Carrie Daugherty Jr.
linda34@hotmail.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 25826164 | Where is my order? | Solved | Normal | — | Chat | damaged | 8h | ●Responded | 5/5 | — | — | May 18, 2026 | - | ||
| 09364568 | Insider tier issue | Solved | Urgent | — | returns | 6h | ○Sent, no reply | — | — | — | Mar 31, 2026 | - | |||
| 55022655 | Return after 30-day window | Pending | Normal | — | samplesdamaged | - | —Skipped | — | — | — | Mar 27, 2026 | - | |||
| 39425538 | Birthday gift not received | Solved | Normal | — | appinfluencershipping | 3h | ○Sent, no reply | — | — | — | Mar 17, 2026 | - | |||
| 84210072 | Address change after shipping | Solved | Normal | — | Chat | wholesaleappshipping | 6h | ⊘Not fired | — | — | — | Mar 12, 2026 | - | ||
| 95117969 | Cancel order request | Closed | High | — | wholesalefragrance | 5h | ⊘Not fired | — | — | — | Mar 8, 2026 | Mar 10, 2026 | |||
| 18793777 | Influencer code not working | Solved | High | — | bopisloyaltyrefund | 4h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - | |||
| 98703192 | Cancel subscription / Auto-replenish | Solved | High | — | Chat | — | 1h | ●Responded | 5/5 | — | — | Feb 16, 2026 | - | ||
| 64473884 | Loyalty points not posting | Closed | Normal | — | shade-match | 12h | ⊘Not fired | — | — | — | Feb 13, 2026 | Feb 21, 2026 | |||
| 95434781 | Loyalty points not posting | Solved | Normal | — | Chat | — | 18h | ○Sent, no reply | — | — | — | Jan 20, 2026 | - | ||
| 79230602 | Foundation match help | Closed | Normal | — | Social | — | 1d | ⊘Not fired | — | — | — | Jan 20, 2026 | Jan 25, 2026 | ||
| 56577393 | Price match request | Solved | Normal | — | Chat | samplesshippingloyalty | 9d 23h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - | ||
| 57366192 | Gift card balance question | Solved | Low | — | samplesrefund | 1h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - | |||
| 79463264 | Cancel order request | Open | Low | — | — | - | —Skipped | — | — | — | Dec 19, 2025 | - | |||
| 76135767 | Klarna / Afterpay split issue | Closed | Normal | — | Chat | — | 6h | ⊘Not fired | — | — | — | Dec 5, 2025 | Dec 12, 2025 | ||
| 11170607 | Influencer code not working | Open | Low | — | bopisrefundvip | - | —Skipped | — | — | — | Nov 13, 2025 | - | |||
| 32318379 | Cancel subscription / Auto-replenish | Solved | Low | — | Chat | vipbopis | 1h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - | ||
| 34565755 | BOPIS order cancelled at store | Closed | Normal | — | Chat | influencerbopisloyalty | 1d 22h | ○Sent, no reply | — | — | — | Nov 8, 2025 | Nov 15, 2025 | ||
| 77500993 | Klarna / Afterpay split issue | Solved | Normal | — | Phone | fragrance | 4h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - | ||
| 58966491 | Item authenticity concern | Solved | Normal | — | Chat | sampleswholesaleinfluencer | 14h | ○Sent, no reply | — | — | — | Nov 3, 2025 | - | ||
| 93361104 | Shipping cost question | Solved | Normal | — | Chat | — | 3h | ○Sent, no reply | — | — | — | Oct 28, 2025 | - | ||
| 99343880 | Cancel order request | Solved | Low | — | app | 15h | ●Responded | 5/5 | — | — | Oct 25, 2025 | - | |||
| 60470330 | Address change after shipping | Pending | Low | — | damagedvip | - | —Skipped | — | — | — | Oct 10, 2025 | - | |||
| 93309460 | Restock alert for backorder | Solved | Normal | — | influencerwholesale | 19h | ●Responded | 5/5 | — | — | Oct 3, 2025 | - | |||
| 65440798 | BOPIS order cancelled at store | Solved | Low | — | Chat | gift-cardshade-matchsamples | 3h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - | ||
| 85043967 | BOPIS order cancelled at store | Solved | High | — | Chat | refund | 1h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - | ||
| 71939178 | Cancel order request | Pending | Normal | — | bopis | - | —Skipped | — | — | — | Sep 2, 2025 | - | |||
| 72837236 | Refund not received | Solved | High | — | Chat | samplesgift-card | 4h | ○Sent, no reply | — | — | — | Aug 20, 2025 | - | ||
| 72498564 | Store experience feedback | Closed | Normal | — | bopis | 2h | ●Responded | 10/11 | — | — | Aug 18, 2025 | Aug 19, 2025 | |||
| 35890979 | Price match request | Solved | Normal | — | gift-cardbopisrefund | 6h | ⊘Not fired | — | — | — | Aug 8, 2025 | - | |||
| 57223429 | Lost package follow-up | Closed | Low | — | refundreturns | 4h | ⊘Not fired | — | — | — | Aug 6, 2025 | Aug 12, 2025 | |||
| 15493507 | Shipping cost question | Solved | Normal | — | loyaltyinfluencer | 6h | ●Responded | 4/5 | — | — | Aug 5, 2025 | - | |||
| 95702619 | App login problem | Solved | Normal | — | shade-match | 1h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | |||
| 13334042 | Item authenticity concern | Solved | Normal | — | influencer | 6h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - | |||
| 40171288 | Question about product ingredients | Solved | Urgent | — | — | 3h | ○Sent, no reply | — | — | — | Jul 13, 2025 | - | |||
| 31524893 | Gift card balance question | Pending | Normal | — | — | - | —Skipped | — | — | — | Jul 7, 2025 | - | |||
| 43254454 | Cancel subscription / Auto-replenish | Closed | Normal | — | Chat | appinfluencerbopis | 1h | ●Responded | 4/11 | — | — | Jul 1, 2025 | Jul 2, 2025 | ||
| 25215312 | Wrong shade sent | Solved | Normal | — | gift-card | 14h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - | |||
| 25595461 | Foundation match help | Open | Normal | — | Chat | — | - | —Skipped | — | — | — | Jun 20, 2025 | - | ||
| 42064863 | Refund not received | Closed | Normal | — | — | 2h | ⊘Not fired | — | — | — | Jun 5, 2025 | Jun 9, 2025 | |||
| 98257024 | Influencer code not working | Solved | High | — | shippingvip | 14h | ●Responded | 4/5 | — | — | May 24, 2025 | - |