Isai Prosacco IV
brett93@hotmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 98314742Missing items in shipment | Isai Prosacco IV |  Eula McKenzie | May 10, 2026, 1:50 AM |
| 4/5 | Mostly painless. Wish the BOPIS confirmation email had come faster. | 26745414Shipping cost question | Isai Prosacco IV |  Katrina Johns | Apr 24, 2026, 3:18 AM |
| 2/5 | Took a manual override from a manager just to refund a clearly broken product. | 12819333Shipping cost question | Isai Prosacco IV |  Julie Hodkiewicz | Mar 12, 2026, 9:04 PM |
| 10/11 | The Elite tier perks are worth every dollar of lifetime spend. | 64122553Missing items in shipment | Isai Prosacco IV |  Vilma Gusikowski | Feb 6, 2026, 10:48 PM |
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 84041445Gift card balance question | Isai Prosacco IV |  Yazmin Jast | Jan 2, 2026, 5:07 AM |
| 3/5 | Issue resolved. Process felt clunky on their end. | 69823775Influencer code not working | Isai Prosacco IV |  Miss Amber Hintz Sr. | Oct 28, 2025, 8:23 PM |
| 3/5 | It was fine. Took longer than it should have but eventually got my refund. | 91590593Influencer code not working | Isai Prosacco IV | Vilma Gusikowski | Oct 15, 2025, 3:32 PM |
| 4/5 | Integrate the wishlist with stock alerts. | 49905905Gift card balance question | Isai Prosacco IV |  Mr. Eliza Gerhold IV | Sep 15, 2025, 4:33 PM |
| 5/5 | Refund landed in my account before I even closed the chat. Wild. | 85268739Insider tier issue | Isai Prosacco IV |  Kip Schroeder IV | Jul 31, 2025, 12:00 PM |
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 74485310Restock alert for backorder | Isai Prosacco IV |  Leonard Waters-Howell | Jul 31, 2025, 7:15 AM |
| 5/5 | Gift receipt issued instantly. No follow-up needed. | 35186517Birthday gift not received | Isai Prosacco IV |  Amely Pacocha | Jun 21, 2025, 11:25 PM |
| 3/5 | Resolved but only after I escalated. Should not have taken that long. | 58873534Shipping cost question | Isai Prosacco IV |  Dr. Mandy McLaughlin | Jun 16, 2025, 12:27 AM |