Delfina Howell DVM
natalie.kemmer73@yahoo.com
Showing 1 - 7 of 7
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Onboarding hit all the right notes. Made me actually want to engage with the brand. | 15466349Order arrived damaged | Delfina Howell DVM |  Mr. Lonie Hudson | Apr 13, 2026, 1:24 PM |
| 9/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 29372537Item authenticity concern | Delfina Howell DVM |  Kip Schroeder IV | Mar 5, 2026, 4:58 AM |
| 4/5 | Better samples program — let me actually pick what I want to try. | 59865861Store experience feedback | Delfina Howell DVM |  Miss Amber Hintz Sr. | Nov 18, 2025, 5:06 AM |
| 2/5 | Three separate tickets for one missing-items issue. Painful. | 56104314Loyalty points not posting | Delfina Howell DVM | Kip Schroeder IV | Nov 5, 2025, 7:40 PM |
| 4/5 | Resolved the issue. Wish the agent had offered a discount on the next order given the hassle. | 51790533Question about product ingredients | Delfina Howell DVM |  Lily Raynor | Jul 12, 2025, 8:29 PM |
| 5/5 | The app guided me to the right products without being pushy. | 78606710Gift card balance question | Delfina Howell DVM | Mr. Lonie Hudson | Jul 7, 2025, 2:29 AM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 36627925BOPIS pickup not ready | Delfina Howell DVM |  Jacklyn Dare | Jun 5, 2025, 3:34 AM |