Ms. Derick Bergstrom
kailyn_bogan-waelchi@gmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 05900993App crashes at checkout | Ms. Derick Bergstrom |  Leonard Waters-Howell | May 8, 2026, 3:28 AM |
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 92891980Insider tier issue | Ms. Derick Bergstrom |  Miss Amber Hintz Sr. | May 4, 2026, 9:36 AM |
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 22465379App login problem | Ms. Derick Bergstrom |  Julie Hodkiewicz | Apr 30, 2026, 8:08 PM |
| 9/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 83071237Return after 30-day window | Ms. Derick Bergstrom |  Katrina Johns | Jan 25, 2026, 1:06 AM |
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 52886168Allergic reaction concern | Ms. Derick Bergstrom |  Mr. Eliza Gerhold IV | Jan 3, 2026, 12:31 AM |
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 92357408Missing items in shipment | Ms. Derick Bergstrom |  Darryl Jacobi | Nov 5, 2025, 1:24 AM |
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 87211607Missing samples in order | Ms. Derick Bergstrom |  Vilma Gusikowski | Nov 3, 2025, 11:49 AM |
| 10/11 | Bloom understands what a beauty customer actually wants. | 81877209BOPIS pickup not ready | Ms. Derick Bergstrom |  Chaz Renner | Sep 26, 2025, 11:00 PM |
| 4/5 | Mostly painless. Wish the BOPIS confirmation email had come faster. | 42548566Missing samples in order | Ms. Derick Bergstrom |  Dr. Mandy McLaughlin | Sep 20, 2025, 4:19 AM |
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 34028021Cancel order request | Ms. Derick Bergstrom |  Eula McKenzie | Sep 8, 2025, 7:55 AM |
| 5/5 | Quick, frictionless. Bookmarking my next return. | 05288372Influencer code not working | Ms. Derick Bergstrom |  Kip Schroeder IV | Jul 9, 2025, 1:02 PM |
| 2/5 | Add more clean / fragrance-free filters. | 72075839Discount code not working | Ms. Derick Bergstrom |  Mr. Lonie Hudson | Jun 21, 2025, 12:29 PM |