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CustomersStephan Gorczany

Stephan Gorczany

ed_bosco73@hotmail.com
Tickets34Responses10
Showing 1 - 10 of 10
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Helpful, friendly, and didn't make me feel silly for asking basic skincare questions.13317452Item authenticity concernStephan GorczanyAmely PacochaApr 4, 2026, 4:16 PM
4/5Refund process was straightforward, just took a beat to find the right link.39649386Item authenticity concernStephan GorczanyDarryl JacobiMar 30, 2026, 7:14 AM
4/11Customer service made me feel like I was being scammed for filing a return.70015566Address change after shippingStephan GorczanyJacklyn DareMar 13, 2026, 12:58 AM
5/5Couldn't be happier. They threw in extra samples I'd been wanting to try.43561321Item authenticity concernStephan GorczanyDarryl JacobiMar 6, 2026, 8:01 PM
5/5Sara helped me build a gift bundle for my mom's birthday. So sweet.85485218Address change after shippingStephan GorczanyMr. Lonie HudsonJan 24, 2026, 8:23 PM
7/11Decent enough. The app has bugs sometimes.06255291Pro discount enrollmentStephan GorczanyMr. Eliza Gerhold IVNov 28, 2025, 2:59 AM
5/5Loved the personalized note in my order. Small touch, big impact.92236373Birthday gift not receivedStephan GorczanyLeonard Waters-HowellNov 23, 2025, 7:24 PM
3/5It worked out. Wish I hadn't had to explain my return policy back to them.89082740Wholesale order questionStephan GorczanyDr. Mandy McLaughlinSep 25, 2025, 3:11 AM
1/5Agents kept transferring me, no one took ownership.96720789Wholesale order questionStephan GorczanyIgnatius CummerataAug 13, 2025, 9:31 PM
4/5Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised.90263107BOPIS order cancelled at storeStephan GorczanyAmely PacochaJun 14, 2025, 12:47 PM
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Properties

Customer
Name
Stephan Gorczany
Email
ed_bosco73@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
5,092
Lifetime spend
623
Last purchase
Mar 29, 2026
Skin tone
—
Foundation shade
49N
Skin concerns
dark-circles, hyperpigmentation
Allergies / restrictions
nickel-allergy
Favorite brands
Olaplex, Drunk Elephant
YTD spend
1,451
App installed
—
App last opened
May 5, 2026
Email subscribed
Yes
Marketing segment
new-customer
Last purchase amount
320
Total orders
6
Preferred category
tools
Tickets
Tickets
34
Last seen
May 23, 2026
Responses
Avg rating
4.30