Stephan Gorczany
ed_bosco73@hotmail.com
Showing 1 - 34 of 34
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 08854683 | Influencer code not working | Solved | Normal | Stephan Gorczany | — |  Ignatius Cummerata | shippingsamplesshade-match | 1d 11h | ○Sent, no reply | — | — | — | May 23, 2026 | - | |
| 93182392 | Missing items in shipment | Solved | Low | Stephan Gorczany | — |  Mr. Eliza Gerhold IV | apployalty | 11h | ○Sent, no reply | — | — | — | May 20, 2026 | - | |
| 13317452 | Item authenticity concern | Solved | High | Stephan Gorczany | — |  Amely Pacocha | — | 3h | ●Responded | 5/5 | — | — | Apr 2, 2026 | - | |
| 39649386 | Item authenticity concern | Solved | Low | Stephan Gorczany | — |  Darryl Jacobi | returns | 14h | ●Responded | 4/5 | — | — | Mar 28, 2026 | - | |
| 70015566 | Address change after shipping | Solved | Normal | Stephan Gorczany | — |  Jacklyn Dare | vipshippingloyalty | 2d 7h | ●Responded | 4/11 | — | — | Mar 9, 2026 | - | |
| 43561321 | Item authenticity concern | Solved | Normal | Stephan Gorczany | — | Darryl Jacobi | loyaltyrefundvip | 9h | ●Responded | 5/5 | — | — | Mar 5, 2026 | - | |
| 85485218 | Address change after shipping | Solved | Normal | Stephan Gorczany | — |  Mr. Lonie Hudson | — | 4h | ●Responded | 5/5 | — | — | Jan 23, 2026 | - | |
| 69462335 | Foundation match help | Solved | Normal | Stephan Gorczany | — | Amely Pacocha | shade-matchdamaged | 1h | ○Sent, no reply | — | — | — | Jan 12, 2026 | - | |
| 31413215 | Missing items in shipment | Solved | Normal | Stephan Gorczany | — |  Eula McKenzie | bopisappwholesale | 17h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - | |
| 37452662 | Foundation match help | Solved | High | Stephan Gorczany | — | Darryl Jacobi | appgift-cardrefund | 3h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - | |
| 54067870 | Gift card balance question | Closed | Normal | Stephan Gorczany | — | Amely Pacocha | Social | wholesalereturnssamples | 3h | ⊘Not fired | — | — | — | Dec 26, 2025 | Jan 2, 2026 |
| 66197641 | Address change after shipping | Pending | Low | Stephan Gorczany | — | Jacklyn Dare | fragrance | - | —Skipped | — | — | — | Dec 25, 2025 | - | |
| 96193981 | BOPIS order cancelled at store | Pending | Low | Stephan Gorczany | — |  Kip Schroeder IV | influencer | - | —Skipped | — | — | — | Dec 19, 2025 | - | |
| 30423130 | Wrong shade sent | Solved | Low | Stephan Gorczany | — |  Lily Raynor | — | 3h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - | |
| 64556158 | Lost package follow-up | Closed | Normal | Stephan Gorczany | — |  Tommy Kuvalis | Phone | — | 4h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 18, 2025 |
| 35945668 | Order arrived damaged | Solved | Low | Stephan Gorczany | — | Jacklyn Dare | Chat | app | 6h | ○Sent, no reply | — | — | — | Dec 7, 2025 | - |
| 06255291 | Pro discount enrollment | Solved | Low | Stephan Gorczany | — | Mr. Eliza Gerhold IV | refundsampleswholesale | 3h | ●Responded | 7/11 | — | — | Nov 27, 2025 | - | |
| 77861324 | App crashes at checkout | Solved | Normal | Stephan Gorczany | — |  Vilma Gusikowski | damaged | 2h | ⊘Not fired | — | — | — | Nov 22, 2025 | - | |
| 92236373 | Birthday gift not received | Closed | High | Stephan Gorczany | — |  Leonard Waters-Howell | shade-matchsamplesdamaged | 13h | ●Responded | 5/5 | — | — | Nov 21, 2025 | Nov 24, 2025 | |
| 60136408 | Birthday gift not received | Solved | High | Stephan Gorczany | — | Kip Schroeder IV | shipping | 3h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - | |
| 77233645 | Wholesale order question | Solved | High | Stephan Gorczany | — | Mr. Eliza Gerhold IV | samplesgift-card | 5d 19h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - | |
| 59061738 | App crashes at checkout | Open | High | Stephan Gorczany | — |  Faith Hilll | refundappdamaged | - | —Skipped | — | — | — | Nov 4, 2025 | - | |
| 81285760 | Item authenticity concern | Solved | Normal | Stephan Gorczany | — | Kip Schroeder IV | Chat | loyaltyrefundgift-card | 13h | ⊘Not fired | — | — | — | Nov 2, 2025 | - |
| 10324636 | Missing items in shipment | Closed | Normal | Stephan Gorczany | — | Amely Pacocha | — | 4h | ○Sent, no reply | — | — | — | Oct 28, 2025 | Nov 3, 2025 | |
| 57952567 | App crashes at checkout | Solved | Low | Stephan Gorczany | — |  Garth Dooley | bopis | 6h | ○Sent, no reply | — | — | — | Oct 1, 2025 | - | |
| 89082740 | Wholesale order question | Solved | Low | Stephan Gorczany | — |  Dr. Mandy McLaughlin | damaged | 5h | ●Responded | 3/5 | — | — | Sep 24, 2025 | - | |
| 67606107 | Lost package follow-up | Solved | High | Stephan Gorczany | — | Ignatius Cummerata | Phone | gift-card | 3h | ⊘Not fired | — | — | — | Sep 19, 2025 | - |
| 13460293 | Price match request | Solved | Normal | Stephan Gorczany | — | Amely Pacocha | Phone | damagedappvip | 18h | ○Sent, no reply | — | — | — | Aug 28, 2025 | - |
| 96720789 | Wholesale order question | Solved | Urgent | Stephan Gorczany | — | Ignatius Cummerata | appsamplesvip | 5d 10h | ●Responded | 1/5 | — | — | Aug 7, 2025 | - | |
| 48636726 | Wrong shade sent | Open | Low | Stephan Gorczany | — | Jacklyn Dare | — | - | —Skipped | — | — | — | Aug 6, 2025 | - | |
| 01838481 | Foundation match help | Pending | Normal | Stephan Gorczany | — | Leonard Waters-Howell | samplesshippingwholesale | - | —Skipped | — | — | — | Aug 5, 2025 | - | |
| 75092506 | Order arrived damaged | Solved | High | Stephan Gorczany | — |  Katrina Johns | Chat | wholesaleshippinginfluencer | 6h | ⊘Not fired | — | — | — | Jun 26, 2025 | - |
| 90263107 | BOPIS order cancelled at store | Solved | Normal | Stephan Gorczany | — | Amely Pacocha | wholesalegift-cardapp | 1d 8h | ●Responded | 4/5 | — | — | Jun 12, 2025 | - | |
| 18715106 | Missing items in shipment | Solved | Normal | Stephan Gorczany | — | Garth Dooley | Phone | shipping | 2d 23h | ○Sent, no reply | — | — | — | May 27, 2025 | - |