D'angelo Rohan
tiffany93@gmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 09717760Item authenticity concern | D'angelo Rohan |  Steve O'Conner | May 19, 2026, 7:52 AM |
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 65169138Pro discount enrollment | D'angelo Rohan |  Kip Schroeder IV | May 14, 2026, 12:32 PM |
| 1/11 | Customer service made me feel like I was being scammed for filing a return. | 32050803Shipping cost question | D'angelo Rohan | Kip Schroeder IV | Apr 19, 2026, 10:30 AM |
| 5/5 | Gift receipt issued instantly. No follow-up needed. | 76286943Restock alert for backorder | D'angelo Rohan |  Jacklyn Dare | Jan 20, 2026, 1:53 AM |
| 5/5 | Loved the quiz, loved the recommendations, loved the gift. | 48741683Birthday gift not received | D'angelo Rohan |  Darryl Jacobi | Oct 4, 2025, 3:08 AM |
| 2/5 | The BOPIS pickup involved waiting, paperwork, and a manager. Way too much. | 76593084Allergic reaction concern | D'angelo Rohan |  Lily Raynor | Aug 22, 2025, 5:04 PM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 44886294App login problem | D'angelo Rohan |  Katrina Johns | Aug 16, 2025, 11:26 PM |
| 1/5 | Lost over 200 dollars worth of points after a system migration and they won't restore them. | 29368108Cancel subscription / Auto-replenish | D'angelo Rohan |  Leonard Waters-Howell | Jul 3, 2025, 12:12 AM |
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 54877054Cancel subscription / Auto-replenish | D'angelo Rohan |  Amely Pacocha | Jun 28, 2025, 2:09 AM |
| 10/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 75726140Item authenticity concern | D'angelo Rohan |  Vilma Gusikowski | Jun 4, 2025, 8:42 PM |