Norma Ryan
marilyn_schowalter@yahoo.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 95985966Address change after shipping | Norma Ryan |  Leonard Waters-Howell | May 15, 2026, 1:47 PM |
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 32490369BOPIS pickup not ready | Norma Ryan |  Oscar O'Hara | Apr 25, 2026, 6:01 PM |
| 5/5 | Faster shipping would make me shop here exclusively. | 40602275Lost package follow-up | Norma Ryan |  Faith Hilll | Apr 18, 2026, 10:10 AM |
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 67164414Influencer code not working | Norma Ryan |  Ignatius Cummerata | Apr 17, 2026, 7:38 PM |
| 3/5 | Agent was polite but couldn't actually fix the loyalty points issue. | 27364505Item authenticity concern | Norma Ryan |  Mr. Lonie Hudson | Mar 3, 2026, 11:18 AM |
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 19173589Loyalty points not posting | Norma Ryan |  Chaz Renner | Jan 6, 2026, 7:34 PM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 47251980Wrong shade sent | Norma Ryan | Leonard Waters-Howell | Dec 6, 2025, 10:46 AM |
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 66078869Lost package follow-up | Norma Ryan |  Steve O'Conner | Oct 24, 2025, 12:25 AM |
| 9/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 68880923Birthday gift not received | Norma Ryan |  Eula McKenzie | Aug 13, 2025, 1:03 AM |
| 1/5 | Three weeks, four agents, still no refund. | 97694845Return after 30-day window | Norma Ryan |  Miss Amber Hintz Sr. | Jul 5, 2025, 11:37 AM |
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 97877777Cancel subscription / Auto-replenish | Norma Ryan |  Mr. Cade Senger | May 31, 2025, 12:15 AM |