| 09356528 | Insider tier issue | Solved | Urgent | Floyd Huels | — | Tommy Kuvalis | Chat | shade-matchinfluencer | 4h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - |
| 19232381 | Price match request | Solved | High | Floyd Huels | — |  Mr. Lonie Hudson | Chat | — | 4h | ⊘Not fired | — | — | — | Jul 4, 2025 | - |
| 33609647 | Wrong shade sent | Pending | Low | Floyd Huels | — |  Mr. Skyla Trantow | — | - | —Skipped | — | — | — | Jun 16, 2025 | - |