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CustomersLesly Watsica

Lesly Watsica

olivia.bednar@gmail.com
Tickets40Responses11
Showing 1 - 11 of 11
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Lightning fast response, fixed my Insider points balance in one message.67851566Pro discount enrollmentLesly WatsicaChaz RennerApr 23, 2026, 6:42 PM
4/5Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes.29652070Wrong shade sentLesly WatsicaDarryl JacobiApr 3, 2026, 9:54 AM
2/5Didn't honor the price match. Felt nickel-and-dimed.70582486App crashes at checkoutLesly WatsicaEula McKenzieJan 17, 2026, 8:16 AM
1/5I will never recommend this brand again. Truly terrible support.34381314Allergic reaction concernLesly WatsicaMiss Amber Hintz Sr.Jan 10, 2026, 11:50 AM
2/5Took a manual override from a manager just to refund a clearly broken product.25509814BOPIS pickup not readyLesly WatsicaLily RaynorNov 6, 2025, 11:18 PM
10/11Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly.84207612Allergic reaction concernLesly WatsicaMr. Skyla TrantowAug 14, 2025, 5:12 PM
9/11Bloom is my go-to for skincare. Wouldn't shop anywhere else.94820530Discount code not workingLesly WatsicaEula McKenzieJul 18, 2025, 5:54 AM
4/5Resolved my question, just wish the app hadn't logged me out twice during the chat.89034892Where is my order?Lesly WatsicaTommy KuvalisJul 7, 2025, 10:05 PM
1/5Discount code didn't work, agent blamed me for entering it wrong. It was their typo.30640573App crashes at checkoutLesly WatsicaKip Schroeder IVJun 15, 2025, 8:59 PM
1/5Twelve days of back-and-forth and the issue is still not resolved.77441956Wholesale order questionLesly WatsicaOscar O'HaraJun 14, 2025, 2:41 AM
5/5Helpful, friendly, and didn't make me feel silly for asking basic skincare questions.80756869Wrong shade sentLesly WatsicaKaela FriesenJun 6, 2025, 7:43 AM
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Properties

Customer
Name
Lesly Watsica
Email
olivia.bednar@gmail.com
Loyalty tier
Insider
Company
—
Skin type
oily
Loyalty points
2,036
Lifetime spend
144
Last purchase
May 15, 2026
Skin tone
deep
Foundation shade
29P
Skin concerns
redness, fine-lines
Allergies / restrictions
—
Favorite brands
Glossier, Kiehl's
YTD spend
812
App installed
Yes
App last opened
—
Email subscribed
Yes
Marketing segment
advocate
Last purchase amount
48
Total orders
—
Preferred category
skincare
Tickets
Tickets
40
Last seen
May 15, 2026
Responses
Avg rating
4.00