Carrie Daugherty Jr.
linda34@hotmail.com
Showing 1 - 8 of 8
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 25826164Where is my order? | Carrie Daugherty Jr. |  Steve O'Conner | May 20, 2026, 10:36 AM |
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 98703192Cancel subscription / Auto-replenish | Carrie Daugherty Jr. |  Mr. Lonie Hudson | Feb 18, 2026, 4:20 AM |
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 99343880Cancel order request | Carrie Daugherty Jr. |  Amely Pacocha | Oct 26, 2025, 10:56 PM |
| 5/5 | BOPIS pickup at the store was so smooth, in and out in under a minute. | 93309460Restock alert for backorder | Carrie Daugherty Jr. |  Yazmin Jast | Oct 5, 2025, 2:51 PM |
| 10/11 | The brand range alone makes it worth it. Service makes it lifelong. | 72498564Store experience feedback | Carrie Daugherty Jr. |  Faith Hilll | Aug 19, 2025, 4:05 AM |
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 15493507Shipping cost question | Carrie Daugherty Jr. |  Lily Raynor | Aug 6, 2025, 3:04 PM |
| 4/11 | The store experience used to be excellent. Now it's understaffed and rushed. | 43254454Cancel subscription / Auto-replenish | Carrie Daugherty Jr. |  Jacklyn Dare | Jul 2, 2025, 11:54 AM |
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 98257024Influencer code not working | Carrie Daugherty Jr. | Jacklyn Dare | May 25, 2025, 1:15 PM |