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CustomersNichole O'Hara

Nichole O'Hara

patsy_gorczany65@hotmail.com
Tickets44Responses14
Showing 1 - 14 of 14
Rating
Comment
Ticket
Customer
Team member
Responded
4/5Solid help. The loyalty points took a day to show up after the agent said they would post.04979687Insider tier issueNichole O'HaraKip Schroeder IVApr 24, 2026, 8:16 AM
3/5Issue resolved. Process felt clunky on their end.30909964Missing items in shipmentNichole O'HaraChaz RennerDec 23, 2025, 6:37 PM
10/11The selection, the service, the app — all top tier.44994356Missing samples in orderNichole O'HaraGarth DooleyNov 10, 2025, 3:29 PM
5/5The Beauty Advisor recommended a moisturizer for my rosacea that actually works.94277742Question about product ingredientsNichole O'HaraOscar O'HaraOct 21, 2025, 10:42 PM
10/11Tell everyone I know to shop here. Best beauty retailer, hands down.74901496Store experience feedbackNichole O'HaraKip Schroeder IVSep 28, 2025, 8:47 PM
4/5Got my refund eventually. Communication could have been a touch clearer.32243971Loyalty points not postingNichole O'HaraMiss Amber Hintz Sr.Sep 28, 2025, 4:09 PM
5/5Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem.98268703Discount code not workingNichole O'HaraYazmin JastAug 14, 2025, 5:01 PM
2/5Felt like I was talking to a script. Same response three times.45115561BOPIS order cancelled at storeNichole O'HaraKaela FriesenJul 11, 2025, 11:33 PM
4/5Good service. Wish I'd been told upfront that my shade was on backorder.80156185Where is my order?Nichole O'HaraMr. Lonie HudsonJul 10, 2025, 11:17 AM
9/11Bloom understands what a beauty customer actually wants.64083498App login problemNichole O'HaraSteve O'ConnerJul 9, 2025, 4:46 PM
4/5More transparent product authenticity guarantees.76676942Birthday gift not receivedNichole O'HaraJulie HodkiewiczJul 2, 2025, 1:02 PM
5/5Honestly the best customer service in beauty. Always feels personal.61764798Lost package follow-upNichole O'HaraFaith HilllJul 1, 2025, 3:26 PM
5/5Loved the personalized note in my order. Small touch, big impact.86837427Cancel order requestNichole O'HaraDarryl JacobiJun 11, 2025, 4:15 AM
10/11Big fan. Their customer service has saved me more than once.61790108Influencer code not workingNichole O'HaraMr. Skyla TrantowJun 9, 2025, 3:51 PM
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Properties

Customer
Name
Nichole O'Hara
Email
patsy_gorczany65@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
—
Lifetime spend
1,832
Last purchase
May 7, 2026
Skin tone
rich
Foundation shade
—
Skin concerns
dullness, redness, acne
Allergies / restrictions
—
Favorite brands
—
YTD spend
—
App installed
No
App last opened
Apr 22, 2026
Email subscribed
—
Marketing segment
—
Last purchase amount
—
Total orders
—
Preferred category
makeup
Tickets
Tickets
44
Last seen
May 1, 2026
Responses
Avg rating
5.71