Nichole O'Hara
patsy_gorczany65@hotmail.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 21658781 | App login problem | Closed | Normal | — | samplesapp | 9h | ○Sent, no reply | — | — | — | May 1, 2026 | May 6, 2026 | |||
| 34329923 | Klarna / Afterpay split issue | Pending | Normal | — | Social | returnsdamaged | - | —Skipped | — | — | — | Apr 29, 2026 | - | ||
| 04979687 | Insider tier issue | Solved | Normal | — | bopis | 1d 1h | ●Responded | 4/5 | — | — | Apr 21, 2026 | - | |||
| 51011201 | Loyalty points not posting | Open | Normal | — | damagedshipping | - | —Skipped | — | — | — | Apr 9, 2026 | - | |||
| 58779759 | App crashes at checkout | Solved | Normal | — | Chat | shade-match | 1d 15h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - | ||
| 38447311 | App login problem | Pending | Normal | — | appgift-card | - | —Skipped | — | — | — | Feb 20, 2026 | - | |||
| 68871125 | Gift card balance question | Closed | Low | — | Chat | — | 18h | ○Sent, no reply | — | — | — | Feb 12, 2026 | Feb 15, 2026 | ||
| 94190847 | Address change after shipping | Pending | Normal | — | damaged | - | —Skipped | — | — | — | Feb 2, 2026 | - | |||
| 92599469 | Shipping cost question | Closed | Normal | — | — | 8h | ○Sent, no reply | — | — | — | Jan 17, 2026 | Jan 19, 2026 | |||
| 61525422 | Klarna / Afterpay split issue | Solved | Normal | — | samplesshade-matchloyalty | 12h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | |||
| 33045612 | Gift card balance question | Solved | Normal | — | — | 3h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - | |||
| 37679468 | BOPIS order cancelled at store | Closed | Low | — | loyalty | 2h | ○Sent, no reply | — | — | — | Jan 6, 2026 | Jan 13, 2026 | |||
| 61835556 | Lost package follow-up | Pending | Normal | — | wholesaleshade-match | - | —Skipped | — | — | — | Jan 2, 2026 | - | |||
| 83834641 | App crashes at checkout | Closed | Normal | — | Phone | shippingdamagedsamples | 16h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Dec 29, 2025 | ||
| 30909964 | Missing items in shipment | Solved | Normal | — | shade-matchapp | 6h | ●Responded | 3/5 | — | — | Dec 21, 2025 | - | |||
| 83927656 | Foundation match help | Solved | Normal | — | — | 20h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - | |||
| 78289169 | Address change after shipping | Solved | Normal | — | Phone | — | 10h | ○Sent, no reply | — | — | — | Nov 23, 2025 | - | ||
| 44994356 | Missing samples in order | Closed | Normal | — | — | 6h | ●Responded | 10/11 | — | — | Nov 9, 2025 | Nov 12, 2025 | |||
| 23959081 | BOPIS pickup not ready | Solved | Normal | — | bopis | 2d 11h | ○Sent, no reply | — | — | — | Nov 1, 2025 | - | |||
| 71588183 | Birthday gift not received | Closed | Normal | — | Chat | — | 3h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Oct 26, 2025 | ||
| 94277742 | Question about product ingredients | Solved | Urgent | — | Chat | loyalty | 6h | ●Responded | 5/5 | — | — | Oct 21, 2025 | - | ||
| 16559296 | Restock alert for backorder | Pending | High | — | samples | - | —Skipped | — | — | — | Oct 17, 2025 | - | |||
| 16857040 | Missing samples in order | Solved | Low | — | Phone | — | 4h | ○Sent, no reply | — | — | — | Oct 13, 2025 | - | ||
| 77912727 | Klarna / Afterpay split issue | Closed | High | — | Phone | — | 4h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 9, 2025 | ||
| 32243971 | Loyalty points not posting | Solved | Normal | — | vipshipping | 6h | ●Responded | 4/5 | — | — | Sep 26, 2025 | - | |||
| 74901496 | Store experience feedback | Solved | Normal | — | Chat | — | 10h | ●Responded | 10/11 | — | — | Sep 26, 2025 | - | ||
| 02159307 | Store experience feedback | Pending | Normal | — | damagedbopis | - | —Skipped | — | — | — | Sep 18, 2025 | - | |||
| 21452552 | Gift card balance question | Pending | Low | — | Chat | wholesalevip | - | —Skipped | — | — | — | Sep 13, 2025 | - | ||
| 92044486 | Address change after shipping | Pending | Normal | — | — | - | —Skipped | — | — | — | Aug 19, 2025 | - | |||
| 98268703 | Discount code not working | Solved | High | — | Chat | wholesalefragrancevip | 22h | ●Responded | 5/5 | — | — | Aug 12, 2025 | - | ||
| 45115561 | BOPIS order cancelled at store | Solved | High | — | bopisvip | 4h | ●Responded | 2/5 | — | — | Jul 11, 2025 | - | |||
| 35923980 | Foundation match help | Solved | Normal | — | shippingloyaltybopis | 14h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - | |||
| 80156185 | Where is my order? | Solved | High | — | Phone | samplesrefund | 3h | ●Responded | 4/5 | — | — | Jul 9, 2025 | - | ||
| 64083498 | App login problem | Solved | Normal | — | Chat | influencervipwholesale | 4h | ●Responded | 9/11 | — | — | Jul 7, 2025 | - | ||
| 76676942 | Birthday gift not received | Solved | Low | — | — | 1d 22h | ●Responded | 4/5 | — | — | Jun 30, 2025 | - | |||
| 61764798 | Lost package follow-up | Closed | Low | — | returnsshade-match | 1h | ●Responded | 5/5 | — | — | Jun 30, 2025 | Jul 7, 2025 | |||
| 35036366 | Shipping cost question | Solved | Normal | — | Chat | refund | 5h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - | ||
| 23927525 | Shipping cost question | Closed | Normal | — | gift-card | 2d 18h | ⊘Not fired | — | — | — | Jun 23, 2025 | Jul 2, 2025 | |||
| 87830909 | Order arrived damaged | Solved | Normal | — | Chat | sampleswholesale | 4h | ⊘Not fired | — | — | — | Jun 23, 2025 | - | ||
| 90135497 | Lost package follow-up | Closed | Normal | — | fragrancerefund | 3h | ○Sent, no reply | — | — | — | Jun 10, 2025 | Jun 16, 2025 | |||
| 61790108 | Influencer code not working | Closed | Urgent | — | loyaltydamaged | 1h | ●Responded | 10/11 | — | — | Jun 9, 2025 | Jun 10, 2025 | |||
| 86837427 | Cancel order request | Solved | Low | — | samplesvipfragrance | 7h | ●Responded | 5/5 | — | — | Jun 9, 2025 | - | |||
| 01218044 | Cancel order request | Closed | Low | — | appreturns | 10h | ○Sent, no reply | — | — | — | Jun 4, 2025 | Jun 11, 2025 | |||
| 67027708 | Item authenticity concern | Closed | Normal | — | Chat | gift-card | 1d 10h | ○Sent, no reply | — | — | — | Jun 4, 2025 | Jun 8, 2025 |