Lesly Watsica
olivia.bednar@gmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 67851566Pro discount enrollment | Apr 23, 2026, 6:42 PM | ||
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 29652070Wrong shade sent | Apr 3, 2026, 9:54 AM | ||
| 2/5 | Didn't honor the price match. Felt nickel-and-dimed. | 70582486App crashes at checkout | Jan 17, 2026, 8:16 AM | ||
| 1/5 | I will never recommend this brand again. Truly terrible support. | 34381314Allergic reaction concern | Jan 10, 2026, 11:50 AM | ||
| 2/5 | Took a manual override from a manager just to refund a clearly broken product. | 25509814BOPIS pickup not ready | Nov 6, 2025, 11:18 PM | ||
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 84207612Allergic reaction concern | Aug 14, 2025, 5:12 PM | ||
| 9/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 94820530Discount code not working | Jul 18, 2025, 5:54 AM | ||
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 89034892Where is my order? | Jul 7, 2025, 10:05 PM | ||
| 1/5 | Discount code didn't work, agent blamed me for entering it wrong. It was their typo. | 30640573App crashes at checkout | Jun 15, 2025, 8:59 PM | ||
| 1/5 | Twelve days of back-and-forth and the issue is still not resolved. | 77441956Wholesale order question | Jun 14, 2025, 2:41 AM | ||
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 80756869Wrong shade sent | Jun 6, 2025, 7:43 AM |