Stephan Gorczany
ed_bosco73@hotmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 13317452Item authenticity concern | Apr 4, 2026, 4:16 PM | ||
| 4/5 | Refund process was straightforward, just took a beat to find the right link. | 39649386Item authenticity concern | Mar 30, 2026, 7:14 AM | ||
| 4/11 | Customer service made me feel like I was being scammed for filing a return. | 70015566Address change after shipping | Mar 13, 2026, 12:58 AM | ||
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 43561321Item authenticity concern | Mar 6, 2026, 8:01 PM | ||
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 85485218Address change after shipping | Jan 24, 2026, 8:23 PM | ||
| 7/11 | Decent enough. The app has bugs sometimes. | 06255291Pro discount enrollment | Nov 28, 2025, 2:59 AM | ||
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 92236373Birthday gift not received | Nov 23, 2025, 7:24 PM | ||
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 89082740Wholesale order question | Sep 25, 2025, 3:11 AM | ||
| 1/5 | Agents kept transferring me, no one took ownership. | 96720789Wholesale order question | Aug 13, 2025, 9:31 PM | ||
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 90263107BOPIS order cancelled at store | Jun 14, 2025, 12:47 PM |