D'angelo Rohan
tiffany93@gmail.com
Showing 1 - 31 of 31
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 09717760 | Item authenticity concern | Solved | Normal | — | Chat | gift-cardbopis | 8h | ●Responded | 5/5 | — | — | May 18, 2026 | - | ||
| 65169138 | Pro discount enrollment | Solved | Normal | — | — | 20h | ●Responded | 5/5 | — | — | May 13, 2026 | - | |||
| 32050803 | Shipping cost question | Solved | Normal | — | shade-matchvip | 11h | ●Responded | 1/11 | — | — | Apr 18, 2026 | - | |||
| 02373814 | Where is my order? | Solved | Normal | — | returnsdamagedrefund | 5h | ⊘Not fired | — | — | — | Mar 4, 2026 | - | |||
| 76286943 | Restock alert for backorder | Solved | Normal | — | shade-match | 9h | ●Responded | 5/5 | — | — | Jan 19, 2026 | - | |||
| 77602605 | Store experience feedback | Solved | Normal | — | Chat | samplesreturns | 5h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | ||
| 93987006 | Return after 30-day window | Solved | High | — | — | 2h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - | |||
| 78074804 | Gift card balance question | Open | Normal | — | Chat | shade-matchwholesalerefund | - | —Skipped | — | — | — | Nov 27, 2025 | - | ||
| 30646379 | Shipping cost question | Closed | Normal | — | — | 1h | ○Sent, no reply | — | — | — | Nov 19, 2025 | Nov 24, 2025 | |||
| 03380610 | Allergic reaction concern | Solved | Normal | — | sampleswholesaleapp | 6h | ○Sent, no reply | — | — | — | Nov 15, 2025 | - | |||
| 93677673 | Missing items in shipment | Solved | Normal | — | Social | refund | 1h | ⊘Not fired | — | — | — | Oct 18, 2025 | - | ||
| 48741683 | Birthday gift not received | Closed | Normal | — | Chat | — | 1d | ●Responded | 5/5 | — | — | Oct 1, 2025 | Oct 6, 2025 | ||
| 14716391 | Item authenticity concern | Pending | Low | — | Chat | damagedbopis | - | —Skipped | — | — | — | Sep 26, 2025 | - | ||
| 45943272 | Lost package follow-up | Open | Low | — | gift-cardrefund | - | —Skipped | — | — | — | Sep 21, 2025 | - | |||
| 93631404 | Missing samples in order | Solved | Normal | — | fragrancegift-cardloyalty | 2d 15h | ○Sent, no reply | — | — | — | Sep 16, 2025 | - | |||
| 40702155 | Where is my order? | Closed | Normal | — | bopis | 2h | ⊘Not fired | — | — | — | Sep 13, 2025 | Sep 18, 2025 | |||
| 94377900 | Price match request | Closed | Normal | — | influencerviprefund | 1h | ○Sent, no reply | — | — | — | Sep 9, 2025 | Sep 12, 2025 | |||
| 35119225 | Cancel subscription / Auto-replenish | Closed | Normal | — | Chat | wholesalesamples | 10h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 7, 2025 | ||
| 76593084 | Allergic reaction concern | Closed | Low | — | Chat | — | 1h | ●Responded | 2/5 | — | — | Aug 21, 2025 | Aug 28, 2025 | ||
| 46263098 | Address change after shipping | Solved | Normal | — | shade-matchshipping | 1d 3h | ⊘Not fired | — | — | — | Aug 13, 2025 | - | |||
| 44886294 | App login problem | Solved | Normal | — | Chat | — | 1d 21h | ●Responded | 4/5 | — | — | Aug 13, 2025 | - | ||
| 82629390 | Wrong shade sent | Solved | Low | — | loyaltyreturns | 1h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - | |||
| 85358931 | Missing samples in order | Solved | Normal | — | Chat | loyaltyinfluencerreturns | 6d 7h | ⊘Not fired | — | — | — | Aug 8, 2025 | - | ||
| 03887739 | Order arrived damaged | Solved | Low | — | loyaltyreturns | 6h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - | |||
| 29368108 | Cancel subscription / Auto-replenish | Solved | High | — | Chat | — | 5h | ●Responded | 1/5 | — | — | Jul 1, 2025 | - | ||
| 54877054 | Cancel subscription / Auto-replenish | Solved | Normal | — | gift-cardshade-matchreturns | 2d 9h | ●Responded | 4/5 | — | — | Jun 24, 2025 | - | |||
| 27247056 | Birthday gift not received | Pending | Normal | — | Chat | loyaltyshade-matchsamples | - | —Skipped | — | — | — | Jun 14, 2025 | - | ||
| 43726450 | Missing items in shipment | Solved | Normal | — | Phone | fragrancewholesaleshade-match | 3h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | ||
| 98228784 | Lost package follow-up | Closed | Normal | — | — | 1d 6h | ○Sent, no reply | — | — | — | Jun 5, 2025 | Jun 8, 2025 | |||
| 75726140 | Item authenticity concern | Solved | Urgent | — | vipfragrance | 2h | ●Responded | 10/11 | — | — | Jun 3, 2025 | - | |||
| 60736697 | Birthday gift not received | Solved | Normal | — | loyaltywholesale | 2h | ○Sent, no reply | — | — | — | Jun 2, 2025 | - |