Mrs. Penny Muller-Howell
amelia.boehm-lemke@yahoo.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 53145651App crashes at checkout | Mrs. Penny Muller-Howell |  Mr. Cade Senger | May 20, 2026, 11:28 AM |
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 28561749Wrong shade sent | Mrs. Penny Muller-Howell |  Lily Raynor | Apr 12, 2026, 7:12 PM |
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 43177999Shipping cost question | Mrs. Penny Muller-Howell |  Yazmin Jast | Apr 5, 2026, 3:35 AM |
| 1/11 | The app is slow and buggy now. Lost trust in the brand. | 51165386Restock alert for backorder | Mrs. Penny Muller-Howell |  Vilma Gusikowski | Mar 23, 2026, 5:18 PM |
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 03815427Foundation match help | Mrs. Penny Muller-Howell | Mr. Cade Senger | Mar 22, 2026, 4:19 AM |
| 1/5 | Tried to cancel an order 5 minutes after placing it. They shipped it anyway and now I'm stuck. | 96758591Birthday gift not received | Mrs. Penny Muller-Howell |  Miss Amber Hintz Sr. | Mar 15, 2026, 3:10 PM |
| 1/11 | Wouldn't recommend after the return debacle I went through. | 92986400Gift card balance question | Mrs. Penny Muller-Howell |  Steve O'Conner | Mar 12, 2026, 11:25 PM |
| 2/5 | Welcome email had broken links. | 81489854Return after 30-day window | Mrs. Penny Muller-Howell |  Oscar O'Hara | Jan 7, 2026, 6:48 PM |
| 3/5 | Issue resolved. Process felt clunky on their end. | 79264767Klarna / Afterpay split issue | Mrs. Penny Muller-Howell |  Amely Pacocha | Nov 30, 2025, 12:27 AM |
| 3/5 | It's whatever. Got what I needed but no follow-through. | 48598083Question about product ingredients | Mrs. Penny Muller-Howell |  Ignatius Cummerata | Nov 11, 2025, 3:47 PM |
| 3/5 | It's whatever. Got what I needed but no follow-through. | 92165385Missing samples in order | Mrs. Penny Muller-Howell |  Garth Dooley | Sep 11, 2025, 2:51 PM |
| 9/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 08851084Return after 30-day window | Mrs. Penny Muller-Howell |  Katrina Johns | Aug 27, 2025, 1:59 PM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 08930940Discount code not working | Mrs. Penny Muller-Howell |  Jacklyn Dare | Aug 8, 2025, 8:33 AM |