Delfina Howell DVM
natalie.kemmer73@yahoo.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 79074266 | Insider tier issue | Solved | Normal | — | Social | — | 4d 4h | ⊘Not fired | — | — | — | Apr 17, 2026 | - | ||
| 45923784 | Lost package follow-up | Closed | Normal | — | — | 16h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 19, 2026 | |||
| 15466349 | Order arrived damaged | Closed | Low | — | refundbopis | 18h | ●Responded | 5/5 | — | — | Apr 12, 2026 | Apr 16, 2026 | |||
| 64941890 | Birthday gift not received | Solved | Normal | — | wholesaleappfragrance | 5h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - | |||
| 12818653 | Price match request | Solved | Low | — | fragrance | 15h | ○Sent, no reply | — | — | — | Mar 11, 2026 | - | |||
| 29372537 | Item authenticity concern | Closed | Low | — | — | 1h | ●Responded | 9/11 | — | — | Mar 4, 2026 | Mar 11, 2026 | |||
| 15193285 | Missing samples in order | Solved | Normal | — | wholesale | 6h | ⊘Not fired | — | — | — | Feb 14, 2026 | - | |||
| 35016716 | Item authenticity concern | Solved | Low | — | Phone | wholesale | 9d 19h | ○Sent, no reply | — | — | — | Feb 4, 2026 | - | ||
| 56190661 | Where is my order? | Solved | Low | — | Chat | gift-cardshipping | 4h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - | ||
| 83214380 | Store experience feedback | Pending | High | — | — | - | —Skipped | — | — | — | Jan 13, 2026 | - | |||
| 87615539 | Shipping cost question | Solved | Low | — | Phone | bopisfragrance | 3h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - | ||
| 77309790 | Cancel subscription / Auto-replenish | Solved | Normal | — | Phone | fragrance | 1d 9h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - | ||
| 69416053 | Cancel order request | Open | Normal | — | returnsgift-cardfragrance | - | —Skipped | — | — | — | Dec 27, 2025 | - | |||
| 00547762 | Lost package follow-up | Solved | Normal | — | Chat | damaged | 9h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - | ||
| 77454154 | Lost package follow-up | Pending | Normal | — | Social | samples | - | —Skipped | — | — | — | Dec 2, 2025 | - | ||
| 05226941 | Price match request | Closed | Urgent | — | Chat | damagedinfluencerloyalty | 17h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 28, 2025 | ||
| 56036061 | Missing items in shipment | Open | Normal | — | Chat | loyaltyrefund | - | —Skipped | — | — | — | Nov 18, 2025 | - | ||
| 59865861 | Store experience feedback | Solved | Normal | — | Phone | wholesaleinfluencergift-card | 20h | ●Responded | 4/5 | — | — | Nov 16, 2025 | - | ||
| 56104314 | Loyalty points not posting | Solved | Normal | — | influencer | 1h | ●Responded | 2/5 | — | — | Nov 4, 2025 | - | |||
| 90604549 | Shipping cost question | Solved | Normal | — | Chat | refundsamplesshade-match | 2d 18h | ○Sent, no reply | — | — | — | Nov 4, 2025 | - | ||
| 46820779 | Restock alert for backorder | Solved | Low | — | Social | — | 6h | ⊘Not fired | — | — | — | Oct 24, 2025 | - | ||
| 68706210 | Cancel order request | Solved | Low | — | Social | loyalty | 21h | ⊘Not fired | — | — | — | Oct 17, 2025 | - | ||
| 78754605 | Discount code not working | Open | Normal | — | — | - | —Skipped | — | — | — | Oct 16, 2025 | - | |||
| 29048538 | Cancel subscription / Auto-replenish | Solved | High | — | Chat | vipgift-cardreturns | 2d 5h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | ||
| 06189576 | App crashes at checkout | Pending | Normal | — | damaged | - | —Skipped | — | — | — | Oct 9, 2025 | - | |||
| 14591738 | BOPIS order cancelled at store | Solved | Low | — | — | 1h | ○Sent, no reply | — | — | — | Sep 29, 2025 | - | |||
| 07782075 | Lost package follow-up | Solved | Normal | — | Phone | samplesreturnsgift-card | 2h | ○Sent, no reply | — | — | — | Sep 4, 2025 | - | ||
| 40458127 | Wrong shade sent | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Sep 4, 2025 | - | ||
| 33043147 | Return after 30-day window | Open | Normal | — | Chat | influencer | - | —Skipped | — | — | — | Sep 2, 2025 | - | ||
| 55584609 | Wrong shade sent | Closed | Normal | — | — | 2h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 23, 2025 | |||
| 83218221 | Price match request | Solved | Normal | — | — | 13h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - | |||
| 82144055 | Item authenticity concern | Pending | High | — | Chat | — | - | —Skipped | — | — | — | Aug 8, 2025 | - | ||
| 93223421 | Klarna / Afterpay split issue | Closed | Normal | — | shippinginfluencer | 3h | ○Sent, no reply | — | — | — | Aug 5, 2025 | Aug 11, 2025 | |||
| 75295597 | BOPIS pickup not ready | Solved | Normal | — | wholesalebopis | 4h | ○Sent, no reply | — | — | — | Aug 1, 2025 | - | |||
| 65010995 | Klarna / Afterpay split issue | Solved | Low | — | — | 6h | ○Sent, no reply | — | — | — | Jul 21, 2025 | - | |||
| 29142469 | App login problem | Solved | Normal | — | damagedwholesalereturns | 4h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - | |||
| 00811133 | App login problem | Pending | Normal | — | — | - | —Skipped | — | — | — | Jul 14, 2025 | - | |||
| 51790533 | Question about product ingredients | Solved | Normal | — | gift-card | 18h | ●Responded | 4/5 | — | — | Jul 11, 2025 | - | |||
| 78606710 | Gift card balance question | Solved | Low | — | bopis | 1d | ●Responded | 5/5 | — | — | Jul 4, 2025 | - | |||
| 09651803 | Discount code not working | Closed | Normal | — | influencer | 5d 9h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 27, 2025 | |||
| 36627925 | BOPIS pickup not ready | Solved | Normal | — | Chat | loyaltybopis | 5h | ●Responded | 4/5 | — | — | Jun 3, 2025 | - |